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Novotel Lugano Paradiso

4.0 star property
Family-friendly hotel with fitness centre and seasonal outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Lugano Paradiso

Exterior
Exterior
Point of interest
Bar (on property)
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym
The price is NZ$484
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Viale San Salvatore 11, Paradiso, TI, 6900
  • LAC Lugano Arte e Cultura
    13 min walk
  • Via Nassa
    15 min walk
  • MASILugano Museum of Art of Italian Switzerland
    16 min walk
  • Lugano (LUG-Agno)
    16 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
  • 25.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Sofa bed
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Blackout curtains
Sofa bed - double
Premium bedding
  • 24.9 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Sofa bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Sofa bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

LUGANODANTE Boutique & Lifestyle Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (879)
The price is NZ$527
for 1 room
includes taxes & fees
5 Jan - 6 Jan
LUGANODANTE Boutique & Lifestyle Hotel

About the area

Paradiso

A family-friendly stay in Paradiso awaits you at Novotel Lugano Paradiso. Within just a 15-minute stroll, you'll find LAC Lugano Arte e Cultura and Via Nassa. Highlights at this hotel include a restaurant, a poolside bar and a bar/lounge. .Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 1894 square feet (176 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Paradiso hotel include Lungolago and Palazzo dei Congressi.

What's nearby

  • LAC Lugano Arte e Cultura - 13 min walk
  • Via Nassa - 15 min walk
  • Monte San Salvatore - 4 min drive
  • Palazzo dei Congressi - 4 min drive
  • Lake Lugano - 5 min drive

Getting around

  • Lugano-Paradiso - 5 min walk
  • Lugano Funicular Station - 6 min drive
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪I Due Sud - ‬5 min walk
  • ‪OK-Bar - ‬8 min walk
  • ‪Ristorante Pizzeria Tivoli - ‬3 min walk
  • ‪Ristorante Beirut - ‬2 min walk
  • ‪La Piazzetta - ‬6 min walk

About this property

Novotel Lugano Paradiso

Family-friendly hotel with fitness centre and seasonal outdoor pool
Novotel Lugano Paradiso offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Novotel Lugano Paradiso. Parking is available for a fee.

  • 1 building
  • 96 guestrooms or units
  • 7 levels
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Built in 2012
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Novotel Lugano Paradiso offers 96 accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CHF 23 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Foosball table
  • Games
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis

Family friendly

  • Children's pool
  • Highchair
  • In-room sofa bed
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • Destination fee: CHF1.70 per person, per night. This fee does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 23 per night (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Lugano Paradiso
Novotel Lugano Paradiso
Novotel Paradiso Lugano
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Paradiso
Novotel Lugano Paradiso Hotel Paradiso

Frequently asked questions

What is the cancellation policy at Novotel Lugano Paradiso?

Novotel Lugano Paradiso offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Lugano Paradiso?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Novotel Lugano Paradiso on 12 Jan 2025 start from NZ$458.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Lugano Paradiso?

Yep, Novotel Lugano Paradiso has a self car park with in/out privileges for CHF 23 per night.

Are there any beaches close to Novotel Lugano Paradiso?

The closest beach to Novotel Lugano Paradiso is Lido di Lenno (19.6 km).

Does Novotel Lugano Paradiso have a pool?

Novotel Lugano Paradiso has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

What makes Novotel Lugano Paradiso a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Novotel Lugano Paradiso.

Is Novotel Lugano Paradiso family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as highchairs in the guestrooms, it's no surprise that Novotel Lugano Paradiso is a hit with families.

Does Novotel Lugano Paradiso serve breakfast?

Yep, breakfast is served daily.

Is there a free airport shuttle available at Novotel Lugano Paradiso?

No, Novotel Lugano Paradiso does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Lugano Paradiso?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel Lugano Paradiso?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Lugano Paradiso?

Furry friends are welcome at Novotel Lugano Paradiso, with food and water bowls on offer.

Novotel Lugano Paradiso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 309 out of 581 reviews" "
Rating 8 - Good. 210 out of 581 reviews" "
Rating 6 - Okay. 40 out of 581 reviews" "
Rating 4 - Poor. 9 out of 581 reviews" "
Rating 2 - Terrible. 13 out of 581 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ATUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist
Stayed 3 nights in Sep 2024

10/10 Excellent

ABDULAZIZ

Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alessandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Great food and great hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Alessandro

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!
Stayed 1 night in Jun 2024

8/10 Good

Youssef

Stayed 2 nights in Jun 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Javier, Ames

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, would stay again for sure
Stayed 1 night in Jun 2024

10/10 Excellent

Corinne

Travelled with family
Everything was top. Very polite staff and big room for me an my two kids (12&14)
Stayed 1 night in Apr 2024

10/10 Excellent

NEIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Modern rooms and easy acess
Stayed 3 nights in Feb 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dr. Mark, Newport Beach

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Sep 2023

8/10 Good

Steven

Business traveller
Nice hotel, unhelpful staff.
Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
Stayed 3 nights in Jul 2023

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities
This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night. The property itself is across the street from construction, very noise and starts very early in the morning. The cleaning staff took it upon themselves to open the window and let the construction dust into the room.
Stayed 3 nights in Jul 2023

8/10 Good

Milind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good
Stayed 2 nights in May 2023

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Naser

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accor members and vib members hotels
Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
Stayed 2 nights in Apr 2023

2/10 Terrible

Rohin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect & I love it
Stayed 2 nights in Nov 2022

10/10 Excellent

YVONNE

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for families. Parking a bit expensive…
Stayed 2 nights in Jul 2022

10/10 Excellent

Ahmed

Stayed 1 night in Jul 2022

8/10 Good

Roberto, Davie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean, with parking and amenities. Well-located, right next to the train that climbs to the top of the mountain. Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside. Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an Expedia reservation. She asked why we book through Expedia instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with Expedia. If it hadn't been for Expedia we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

RONALD, HOLLIDAYSBURG

Stayed 1 night in Oct 2021