Ratings based on 116 Verified Reviews
Real reviews from guests who’ve stayed
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.6 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 5 Oct. 2024 on Expedia
Thanks
Comment from Hotel Management
6 Oct. 2024 by Kung, Hotel Management
Thank you so much for your stay with us.
by A verified traveller
Posted 20 Sep. 2024 on Hotels
Comment from Hotel Management
4 Oct. 2024 by kung, Hotel Management
Thank you for the review. You are a good customer and kindly, we sincerely hope you will be back again as soon
by A verified traveller
Posted 16 Sep. 2024
This is the second time I stayed here. Was not to fussed this time. Had 2 change rooms twice. The shower was not hot and the water pressure was very poor.
Comment from Hotel Management
19 Sep. 2024 by kung, Hotel Management
Thank you for your comment. We really appreciate you taking the time to provide us with this valuable feedback. We apologize for the inconvenience.But we hope you will come back again
by A verified traveller
Posted 1 Sep. 2024 on Expedia
El hotel se encuentra en una zona tranquila por lo tanto es bueno para descansar y cuenta con una hermosa piscina para los días calurosos.
En cuanto al personal no fue para nada amable, la única gente amable era quienes estaban encargados del desayuno.
En recepción nos realizaron mal la reserva y nos querían cobrar el desayuno por separado cuando habíamos elegido y pagado la opción con desayuno incluido. Se excusaron diciendo que nos dieron un UpGrade ( cuando en realidad solo queríamos una habitación común con desayuno incluido), el inodoro de la habitación tenía pérdidas y ni siquiera se molestaron en limpiar eso o solucionarlo.
Comment from Hotel Management
1 Sep. 2024 by BB, Hotel Management
Hi facundo.Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.
by A verified traveller
Posted 20 Aug. 2024 on Expedia
Lovely staff and lovely area 😊🙏
Comment from Hotel Management
23 Aug. 2024 by Kung, Hotel Management
Thank you for the review. You are a good customer and kindly, we sincerely hope you will be back again as soon
by A verified traveller
Posted 18 Aug. 2024 on Hotels
Great value hotel as long as you don't stay at the 5th floor. The housekeeping staff is incredibly loud starting at 8-8:30, do not care much about the guests who are sleeping. Apart from that you need to have breakfast at the time it begins (around 6:30 am) or else you might not eat at all since nothing is being replaced after they're finished (for ex. milk or eggs) and the staff starts clearing things up around 10 am (although it is stated that the breakfast is until 10:30). Overall apart from the receptionists, the staff don't seem to enjoy working there, they simply don't care about anything and always frowning. Overall good value for money, but you can have a much better breakfast around the town for the same price.
Comment from Hotel Management
23 Aug. 2024 by kung, Hotel Management
Thank you for your comment. We really appreciate you taking the time to provide us with this valuable feedback. We apologize for the inconvenience.But we hope you will come back again
by A verified traveller
Posted 14 Aug. 2024 on Expedia
Comment from Hotel Management
23 Aug. 2024 by Kung, Hotel Management
Thank you for the review. You are a good customer and kindly, we sincerely hope you will be back again as soon
by A verified traveller from Millbury
Posted 5 Aug. 2024 on Expedia
Comment from Hotel Management
6 Aug. 2024 by Kung, Hotel Management
Thank you for taking the time to review us. We apologize for the inconvenience caused, but we hope you will come back again.
by A verified traveller
Posted 29 Jul. 2024 on Expedia
Ok
Comment from Hotel Management
31 Jul. 2024 by Namkhing , Hotel Management
Thank you for nice review we hope you come back again
by A verified traveller
Posted 19 Jul. 2024 on Hotels
Comment from Hotel Management
31 Jul. 2024 by Namkhing, Hotel Management
Thank you for lovely review we hope you come back again