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Bluegreen's Bayside Resort and Spa

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Bluegreen's Bayside Resort and Spa

Poolside bar
Private beach, white sand, sun-loungers, beach umbrellas
Exterior
Lobby sitting area
3 outdoor pools, pool umbrellas, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • On private beach
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Spa

Explore the area

Map
4114 Jan Cooley Dr, Panama City Beach, FL, 32408
  • Meadows Course at Bay Point Resort
    ‪16 min walk‬
  • Nicklaus Course at Bay Point Resort
    ‪3 min drive‬
  • Naval Support Activity Panama City
    ‪3 min drive‬
  • Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Studio, 2 Queen Beds, Bay View

Water view

Deluxe Studio, 2 Queen Beds, Bay View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
In-room safe
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Bay View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Family Suite, Multiple Beds, Bay View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
2 bathrooms
Private bathroom
Hairdryer
  • 60 sq m
  • Bay view
  • Sleeps 6
  • 4 Queen Beds

View all photos for Family Suite, Multiple Beds, Resort View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Family Suite, Multiple Beds, Resort View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
2 bathrooms
Private bathroom
Hairdryer
  • 60 sq m
  • Resort view
  • Sleeps 6
  • 4 Queen Beds

View all photos for Junior Suite, Multiple Beds, Resort View

Resort view

Junior Suite, Multiple Beds, Resort View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
2 bathrooms
Private bathroom
Hairdryer
  • 60 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Resort View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Studio, 1 King Bed, Resort View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
In-room safe
  • 30 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Resort View

Resort view

Suite, Multiple Beds, Resort View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
2 bathrooms
Private bathroom
Hairdryer
  • 60 sq m
  • Resort view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, 2 Queen Beds, Resort View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Studio, 2 Queen Beds, Resort View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
In-room safe
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bay View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Bay View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
2 bathrooms
Private bathroom
Hairdryer
  • 60 sq m
  • Bay view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds, Bay View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Suite, Multiple Beds, Bay View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
2 bathrooms
Private bathroom
Hairdryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Studio, 1 King Bed, Bay View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Studio, 1 King Bed, Bay View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
In-room safe
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Golf View

Golf view

Deluxe Suite, Golf View

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Premium bedding
  • 82 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Similar properties

Exterior

Radisson Panama City Beach - Oceanfront

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (1831)
The price is NZ$296
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Radisson Panama City Beach - Oceanfront

About the area

Panama City Beach

A luxury stay in Panama City Beach awaits you at Bluegreen's Bayside Resort and Spa. Within steps you'll find St. Andrews Bay and Delwood Beach within a 15-minute stroll. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Serenity Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, TIDES Restaurant & Lounge, is open for dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 5 outdoor tennis courts and Hot tub. Additionally, you'll find a coffee shop/cafe, free use of bicycles and laundry facilities. To-go breakfast is available daily between 6:00 AM and noon. .Within a 15-minute drive of this 4.5-property class Panama City Beach resort, attractions include Thomas Drive and Panama City Beaches.
View more Resorts in Panama City BeachOpens in a new window

What's nearby

  • Meadows Course at Bay Point Resort - 16 min walk
  • Nicklaus Course at Bay Point Resort - 3 min drive
  • Naval Support Activity Panama City - 3 min drive
  • Thomas Drive - 10 min drive
  • St. Andrews State Park - 12 min drive

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 36 min drive

Restaurants

  • ‪Schooners - ‬8 min drive
  • ‪Patches Pub - ‬8 min drive
  • ‪Off the Hook Bar and Grill - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Captain Anderson's Restaurant - ‬8 min drive

About this property

Bluegreen's Bayside Resort and Spa

Luxury resort on the beach, with 3 outdoor pools
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Bluegreen's Bayside Resort and Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. This luxury resort also offers outdoor tennis courts, a hot tub and a garden.

Smoking is allowed in designated areas at this 4.5-star Panama City Beach resort.

  • 150 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Bluegreen's Bayside Resort and Spa offers 150 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Serenity Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English

Property amenities

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 6 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cabana Cafe
  • Flip Flops Pool Bar
  • Pelican's Bar & Grill
  • TIDES Restaurant & Lounge

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Boat
  • Boat tours
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Kayaking
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sail boat
  • Snorkelling
  • Spa tub
  • Tennis lessons
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • In a nature reserve
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.
  • Resort fee: USD 33.60 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Internet access
  • Parking
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6.00 to 15.00 per person
  • Cleaning/housekeeping/linen fee: USD 75 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bluegreen's Bayside And Spa
Bluegreen's Bayside Resort Spa
Bluegreen's Bayside Resort and Spa Resort
Bluegreen's Bayside Resort and Spa Panama City Beach
Bluegreen's Bayside Resort and Spa Resort Panama City Beach

Frequently asked questions

What is the cancellation policy at Bluegreen's Bayside Resort and Spa?

Bluegreen's Bayside Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Bluegreen's Bayside Resort and Spa?

Yep, Bluegreen's Bayside Resort and Spa is a short 12-minute walk from Delwood Beach. Fun beach activities include volleyball, snorkelling and kayaking. You can also find water sports equipment and sail boats.

Is there a spa on site at Bluegreen's Bayside Resort and Spa?

Yep, Serenity Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Bluegreen's Bayside Resort and Spa have a pool?

Bluegreen's Bayside Resort and Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Bluegreen's Bayside Resort and Spa?

Bluegreen's Bayside Resort and Spa features a private beach, 3 outdoor pools and a full-service spa.

What makes Bluegreen's Bayside Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Bluegreen's Bayside Resort and Spa.

Is Bluegreen's Bayside Resort and Spa family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Bluegreen's Bayside Resort and Spa is a hit with families.

Does Bluegreen's Bayside Resort and Spa serve breakfast?

You bet, to-go breakfast is on offer daily from 6:00 AM to noon.

Is there a free airport shuttle available at Bluegreen's Bayside Resort and Spa?

No, Bluegreen's Bayside Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Bluegreen's Bayside Resort and Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bluegreen's Bayside Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Bluegreen's Bayside Resort and Spa?

No, pets are not allowed.

Is there a golf course on site at Bluegreen's Bayside Resort and Spa?

There is a golf course next to Bluegreen's Bayside Resort and Spa.

Bluegreen's Bayside Resort and Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 84 out of 227 reviews
Rating 8 - Good. 48 out of 227 reviews
Rating 6 - Okay. 36 out of 227 reviews
Rating 4 - Poor. 29 out of 227 reviews
Rating 2 - Terrible. 30 out of 227 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Billy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Mullany

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The manager Marcus is completely unprofessional. I’ve called for 5 weeks attempting to resolve the $200 incidental fee that we never received back and was actually hung up on after being interrupted multiple times.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexis

Stayed 3 nights in Oct 2024

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property in poor condition. Pool chairs dirty. Cracks in pool deck. Very limited dining options for an inconvenient location. Resort fee for a basic hotel. Carpet in room dirty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Desmon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Oct 2024

6/10 Okay

Cynthia

Liked: Room comfort
Disliked: Cleanliness, staff & service
Ok Stay
The overall facility was clean and nice however the lady at front desk gave us the wrong set of cards for the door to our room on two occasions having us wait a few extra hours before we could get into the room. For the 6 night stay that we were there we had no cable/internet service for the TV. They were finally able to get someone out on night 4. The housekeepers never entered our room the entire stay and I constantly had to go to front desk to get coffee for the room. This is a service I guess you have to request at the front desk daily. Two of the three restaurants were closed the entire trip. Lastly at the end of our stay, we were charged an extra $244. We booked via Hotels.com and was never informed by them or the resort that there would be extra expenses especially when you didn’t use their services such as the restaurant. - hidden expenses by the resort. All expenses are charged to the room, however we didn’t use any. So for anyone trying to book just know that the price is not the price- the resort will charge you an extra fee of $34 daily to stay there at the end.
Stayed 6 nights in Sep 2024

2/10 Terrible

Sonya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found a cockroach in the fridge in our room
Stayed 5 nights in Oct 2024

6/10 Okay

Karey, New Palestine

Liked: Cleanliness
Disliked: Amenities
Cabana cafe closes at 5:00 PM and there is only one vending Mac with no water in it. Use the water bottle machine that gives lukewarm water. No coffee in your lobby for guests? Was told it’s off season. Do I care? I’m still a paying client. I asked for my room to be cleaned and was willing to pay for it. It wasn’t done. I had to do it myself and ask for more coffee each day. I felt like I was the one doing the housekeeping and btw, Ricardo tried to be helpful but was lacking. Props to the night housekeeper to give me more trash bags and bringing me coffee for my last 2 days. I didn’t like having to go to the gas station at 6:00 AM to get a cup of coffee instead of enjoying this nice resort that I paid money for.
Stayed 5 nights in Oct 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Kasey

Travelled with partner
Liked: Amenities
The room had a dirty mirror and a few pieces of hair on the floor of the shower. The staff was really polite and friendly but the wait time for drinks was horrible. At flip flops me and my husband had already finished our meals by the time his one drink got to him. The karaoke was so fun! The serenity spa was absolutely awesome. Had a massage and was put into a universe of relaxation. The spa itself was amazing and the staff was out of this world. The spa was the best part of the trip. Everything about it was everything i could have wished for.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty on the Bay
Amazing property on the bay! Spacious rooms, comfortable beds and pillows, nice pools, good food and beautiful setting!
Stayed 2 nights in Oct 2024

10/10 Excellent

karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best location for our family to really rest and relax. There were so many options of things for us to do. We will be going back!
Stayed 3 nights in Oct 2024

4/10 Poor

Crystal

Travelled with partner
Disliked: Property conditions & facilities
Not a elegant hotel at all Very mediocre. Pictures make it look much more classy than it is.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yabwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay!!! Was for my birthday and I had an amazing day.
Stayed 2 nights in Sep 2024

8/10 Good

Dawana

Travelled with family
A gentleman named Terrance was very nice and knowledgeable about the menu.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Stayed 4 nights in Aug 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here. Wonderful place, with great amenities. Will definitely be back to stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arrica

Stayed 2 nights in Sep 2024

2/10 Terrible

Tyikesianna

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I reserved top floor water view private balcony. They gave us a room with shared balcony space on the first floor next too pool area with loud music playing all night
Stayed 2 nights in Sep 2024

4/10 Poor

Ashly

Disliked: Property conditions & facilities
This place was one of the worst vacation properties I have ever stayed at. First off they have all these amenities that you can supposedly use, such as a sauna, whirpool, and steam room, but when you call to book it they ask if you are an owner ( its a timeshare property) and make it really difficult to use any of the "extra" amenities. Next, we payed a fair amount for 3 nights to be stck in a tiny room overlooking a parking lot, the air conditioner barely worked. The settings were freezing cold or stuffy and hot. We were on the 3rd floor, and it was raining pretty hard one of the days we were there. There was water pouring from the ceiling in the hall by our room onto the carpet, and no one ever did anything about it. Our room also had water damage on the celing, and cracks and chips in the funiture. Everything was just very sub- par. It is also pretty far away from the real beach and other fun things to do. I would not stay here again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged an extra $100 that I was not told about.. Air conditioning in room never got below 73 Bathroom door appeared to have water damage at bottom from a flood of some sort so room smelled of mold
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
There was hair in both bathrooms, a live roach in the room and the patio door did not lock. The restaurant charged me more than I agreed to with the tip added, so I will be reaching out to them.
Stayed 2 nights in Sep 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have a handicap child and the elevator was out of order in the building we were in and we were on the third floor.The room was nice and clean so we just made the best of our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised
The stay was good but didn’t know about the timeshare presentation, because it wasn’t mentioned on hotels.com when the room was booked. Then when it was brought to the attention to hotel.com the rep tried to play dumb but undercover will make you lose business.
Stayed 2 nights in Sep 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was every time we walked in the room there was a odor from the water. Everything else was excellent
Stayed 2 nights in Aug 2024