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The Westin Playa Bonita Panama

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Playa Bonita Panama

3 outdoor pools, pool umbrellas, pool loungers
Lobby
Private beach, sun-loungers, beach umbrellas, beach towels
Lobby
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
The price is NZ$378
includes taxes & fees
19 Dec - 20 Dec

Explore the area

Map
Km 6 Road to Veracruz, Veracruz, Panama
  • Veracruz Beach
    7 min drive
  • Asiana
    1 min walk
  • Santo Tomas Station
    19 min drive
  • Balboa (BLB-Panama Pacifico Intl.)
    8 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Pillow-top bed
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (View)

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

2 bars/lounges, 2 poolside bars, swim-up bar

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms

Club Suite, 2 Bedrooms

Club Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

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The price is NZ$258
for 1 night
includes taxes & fees
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About the area

Playa Bonita Village

A luxury stay in Veracruz awaits you at The Westin Playa Bonita Panama. You'll be 10.5 km (6.5 mi) from Biomuseo and 10.8 km (6.7 mi) from Amador Causeway. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Sensory Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Asiana, serves Asian cuisine and is open for dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Veracruz hotel include Interoceanic Canal Museum and Albrook Shopping Mall.

What's nearby

  • Albrook Shopping Mall - 13 min drive
  • Cinta Costera - 14 min drive
  • Amador Causeway - 15 min drive
  • Multiplaza Pacific Mall - 17 min drive
  • Fuerte Amador Resort & Marina - 24 min drive

Getting around

  • Estación Lotería - 21 min drive
  • Panama City Passenger Station - 26 min drive
  • Panama City (PTY-Tocumen Intl.) - 44 min drive

Restaurants

  • ‪Seaside Grill - ‬18 min walk
  • ‪Oasis Lobby Bar - ‬1 min walk
  • ‪D'lirios - ‬4 min drive
  • ‪Coco Cafe - ‬18 min walk
  • ‪Oceanica - ‬1 min walk

About this property

The Westin Playa Bonita Panama

Luxury hotel on the beach, with 3 outdoor pools
Some rates at The Westin Playa Bonita Panama are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Playa Bonita Panama, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

This 5-star Veracruz hotel is smoke free.

  • 611 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
The Westin Playa Bonita Panama offers 611 air-conditioned accommodations with MP3 docking stations and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and down duvets. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, dressing gowns, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sensory Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (PAB 15.75 per 24-hour period)
  • Available in some public areas: Free WiFi; wired internet (PAB 15.75 per day)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 20 to 26 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Cafe Pacifica
  • Oceanica
  • SOLEO
  • Starfish Grill

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (100 centimetre high)
  • Height-adjustable showerhead
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 28 2024 to December 1 2024 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • Pets: PAB 200 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 20.00 to 26.00 per person
  • Fee for in-room wireless Internet: PAB 15.75 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: PAB 15.75 per day (rates may vary)
  • Pet fee: PAB 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Panama Playa Bonita
Panama Westin Playa Bonita
Playa Bonita Westin
Westin Bonita
Westin Bonita Panama
Westin Bonita Playa Panama
Westin Playa Bonita
Westin Playa Bonita Hotel
Westin Playa Bonita Hotel Panama
Westin Playa Bonita Panama
The Westin Playa Bonita Panama Hotel Panama City
The Westin Playa Bonita Panama Panama City
Westin Playa Bonita Panama Hotel
The Westin Playa Bonita Panama Panama City

Frequently asked questions

What is the cancellation policy at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Playa Bonita Panama?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at The Westin Playa Bonita Panama on 19 Dec 2024 start from NZ$377.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Playa Bonita Panama?

Yep, The Westin Playa Bonita Panama has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Westin Playa Bonita Panama?

The closest beach to The Westin Playa Bonita Panama is Veracruz Beach (4 km).

Is there a spa on site at The Westin Playa Bonita Panama?

Yep, Sensory Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages. The Spa/Beauty services will be unavailable from October 28 2024 to December 1 2024 (dates subject to change).

Does The Westin Playa Bonita Panama have a pool?

Yep, and guests love it! The Westin Playa Bonita Panama has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama features a private beach, 2 poolside bars and 3 outdoor pools. All guestrooms come with hydromassage showerheads, pillowtop beds and 24-hour room service.

What makes The Westin Playa Bonita Panama a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Playa Bonita Panama.

Is The Westin Playa Bonita Panama family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Playa Bonita Panama is a hit with families.

Does The Westin Playa Bonita Panama serve breakfast?

You bet, buffet breakfast is on offer daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin Playa Bonita Panama?

No, The Westin Playa Bonita Panama does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Playa Bonita Panama?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at The Westin Playa Bonita Panama?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin Playa Bonita Panama Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 72 out of 1002 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a little worn and pretty gar from Panama City. Restaurants are overpriced and the food is bland. Staff is super friendly and welcoming. Edgar, at the front desk, was exceptional.
Stayed 6 nights in Sep 2024

10/10 Excellent

Dave Bing

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place with a great beach and many pool options. I didn't like the gym; I've had better gyms on a cruise ship. With all the space, they could have put in a better gym with updated equipment.
Stayed 5 nights in Sep 2024

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

MaggieL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Sonilisa Helena Teixeira

Travelled with group
Nice place we liked our staying there
Stayed 4 nights in Aug 2024

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but you’re stuck in the suburbs basically.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony scott

Stayed 4 nights in Jul 2024

10/10 Excellent

Josh

Stayed 5 nights in Aug 2024

6/10 Okay

Brandi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service was extremely slow. The food at the restaurant was not great. The pools and the view from my room was my favorite part about the horle
Stayed 4 nights in Aug 2024

10/10 Excellent

bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ulric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing
Stayed 4 nights in Aug 2024

10/10 Excellent

Demond Lemont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off in the corner quiet clean nice staff and not overly crowded
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a vacation
My family and I stayed 1 week in this wonderful resort. No problems at all. There is a lot to do.
Stayed 7 nights in Jul 2024

6/10 Okay

Janice

Stayed 1 night in Aug 2024

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is really cool, a hotel on the beach. Really nice. The onlyknock on this hotel was that there was low tide in the morning that affected the beach in the area.
Stayed 3 nights in Jul 2024

6/10 Okay

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Donita

Liked: Cleanliness, staff & service
Although the property could use an update (beds, flooring, showers the big beach chair for pictures is broken), the staff was pleasant and made me feel welcome! The food I tried was ok. The tour company Panamazing was awesome. Overall, a nice stay!
Stayed 5 nights in Jul 2024

2/10 Terrible

Ericka

My flight was canceled and hotel wouldn’t refund our money
Stayed 3 nights in Jul 2024

4/10 Poor

Jose

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
If your use to all inclusive like RIU, Dreams, or Hyatt this is not the place for you. It’s nothing like an all inclusive. Only 1 choice for breakfast sometimes dinner as well, room service not included in the all inclusive package. And most staff is not friendly.
Stayed 6 nights in Jul 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

Alexander

Stayed 5 nights in Jul 2024

6/10 Okay

Kiara

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Sarah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO TO THE GLOBAL CLOUD STRIKE CYBER ATTACK OUR FLIGHT WAS CANACELED. AFTER MANY ATTEMPS TO REACH THE HOTEL. LEAVING MESSAGES AND SENDING AN EMAIL. NO RESPONSE!!! TRYING TO BE REFUNDED FOR A TRIP WE COULDN'T MAKE DO TO FLIGHTS BEING GROUNDED. THEY REFUSE TO REFUND US. NOT ONLY WILL I NEVER BOOK THIS SORRY HOTEL AGAIN. I WILL PROBABLY NEVER BOOK EXPEDIA AGIAN.... A WEEK LATER THEY STILL WANT ANSWER!!! I WOULD HATE FOR THIS TO HAPPEN TO SOMEONE ELSE.....
Stayed 3 nights in Jul 2024

10/10 Excellent

Shayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel (Room, pool, beach) was beautiful, staff was nice, the food was good, fruit is fresh. It took a few calls to get room service, but once ordered the food came pretty fast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! The staff members were friendly and welcoming. The room accommodation was perfect. It was for guests in one room and we did not feel like we were on top of each other. The room was spacious. On the other hand, what I did not like was the lack of nightly entertainment. Guess went back to their rooms. I understand a Monday through Thursday, but the weekend the entertainment should have been vital for a more joyful time at the resort.
Stayed 5 nights in Jul 2024