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Sofianna Resort & Spa

4.0 star property
Family-friendly resort with 3 restaurants and 2 outdoor pools

Photo gallery for Sofianna Resort & Spa

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
In-room safe, individually decorated, desk, soundproofing
Terrace/patio
In-room safe, individually decorated, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9 Agamemnon Street, Paphos, 8102
  • Panagia Chrysopolitissa Church
    ‪4 min walk‬
  • Saint Paul's Pillar
    ‪4 min walk‬
  • Alykes Beach
    ‪5 min walk‬
  • Paphos (PFO-Paphos Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms, Pool View

In-room safe, individually decorated, desk, soundproofing

Family Suite, 2 Bedrooms, Pool View

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double or Twin Room, Pool View

In-room safe, individually decorated, desk, soundproofing

Standard Double or Twin Room, Pool View

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, Pool View

In-room safe, individually decorated, desk, soundproofing

Superior Room, Pool View

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Room, Pool View

In-room safe, individually decorated, desk, soundproofing

Deluxe Room, Pool View

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Junior Suite Sea View with Whirlpool

Junior Suite Sea View with Whirlpool

Junior Suite Sea View with Whirlpool

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double or Twin Room, Pool Access

In-room safe, individually decorated, desk, soundproofing

Standard Double or Twin Room, Pool Access

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room

In-room safe, individually decorated, desk, soundproofing

Superior Room

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Twin Room

In-room safe, individually decorated, desk, soundproofing

Standard Twin Room

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms

In-room safe, individually decorated, desk, soundproofing

Family Suite, 2 Bedrooms

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
  • 64.5 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Room

In-room safe, individually decorated, desk, soundproofing

Deluxe Room

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Junior Suite, Pool Access

Junior Suite, Pool Access | Terrace/patio

Junior Suite, Pool Access

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Room, Side Sea View

Deluxe Room, Side Sea View

Deluxe Room, Side Sea View

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

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The price is NZ$198
for 1 room
includes taxes & fees
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About the area

Paphos

A family-friendly stay in Paphos awaits you at Sofianna Resort & Spa. Within a short 5-minute stroll, you'll find Panagia Chrysopolitissa Church and Saint Paul's Pillar. Highlights at this eco-friendly resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Elea Main Restaurant, is open for breakfast, lunch and dinner. Thalassa Pool Bar is the resort's own bar. Enjoy the indoor swimming pool, free kids' club, gym and sauna. Meeting rooms and a conference centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also the convenience of free self parking. .Attractions within a 10-minute walk of this 4-property class Paphos resort include Paphos Harbour and within 30 minutes you'll find Tombs of the Kings.
View more Resorts in PaphosOpens in a new window

What's nearby

  • Paphos Archaeological Park - 6 min walk
  • Paphos Harbour - 7 min walk
  • Kings Avenue Mall - 11 min walk
  • Paphos Castle - 14 min walk
  • Tombs of the Kings - 4 min drive

Getting around

  • Paphos (PFO-Paphos Intl.) - 24 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Alea Lounge Bar - ‬5 min walk
  • ‪Tea For Two - ‬4 min walk
  • ‪Caffè Nero - ‬5 min walk
  • ‪The Old Fishing Shack - ‬2 min walk

About this property

Sofianna Resort & Spa

Family-friendly resort with 3 restaurants and 2 outdoor pools
Some rates at Sofianna Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sofianna Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and an indoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Sofianna Resort & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Paphos resort.

  • 166 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Conference rooms
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
Sofianna Resort & Spa offers 166 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Paphos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • 1900 Lounge Bar
  • Ammos Pool Bar
  • Elea Main Restaurant
  • Mylos All Day Snacks
  • Thalassa Pool Bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor padel court
  • Playground
  • Sauna
  • Table tennis
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The Family Suite, 2 Bedrooms room type is only accessible by 1 flight of stairs.
The All-inclusive rate plan includes drink service from 10 AM to midnight. Outside of these hours, fees apply for drinks.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property uses solar energy, plus eco-friendly cleaning products.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sofianna
Sofianna Resort Spa
Sofianna Resort & Spa Resort
Sofianna Paphos
Sofianna Resort & Spa Paphos
SunConnect Sofianna Resort Spa
Sofianna Resort & Spa Resort Paphos

Frequently asked questions

What is the cancellation policy at Sofianna Resort & Spa?

Sofianna Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sofianna Resort & Spa?

Yep, Sofianna Resort & Spa has a free self car park.

Are there any beaches close to Sofianna Resort & Spa?

Yep, Sofianna Resort & Spa is a short 5-minute walk from Alykes Beach.

Is there a spa on site at Sofianna Resort & Spa?

Yep, there is an onsite spa at Sofianna Resort & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Sofianna Resort & Spa have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Sofianna Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sofianna Resort & Spa?

Sofianna Resort & Spa features 2 poolside bars, 2 outdoor pools and a full-service spa.

Is Sofianna Resort & Spa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Sofianna Resort & Spa is a hit with families.

Is there a free airport shuttle available at Sofianna Resort & Spa?

No, Sofianna Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Sofianna Resort & Spa?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sofianna Resort & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sofianna Resort & Spa?

No, only service animals are allowed.

Sofianna Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 108 reviews
Rating 8 - Good. 28 out of 108 reviews
Rating 6 - Okay. 9 out of 108 reviews
Rating 4 - Poor. 2 out of 108 reviews
Rating 2 - Terrible. 3 out of 108 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Adebusayo

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good all inclusive hotel. Good size and friendly staff
Stayed 5 nights in Sep 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed for a few days. The room was a bit dated and our kitchen has zero plates, utensils, etc. The pool area was nice and the breakfast buffet was up to par with other places we've stayed. The gym hours are limited to daytime, so we weren't able to use it before breakfast as we normally would
Stayed 3 nights in Sep 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Hotel pools very good! Room and aircon a little dated. Staff service very good. Food could have been better on the evening meals
Stayed 7 nights in Jul 2024

8/10 Good

Kirsty Charlotte Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great food with a good variety. Good bar service and variety of drinks. Good entertainment all day and night. Not over crowded and plenty of sunbeds. The hotel was only a few minutes walk from the marina to so a good location. Negatives - it would benefit from a water filling station, the gym opened too late each day, snack bar could do with improvement and the a la carte restaurant was fairly inaccessible and not a good deal as had to pay a fair amount to use it. Overall we enjoyed our stay here.
Stayed 10 nights in Jul 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (family of 3) just returned from 9 nights stay in Sofianna Resort & Spa. The whole experience was fantastic, check-in was seamless, the room as expected, staff could not have been more helpful be it at the desk, restaurant, bars, pool, the housekeeping team or spa. Everyone had amazing customer service skills, and always a smile on their face, requests were pre-empted. The entertainment team was putting on a great show everyday. The pool was fantastic, no issue securing loungers, plenty of parasols to allow shade. The all-inclusive choice was plentiful with different themes each night: Asian, Mexican, Carvery, Italian, International, Greek & Cypriot The location of the hotel itself is within walking distance of main tourist attractions: the harbour, unesco archeological centre, ottoman baths, st Solomon’s catacombs and several orthodox churches, as well as the shopping mall. I treated myself to the ice facial on the last day, which was absolutely amazing. After days in the sun the treatment made my skin feel relaxed, moisturised and look much smoother; honestly the best facial I ever had. If I was to draw one negative it would only be to note that unlike other hotels I have stayed in in other countries, there was no information about tours displayed in the hotel lobby to guide guests. Perhaps a few leaflets could be useful though these can be found through the tour companies located 10min walk away in the harbour. Thanks to all at Sofianna for your hospitality and service!
Stayed 9 nights in Jul 2024

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Excellent family holiday to relax. The staff was extremely efficient and friendly. I highly recommend.
Stayed 3 nights in Jul 2024

8/10 Good

Dmitry

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I always read reviews and do my homework before choosing a hotel. Here's my clear and honest opinion, hoping it helps others make the right choice. We arrived at the hotel around 10 PM due to late flights. The receptionist (unfriendly,likely from Taiwan or the Philippines) greeted us.A guy helped with the luggage and brought us sandwiches (not great, but appreciated). even a crib and baby bathtub for our toddler.The floor appeared clean but was sticky.Our crawling toddler's hands and knees were always dirty. Sheets weren't changed even after the scheduled three days,despite visible marks. Towels should be changed every two days or if left on the floor;ours weren't.Poolside seating was insufficient, forcing us to sit on the grass.The children's pool area lacked adequate shade,making it uncomfortable.Cocktails had minimal alcohol,tasting more like juice.The all-inclusive package included three types of draft beer.Bartenders were nice and friendly. The dining room had different food themes each night (Italian,BBQ,Mexican,etc.)The food was decent but not exceptional. Meat was often dry.Dining room staff were helpful and friendly.The receptionist was unhelpful with a late check-out request. We only needed an extra hour due to our taxi to the airport, but she insisted on charging half a night's cost.Our friends,who arrived with three kids, were made wait 40 minutes in the lobby use the facilities despite having an all-inclusive package. Overall,rate the trip a 7 out of 10
Stayed 4 nights in Jul 2024

10/10 Excellent

ester

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 5 nights in Jul 2024

2/10 Terrible

Ram

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean hotel
The cleanliness of the room was not clean The room was full of insects Plus we had blood on the blanket in the room, probably from a woman's period but Their spa is of a very high standard Rania and Paula made us feel special
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - free parking - helpful friendly staff. Great experience all round.
Stayed 5 nights in Jun 2024

10/10 Excellent

natasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent resort with welcoming staff. All-inclusive food and snacks were top-notch and the rooms were cleaned everyday. Facilities ie. Pool and entertainment was superb 👌
Stayed 9 nights in Jun 2024

8/10 Good

sara

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
overall a good hotel
hotel with good and bad things. Good - location, cleanliness, order. Not good - staff in dining room, explanation of hotel facilities at check-in, basic shower room ,not even body lotion . The hotel staff is charming and attentive, except for the dining room workers! We took half board and do not serve drinks at dinner to those on half board. Not even water!!! This needs to be fixed quickly! Other than that, overall a good hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Julia, Frenaros

Πόλυ ωραιο ξενοδοχείο !!
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay. See you next year!!!
Stayed 14 nights in Mar 2024

10/10 Excellent

Ronnie

Travelled with group
Liked: Cleanliness
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Ronnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Lovely hotel in an excellent location, convenient for the seafront and local facilities. Easy on site parking was a bonus.
Stayed 6 nights in Nov 2023

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, food and location
Amazing stay… pool areas lovely… food was really good and plenty of choice… hotel is minutes away from bar street.
Stayed 1 night in Oct 2023

10/10 Excellent

Jin

Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Rina

Stayed 4 nights in Sep 2023

6/10 Okay

Miriam

Travelled with family
Disliked: Staff & service
Disappointing
Although the hotel is ranked as 4 stars the stay did not feel like in 4 star hotel Service at the reception was disappointing to say the list ans also the cleaning staff were rude
Stayed 6 nights in Sep 2023

4/10 Poor

Mor

Travelled with family
Liked: Cleanliness
very basic hotel. we were disappointed as we expected something extra from a 9.0 rated "resort and spa" hotel. we stayed at this hotel for 5 nights, two adults and a baby. the good things we were happy about: very family friendly hotel with a nice kids club and baby pool. great crib for the baby provided upon request! our room (deluxe) was big, the bedroom was separated from sitting area so we could put the baby to sleep and stay in the living room. fridge in the room was big compared to other hotels. we stayed on an "all inclusive" - the food was nice and the variety was good. we especially liked the marking on each dish mentioning allergies! the not so good things we were disappointed from: first the location of the hotel is very misleading it seems like the center but actually it is surrounded by old living buildings and creapy alleys - not the nice part of pafos. also there are constructions that really damage the way to the beach. the bed and sofa were horrible! we had backaches all day. the sofa had an itchy fabric and it was gross to sit on. the view we got was to the trash bins and laundry so we didn't use the porch at all (i would mention the staff offered us another room with better view after two nights but it we decided not to move because of the baby). room design is old. there were no small shampoo due to "eco friendly" and they change the towels (which was not so nice) once in 2 days. we paid 310 usd per night-this is not a cheap hotel, not value for money.
Stayed 5 nights in Sep 2023

10/10 Excellent

marantz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice place especially for children
Stayed 5 nights in Aug 2023

8/10 Good

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting- very modern and spotlessly clean. Staff are all friendly and helpful. Beautiful pools- cleaned every morning. Buffet breakfast a good quality and range of English and continental foods. Lots of activities and entertainment. Fantastic location to walk to old castle and harbour and many restaurants and tavernas. Very family friendly and safe.
Stayed 4 nights in Aug 2023