Best Western - accommodation in Parnell

Arrived late into Auckland and needed a place to stay for early flight to Queenstown. Conveniently located across the street from the airport. Very clean and front desk staff was exceptionally nice.

Absolutely wonderful staff check-in was easy but check out could’ve been easier. The only thing they could’ve done a little bit easier to have a larger notice for people that have paid through third-party so we can simply drop off our keys for standing in line until you get all the way up to the desk and then seeing the express drop off box. So it would be my recommendation as somebody that’s also in the tourism and customer service industry that you just inform all your guests at the time of check-in where the express checkout box is or offered this information through the television media system. We would definitely return to this location and the dragon Chinese restaurant around the corner on Elliot Street was phenomenal.

I upgraded to a corner suite. It’s one of the nicest rooms I’ve stayed in. Gorgeous hotel!!!!