2/10 Terrible
Karen
Travelled with partner
29 Oct 2024
Disliked: Cleanliness, property conditions & facilities
We booked a “superior” room. On arrival the staff were very friendly. We went on up to our room and to our dismay the room did not match the description posted on Wotif, it was very rundown.
The widow in our room out looked an outside area (if you can call it that) which was accessible to anyone, and the large window (double doors) were not able to lock from inside our room.
The bathroom was in dire need of repair, the hand basin wouldn't drain. The support and wall underneath the bath tub were no longer secure and falling away, which made the tub move when you had a shower.
When showering the water leaked into the bathroom and there was no heat control. The hair dryer was held together with sticky tape.
There was a questionable substance that had dried on the phone cord (looked like vomit).
We could keep going, we have photos. My husband is in construction and has demolished and rebuilt over 500 hotel rooms and this is by far the worst.
Karen
Stayed 2 nights in Oct 2024