Embassy Suites by Hilton Panama City Beach Resort

3.5 star property
Delightful beach hotel with Access to hot tub
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Embassy Suites by Hilton Panama City Beach Resort

Outdoor pool, open 8:00 AM to 5:00 PM, pool umbrellas
Exterior
View from room
Free daily cooked-to-order breakfast
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
The price is NZ$257
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
16006 Front Beach Road, Panama City Beach, FL, 32413
  • Pier Park
    3 min walk
  • Emerald Coast Mirror Maze
    6 min walk
  • Panama City Beaches
    7 min walk
  • Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    19 min drive

Room options

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Bay View (Gulf View)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 59 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

Studio, 1 King Bed (w/ Peloton Bike)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible, Bathtub (View)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

Studio, 1 King Bed, Accessible, Patio (Mobility/Hearing, 3x3 Shower)

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Bathtub, View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing, Gulf View)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Patio/Pool Access)

Highlights

Porch/lanai
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Balcony (Gulf View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 83 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 83 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Balcony (Gulf View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony (Roll-In Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Bathtub, View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Patio (Hearing Accessible)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony (Gulf View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Hearing, Gulf View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Patio/Pool Access)

Highlights

Porch/lanai
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (3x3 Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony (Gulf View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Balcony (3x3 Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Balcony (Bathtub, View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Panama City Beach

At Embassy Suites by Hilton Panama City Beach Resort you'll be within just a 10-minute stroll of popular attractions like Pier Park and Panama City Beaches. Highlights at this beachfront hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .At the hotel's own poolside bar, you can stop for a drink. Spend the day at the beach and enjoy the on-site 24-hour gym, Hot tub and waterslide. Business amenities include 2 meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3.5-property class Panama City Beach hotel include Frank Brown Park and Thomas Drive.

What's nearby

  • Pier Park - 3 min walk
  • Panama City Beaches - 7 min walk
  • Russell-Fields Pier - 9 min walk
  • Gulf World Marine Park - 15 min walk
  • Frank Brown Park - 20 min walk

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 19 min drive

Restaurants

  • ‪Margaritaville - ‬5 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Five Guys - ‬2 min walk
  • ‪Hook'd Pier Bar & Grill - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk

About this property

Embassy Suites by Hilton Panama City Beach Resort

Delightful beach hotel with Access to hot tub
As a guest of Embassy Suites by Hilton Panama City Beach Resort, you'll find an outdoor pool, a waterslide, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. The business-friendly Embassy Suites by Hilton Panama City Beach Resort also features spa services, a picnic area, and an ATM. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Panama City Beach hotel.

  • 1 building
  • 255 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 2023
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
Embassy Suites by Hilton Panama City Beach Resort offers 255 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation has separate sitting areas and is furnished with queen sofa beds and dining tables. Beds feature Tempur-Pedic mattresses. 48-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

Arabic, English, French, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 23.78 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Baby toys
  • Beach toys
  • Children's games
  • Children's toys
  • Dining table
  • In-room sofa bed
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Firepit
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in room
  • Lift (200 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Roll-in shower (200 centimetre wide)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 23.78 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, mobile payments, Google Pay, Apple Pay and Samsung Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 5:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites by Hilton Panama City Beach Resort Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Panama City Beach Resort?

Embassy Suites by Hilton Panama City Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Panama City Beach Resort?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Panama City Beach Resort on 1 Dec 2024 start from NZ$215.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Panama City Beach Resort?

Yep, Embassy Suites by Hilton Panama City Beach Resort has valet parking with in/out privileges for USD 23.78 per night.

Are there any beaches close to Embassy Suites by Hilton Panama City Beach Resort?

Yep, Embassy Suites by Hilton Panama City Beach Resort is a short 7-minute walk from Panama City Beaches. Fun beach activities include fishing. You can also find water sports equipment.

Is there a spa on site at Embassy Suites by Hilton Panama City Beach Resort?

There's no onsite spa, but this property does offer spa services.

Does Embassy Suites by Hilton Panama City Beach Resort have a pool?

Yep, and guests recommend it! Embassy Suites by Hilton Panama City Beach Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 5:00 PM.

Does Embassy Suites by Hilton Panama City Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Embassy Suites by Hilton Panama City Beach Resort?

Embassy Suites by Hilton Panama City Beach Resort features an outdoor pool, 1 hot tub and 2 bars.

What makes Embassy Suites by Hilton Panama City Beach Resort a romantic place to stay?

1 hot tub, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Panama City Beach Resort.

Does Embassy Suites by Hilton Panama City Beach Resort serve breakfast?

You bet, our visitors are hooked on the free cooked-to-order breakfast here! Offered daily from 7:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Panama City Beach Resort?

No, Embassy Suites by Hilton Panama City Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Panama City Beach Resort?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Panama City Beach Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Panama City Beach Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 518 reviews" "
Rating 8 - Good. 85 out of 518 reviews" "
Rating 6 - Okay. 62 out of 518 reviews" "
Rating 4 - Poor. 39 out of 518 reviews" "
Rating 2 - Terrible. 32 out of 518 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James, Hume

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2024

6/10 Okay

Whitney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The aesthetics of the property was great, besides the weird “nursing home smell” when you first enter the lobby, it was very nice, bright and clean. I wasn’t pleased with the hospitality that the staff at the front desk provided as I arrived around 10am to attempt to check in early but was not allowed to until 30 min to 4. It would’ve been nice to have my room cleaning escalated if they were aware that I had been waiting in the lobby for hours to check in. Also the floor in the shower of my room was dirty, I had to lay a towel down and shower with slides on.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eimee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Aug 2024

4/10 Poor

Patricia

Didn’t like our room, didn’t like walking 5 mins to get to our room every time we left , the layout is totally weird like a big horseshoe!!!! Didn’t like crossing heavy traffic to get to the beach & it didn’t include chairs or umbrella!! Would NOT recommend staying there!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Bulmaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Sabrina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
We booked a Gulf view and once we checked in were told that we didnt, because we used a third party. They force you to use their valet parking for $22 a night. The sheets also has stains on then. The pool water was like being in a bathtub. I would not stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very clean . Food was great ! We will be back!!
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Wonderful hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Eunjung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Ellis

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the absolute worst experience i have ever had with Embassy and i am very disappointed with Expedia. I am celebrating my birthday with my friend to start things off we were booked atthe Destin airport that is 11/2 away from the hotel in Panama City. I reserved an all inclusive trip that was supposed to include hotel and flight. I just don't know how this happened. So i had to rent a car that I had no intentions on renting. To top it off I called too check in non connect after receiving email was told no rooms available. so once we drive from Destin to Panama Bay i walked in spoke to Receptionist Lynn just wanted to ask if there were any available rooms for check in she respondedi need an id I said i was just trying to check if we would be able to check in because we were early? She repeated i went to retreave partner. Once in room sheet and shower were filthy. No one came and served or room the entire 5 days of our stay. My friend asked for his sausage to be cooked longer the guy began whispering with another worker. I have to say i stay with Embassy most of the time or a Hilton and this was not the norm. I was really disappointed. I went and told them out room still had not been serviced after the 3rd day and we had no clean towels. Lynn said she would have someone empty the trash and bring towels. For the dirty bathroom and sheets have resort fee credit.My 52 Birthday is very special and i made a big deal celebrating it at Embassy only to b disappointe
Stayed 4 nights in Jul 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING property
Stayed 1 night in Jul 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel.
Hotel was amazing, pool and all the amenities, breakfast was excellent, we really enjoyed it.
Stayed 3 nights in Jul 2024

8/10 Good

Jaskarnjit

Stayed 2 nights in Jul 2024

6/10 Okay

Amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cons: You will have to pay for parking unless you’re handicapped. Getting in and out of the entrance isn’t easy because they cone off the entryway where vehicles come into the hotel, so cars coming in and out had to wait for each other which caused traffic on the main road. Got to my room and the air was off. Called the service desk 4 times until someone answered, got a quick “okay” and she hung up. 15 minutes later I received a text telling me that maintenance was coming. Waited another 45 minutes and called them 8 times and no one answered. I even called the hotel from my cellphone and front desk wouldn’t answer. After an hour I went to the lobby and asked what was going on. They told me maintenance was making rounds and they didn’t know how long he would be. After another 30 minutes in my hot room he came. Turned out all they had to do was turn on the ac power from their computer! Hotel says they are “pet friendly” but was told by front desk we were not allowed to leave pets in the room alone at any time or we’d be charged an extra fee. When I told her I had dinner plans and couldn’t take my little dog, she literally told me to change my dinner plans to a place that allowed dogs! The water pressure in the shower was all but nonexistent and they said it’s to conserve water, so prepare to take baths. Pros: The hotel was clean and so were the rooms. Plenty of spaces outside to hangout and lounge or go to the pool. The hotel is close to everything including Pier Park.
Stayed 2 nights in Jul 2024

10/10 Excellent

La'Kesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lindsey, Jammie, and Roxanne were fabulous to work with as I coordinated an event that took place on the property. All three were very accommodating and very courteous!
Stayed 1 night in Jul 2024

2/10 Terrible

Baileigh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Juana

Travelled with family, Travelled with family and small children
Disliked: Staff & service
I don’t like the parking
Stayed 2 nights in Jul 2024

6/10 Okay

Lynn

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful person
Stayed 4 nights in Jul 2024

10/10 Excellent

Jaqueline

Stayed 5 nights in Jul 2024

10/10 Excellent

Mihaela

Travelled with family
Stayed 2 nights in Jul 2024

6/10 Okay

Charles, Charles Town

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Larry Eugene

Excellent location and great customer service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vonkelia

Stayed 1 night in Jul 2024