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Iberostar Selection Playa de Palma

5.0 star property
Elegant beach hotel and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iberostar Selection Playa de Palma

Executive lounge
Executive lounge
View from room
Aerial view
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Room service
  • Spa
The price is NZ$234
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Calle Marbella, 36, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    3 min walk
  • Mama Muu Steakhouse & Tapas
    1 min walk
  • Jacint Verdaguer Station
    16 min drive
  • Palma de Mallorca (PMI)
    11 min drive

Room options

View all photos for Double Room, Balcony, Partial Sea View

View from room

Double Room, Balcony, Partial Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Bathrobes
  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Balcony, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Sofa bed
Bathrobes
Private bathroom
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Balcony, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Sofa bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Star Prestige)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Sea View (Star Prestige)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Club Lounge
LCD TV
Sofa bed
Bathrobes
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, Balcony, Sea View (2 Adults and 1 Child)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, Balcony, Sea View (2 Adults and 1 Child)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Family Room, Balcony, Sea View (2 Adults and 2 Children)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, Balcony, Sea View (2 Adults and 2 Children)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Double Room, Sea View (Star Prestige)

View from room

Double Room, Sea View (Star Prestige)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Club Lounge
LCD TV
Sofa bed
Bathrobes
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Balcony (2 Adults and 1 Child)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, Balcony (2 Adults and 1 Child)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Family Room, Balcony (2 Adults and 2 Children)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, Balcony (2 Adults and 2 Children)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Junior Suite, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Bathrobes
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, Pool View (2 Adults and 1 Child)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, Pool View (2 Adults and 1 Child)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Junior Suite, Sea View (Single Use)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Sea View (Single Use)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Sofa bed
  • 23 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, Pool View (2 Adults and 2 Children)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, Pool View (2 Adults and 2 Children)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Double Room Single Use, Balcony, Partial Sea View

View from room

Double Room Single Use, Balcony, Partial Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Eco-friendly toiletries
  • 23 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room Single Use, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Double Room Single Use, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Bathrobes
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Outdoor pool

Iberostar Waves Cristina

Pool
All-inclusive
Spa
Kids pool
4.4 out of 5, Excellent, (1004)
The price is NZ$162
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Iberostar Waves Cristina

About the area

Palma de Mallorca

A luxury stay in Palma de Mallorca awaits you at Iberostar Selection Playa de Palma. You'll be steps from Playa de Palma and 2.2 km (1.4 mi) from Platja de Can Pastilla. Highlights at this beach hotel include 3 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Spa Sensations can include massages, facials and mani/pedis. The buffet restaurant, Restaurante Playa Blanca, is open for breakfast and dinner. Mar Blau is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym, outdoor tennis court and sauna. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of self parking. .Within a 20-minute drive of this 5-property class Palma de Mallorca hotel, attractions include Port of Palma de Mallorca and El Arenal Beach.

What's nearby

  • Playa de Palma - 3 min walk
  • Palma Aquarium - 14 min walk
  • Platja de Can Pastilla - 7 min drive
  • El Arenal Beach - 10 min drive
  • Port of Palma de Mallorca - 16 min drive

Getting around

  • Son Costa-Son Fortesa Station - 14 min drive
  • Palma de Mallorca Son Fuster Station - 17 min drive
  • Palma de Mallorca (PMI) - 11 min drive

Restaurants

  • ‪Restaurante Tabana - ‬4 min walk
  • ‪Bikkini Beach - ‬3 min walk
  • ‪Alfaro Beach - ‬2 min walk
  • ‪Pao Pao - ‬3 min walk
  • ‪El Chiringuito Beach House - ‬9 min walk

About this property

Iberostar Selection Playa de Palma

Elegant beach hotel and outdoor pool
Iberostar Selection Playa de Palma offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

A fitness centre, a sauna, and spa services are also featured at the luxury Iberostar Selection Playa de Palma. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 8 levels
  • 3 bars or lounges
  • Built in 1980
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Bar by the pool
  • Dining venue
Iberostar Selection Playa de Palma offers 182 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa Sensations has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Salón
  • Bodega Playa Blanca
  • Mar Blau
  • Restaurante Playa Blanca

Things to do

  • 9-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle repair station
  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Direct access to the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests can access their accommodation through a private entrance
For more details, please contact the property using the information on the booking confirmation
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property offers 1 outdoor pool for all guests. Guests booked in Star Prestige rooms have exclusive access to 1 additional outdoor pool.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Iberostar Royal
Iberostar Royal Hotel
Iberostar Royal Hotel Playa Palma
Iberostar Royal Playa Palma
Royal Iberostar
Iberostar Playa De Palma
Iberostar Royal Playa De Palma Hotel Playa De Palma
Iberostar Royal Playa De Palma Majorca
Iberostar Royal Aparthotel
IBEROSTAR Playa Palma Aparthotel
IBEROSTAR Playa Palma
Iberostar Playa Palma Hotel
Iberostar Royal Playa de Palma
Iberostar Selection Playa Palma Hotel Playa de Palma
Iberostar Selection Playa Palma Hotel
Iberostar Selection Playa Palma Playa de Palma
Iberostar Selection Playa Palma
Hotel Iberostar Selection Playa de Palma Playa de Palma
Playa de Palma Iberostar Selection Playa de Palma Hotel
Hotel Iberostar Selection Playa de Palma
Iberostar Selection Playa de Palma Playa de Palma
Iberostar Playa de Palma
Iberostar Royal Playa de Palma
Iberostar Selection Palma
Iberostar Selection Palma
Iberostar Selection Playa de Palma Hotel

Frequently asked questions

What is the cancellation policy at Iberostar Selection Playa de Palma?

Iberostar Selection Playa de Palma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Iberostar Selection Playa de Palma?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Iberostar Selection Playa de Palma on 5 Jan 2025 start from NZ$229.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Iberostar Selection Playa de Palma?

Yep, Iberostar Selection Playa de Palma has a self car park for EUR 25 per day. Onsite parking is limited.

Are there any beaches close to Iberostar Selection Playa de Palma?

Yep, Iberostar Selection Playa de Palma is a short 3-minute walk from Playa de Palma. Fun beach activities include snorkelling, windsurfing and sailing.

Is there a spa on site at Iberostar Selection Playa de Palma?

Yep, Spa Sensations is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Iberostar Selection Playa de Palma have a pool?

Iberostar Selection Playa de Palma has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Iberostar Selection Playa de Palma?

Iberostar Selection Playa de Palma features a full-service spa, an outdoor pool and 3 bars.

What makes Iberostar Selection Playa de Palma a romantic place to stay?

Poolside dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Iberostar Selection Playa de Palma.

Is there a free airport shuttle available at Iberostar Selection Playa de Palma?

No, Iberostar Selection Playa de Palma does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Selection Playa de Palma?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Iberostar Selection Playa de Palma?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Iberostar Selection Playa de Palma?

No, pets are not allowed.

Is there a golf course on site at Iberostar Selection Playa de Palma?

There is a golf course next to Iberostar Selection Playa de Palma.

Iberostar Selection Playa de Palma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 463 out of 651 reviews" "
Rating 8 - Good. 143 out of 651 reviews" "
Rating 6 - Okay. 31 out of 651 reviews" "
Rating 4 - Poor. 9 out of 651 reviews" "
Rating 2 - Terrible. 5 out of 651 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay . Did a lot of research this property offers half board , food excellent, location excellent. Recommend renting car, and get the room that has access to the roof
Stayed 7 nights in Sep 2024

8/10 Good

dalia

Stayed 5 nights in Aug 2024

10/10 Excellent

Evita

Stayed 7 nights in Aug 2024

10/10 Excellent

Meliha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaches are public and had to rent chairs. You can only have one towel. Bad experience at spa. On the breakfast is served a lot of caned fruits. Front desk team are amazing specially Alex .
Stayed 3 nights in Aug 2024

10/10 Excellent

Morteza, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel to say at beach
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and good location
Stayed 5 nights in Aug 2024

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was really beautiful and staff was friendly and amazing. Tons of families and couples. The beach is across the street and nice strip of restaurants and shops. Also very close to old town so it’s a convenient location.
Stayed 3 nights in Jul 2024

6/10 Okay

Maryam

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Our big family vacation over the summer 2024
The check in proses was not so good at all The room was ok but the bed was very uncomfortable most of the staff did not speak good English at all The pool hours were completely ridiculous for a vacation hotel spot. The main pool would close at 7 PM. I don’t understand how did they get the five star rating because this definitely was not a five star hotel in any way possible
Stayed 4 nights in Jul 2024

6/10 Okay

Liem

Travelled with family
Service at the pool was terrible No parking for a guest who booked 2 superior rooms! Couldn’t help me with dinner reservation. Breakfast line was very slow! Need more cooks or helper! Wasn’t really worth the price paid for!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great property and we very much enjoyed our time. Just did not realize that while its on a beach, its not the pristine beach I see in pictures. The picture beaches are in remote areas. Also while the food at breakfast was great, I would not say dinner was as great. Venture out for dinner.
Stayed 5 nights in Jun 2024

10/10 Excellent

Tracy

Stayed 4 nights in Jun 2024

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, exceptional service, great food.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sulabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort with nice rooms
Stayed 2 nights in Jun 2024

8/10 Good

karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in Playa de Palma
Fabulous hotel, staff were so friendly and welcoming. They brought a complimentary drink by the pool most days. Room was large and clean. Breakfast restaurant was lovely, great food choice. Location is very convenient to beach and Playa de Palma location.
Stayed 4 nights in Jun 2024

4/10 Poor

Sultan

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The issue we faced first is that they put a family with two kids in the farest room they have, secondly the shower sprayer and the fridge were not working, the room has small insect everywhere coming out of the wood decoration, vanity kits and other wash items were not prepared, we do not understand why these were not being attended firsthand before the check in?
Stayed 4 nights in May 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Area was too built up, too touristy. Just gross.
Stayed 7 nights in May 2024

10/10 Excellent

Butterfly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Mikhail

Stayed 3 nights in May 2024

10/10 Excellent

Esstease

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the property. Amenities were fantastic and we loved the Sunset Rooftop Lounge. Monica, the concierge went above and beyond to make it an amazing stay. 10/10 recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service
All good except for the spa, which is tiny and useless. Hit tub was cold and steam room broken.
Stayed 5 nights in May 2024