10/10 Excellent
Verified traveller
3 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpassed expectations
Booked on short notice and experience was AMAZING even given recent reviews about the improvements under new management.
Felt safe since it's near other hotels and there are some 2nd floor rooms available too. Also very convenient because the Avis/Budget is two buildings down on the other side of the preschool.
In comparison to the *hotel* I just came from near Carmel, here are several ways this motel was MUCH better. These may sound like basics but you'd be surprised how many independent hotels (not chains) even don't pay attention to the little details
- WAY cleaner. Even had a paper to indicate cleaned toilet
- no water stains or any other kinds of stains on sink or counter
- photo-based instructions in tub to indicate how to turn on shower
- not a speck of hair or dust or anything visible anywhere
- no lingering scents
- multiple lined trash bins
- NO creepy crawlies
- curved shower curtain bar with 2-layer liner so it doesn't stick to you AND the floor stays dry
- good sized fridge included small mini freezer section
- microwave and coffee maker available
- free water, juice, coffee, and snacks provided
- both individually-wrapped coffee cups and plastic cups provided
- great water pressure
The furnishings and walls and such may be outdated but I would much rather have that for such a clean, quiet, inexpensive place to safe with fantastic service than pay more and still be disappointed in the state of my room. Would absolutely stay here again in Palo Alto!
Verified traveller
Stayed 1 night in Jul 2024