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Royal Cliff Beach Hotel Pattaya

5.0 star property
Luxury resort on the beach, with 6 outdoor pools

Photo gallery for Royal Cliff Beach Hotel Pattaya

6 outdoor pools, pool umbrellas, pool loungers
Theme Suite Two Bedrooms Thai Heritage
6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

Map
353 Phra Tamnuk Road, Pattaya, Chonburi, 20150
  • Walking Street
    ‪5 min drive‬
  • Pattaya Beach
    ‪10 min drive‬
  • Dongtan Beach
    ‪10 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪58 min drive‬

Room options

View all photos for Mini Suite Plus Sun Rise King Bed

1 bedroom, minibar, in-room safe, individually decorated

Mini Suite Plus Sun Rise King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Theme Suite Two Bedrooms Thai Heritage

Theme Suite Two Bedrooms Thai Heritage

Theme Suite Two Bedrooms Thai Heritage

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sea view
  • 125.5 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Mini Suite Plus Sea View King Bed

1 bedroom, minibar, in-room safe, individually decorated

Mini Suite Plus Sea View King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sea view
  • 36.25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Theme Suite Two Bedrooms Thai Modern

Theme Suite Two Bedrooms Thai Modern | Bathroom

Theme Suite Two Bedrooms Thai Modern

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sea view
  • 125.5 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Mini Suite Plus Sun Rise Twin Bed

Mini Suite Plus Sun Rise Twin Bed

Mini Suite Plus Sun Rise Twin Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 36.25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Ocean Deluxe Room

Ocean Deluxe Room

Ocean Deluxe Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sea view
  • 36.25 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Mini Suite Plus Sea View Twin Bed

Mini Suite Plus Sea View Twin Bed

Mini Suite Plus Sea View Twin Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sea view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

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About the area

Pattaya

A luxury stay in Pattaya awaits you at Royal Cliff Beach Hotel Pattaya. You'll be 2.5 km (1.6 mi) from Walking Street and 2.8 km (1.8 mi) from Pattaya Beach. Highlights at this beachfront resort include 4 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and steam room. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 7 outdoor tennis courts and gym. 145314 square feet (13500 square metres) of event facilities include a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an area shuttle. .With a stay at this 5-property class South Pattaya resort, you'll be 2.9 km (1.8 mi) from Pattaya Beach Road and 3.9 km (2.4 mi) from Jomtien Beach.
View more Resorts in PattayaOpens in a new window

What's nearby

  • Walking Street - 5 min drive - 2.9 km
  • Pattaya Beach Road - 5 min drive - 3.2 km
  • Central Pattaya - 7 min drive - 4.4 km
  • Pattaya Beach - 10 min drive - 3.4 km
  • Dongtan Beach - 10 min drive - 3.4 km

Getting around

  • Pattaya Tai Station - 17 min drive
  • Utapao (UTP-Utapao Intl.) - 58 min drive

Restaurants

  • ‪3 Mermaid - ‬4 min drive
  • ‪The Sky Gallery - ‬5 min drive
  • ‪The Chocolate Factory - ‬5 min drive
  • ‪The Forrest By The Sea - ‬4 min drive
  • ‪The Lunar Beach House - ‬5 min drive

About this property

Royal Cliff Beach Hotel Pattaya

Luxury resort on the beach, with 6 outdoor pools
Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Royal Cliff Beach Hotel Pattaya, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a children's pool, outdoor tennis courts and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Pattaya resort.

  • 474 guestrooms or units
  • 20 levels
  • 4 buildings
  • 4 dining venues
  • 4 bars or lounges
  • 145314 sq ft of conference space
  • 13500 sq. m of conference space
  • Built in 1974
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Royal Cliff Beach Hotel Pattaya offers 474 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. A pillow menu is available. 32-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Korean, Malay, Russian, Spanish, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 690 for adults and THB 345 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Breezeo
  • Maharani - Indian
  • Panorama

Things to do

  • 6 outdoor pools
  • 7 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons
  • Waterslide
  • Winery release events
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (145,314 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from 17 May 2025 to 17 June 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Cliff Beach Hotel Pattaya

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per accommodation, per night

We've listed all charges provided to us by the property.

The general credit card deposit authorised at check-in varies with the length of stay. The listed deposit applies to 1-3 nights stays. The authorisation amount increases to THB 6,000 for 4-10 nights stays, and THB 10,000 for 11 nights and longer.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 690 for adults and from THB 345 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Cliff
Royal Cliff Group
Royal Cliff Group Pattaya
Royal Cliff Hotels
Royal Cliff Hotels Group Pattaya
Royal Hotels Group
Hotel Royal Cliff Beach
Royal Cliff Beach Pattaya
Royal Cliff Beach Hotel Pattaya
Royal Cliff Beach Hotel
Royal Cliff Beach

Frequently asked questions

What is the cancellation policy at Royal Cliff Beach Hotel Pattaya?

Royal Cliff Beach Hotel Pattaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Royal Cliff Beach Hotel Pattaya?

Yep, Royal Cliff Beach Hotel Pattaya has a free self car park.

Are there any beaches close to Royal Cliff Beach Hotel Pattaya?

The closest beach to Royal Cliff Beach Hotel Pattaya is Pattaya Beach (3.6 km).

Is there a spa on site at Royal Cliff Beach Hotel Pattaya?

Yep, there is an onsite spa at Royal Cliff Beach Hotel Pattaya. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Royal Cliff Beach Hotel Pattaya have a pool?

Royal Cliff Beach Hotel Pattaya has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The property will be renovating one of the swimming pools from May 17 2025 until June 17 2025 (completion date subject to change).

Does Royal Cliff Beach Hotel Pattaya have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royal Cliff Beach Hotel Pattaya?

Royal Cliff Beach Hotel Pattaya features a private beach, 6 outdoor pools and a full-service spa.

What makes Royal Cliff Beach Hotel Pattaya a romantic place to stay?

Couples spa treatments and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Royal Cliff Beach Hotel Pattaya.

Is Royal Cliff Beach Hotel Pattaya family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Royal Cliff Beach Hotel Pattaya is a hit with families.

Does Royal Cliff Beach Hotel Pattaya serve breakfast?

Yep, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Royal Cliff Beach Hotel Pattaya?

No, Royal Cliff Beach Hotel Pattaya does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Cliff Beach Hotel Pattaya?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Cliff Beach Hotel Pattaya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royal Cliff Beach Hotel Pattaya?

No, pets and service animals are not allowed.

Royal Cliff Beach Hotel Pattaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1002 reviews
Rating 8 - Good. 321 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa, BONDI JUNCTION

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Royal Cliff Beach Hotel in Pattaya was nothing short of extraordinary. From the moment we arrived, we were enveloped in an atmosphere of luxury and unparalleled hospitality. This property truly lives up to its reputation as a world-class resort. The location is a dream—nestled on a picturesque cliffside with breathtaking views of the Gulf of Thailand. It offers a perfect balance of tranquility and proximity to Pattaya's vibrant city life. The hotel's private beach was pristine, with soft sand and crystal-clear waters, making it a perfect spot to relax and unwind. The accommodations were exquisite. Our room was spacious, elegantly designed, and equipped with every modern amenity we could wish for. The private balcony offered stunning sea views, and the attention to detail in the decor and layout was remarkable. The housekeeping staff ensured the room was impeccably clean and comfortable throughout our stay. One of the highlights of our visit was the dining experience. The hotel boasts an impressive selection of restaurants offering diverse cuisines, from authentic Thai to international fare. Every meal was a culinary delight, with fresh ingredients and impeccable presentation. The breakfast buffet was particularly memorable, offering a wide variety of options to suit every palate. The facilities at Royal Cliff Beach Hotel were top-notch. The multiple infinity pools were a definite highlight, providing panoramic views of the ocean. The spa was a haven of rel
Stayed 7 nights in Dec 2024

6/10 Okay

Eddie

Liked: Cleanliness, property conditions & facilities, room comfort
It is extremely difficult to call for a taxi to get out of the hotel and during this festive period, the taxis are very expensive. Not recommended for those who like to go outside for activities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in pattaya
Absolutely fantastic
Stayed 2 nights in Dec 2024

6/10 Okay

Damian

Liked: Staff & service, room comfort
Disliked: Cleanliness
Royal Cliff Hotel, Pattaya
Really nice room with a very comfortable bed. Very clean room. Unfortunately, I pucked up an ear jnfection from the pool. It did look a little dirty and I couldnt smell any chlorine but i took the fisk becsuse it was hot and was such a nice place.
Stayed 1 night in Dec 2024

10/10 Excellent

Thanakorn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
One of the best hotel resort I’ve stayed in. Everything was perfect. The room, the views, the pool, the gym and the private beach. Even the WiFi was fast! I lost my Apple Watch and the staff were able to find it. The infinity pool is amazing with the glass bottom. The water was a little cold. I wish the seafood restaurant on the beach was less expensive. I love that the pool lounge chairs and cabana were opened and didn’t need reservations. We got the mini suite sea view room. If you want to see the sunset get the ocean view. Make sure you don’t miss the sunset! I will definitely come back again!
Stayed 1 night in Dec 2024

10/10 Excellent

Hyunah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, amenities, and pool were absolutely perfect—everything exceeded expectations. The room service and the Indian restaurant were exceptionally delicious. A special thanks to the front staff for recommending the Indian restaurant! However, the food at the poolside restaurant was a bit disappointing and could use some improvement. Overall, very satisfied. Will definately come back. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Phal rith

very nice aera
Stayed 4 nights in Dec 2024

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 1 night in Dec 2024

10/10 Excellent

Sobhi

Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing place amazing service good people and very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Dylan, Medical Lake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place I will stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lloyd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and is very clean. The staff were very polite and attentive.
Stayed 2 nights in Nov 2024

4/10 Poor

Uri, Agoura Hills

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
We were looking forward for this stay and the welcome flowers and wine promised a lot but unfortunately we encountered few major problems and we couldn’t see the hotel staff coming forward to help in resolving or addressing the issues. Bottom line we experienced poor customer service. Here are some of the issues the hotel must improve: 1. Room found to be with very dirty floor (see video) 2. On the outdoor infinity pool we spotted worms on the water edge (see video) 3. The room is worn and had better time 4. The water jammed in the bath sink
Stayed 2 nights in Nov 2024

6/10 Okay

saiesh

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
they charged me to use their gym which was one of the reasons I had picked their place because of their gym. odd to say you have a gym and than charge people to use it....
Stayed 3 nights in Nov 2024

8/10 Good

George

Stayed 1 night in Oct 2024

2/10 Terrible

LIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is rude place is old
Stayed 1 night in Nov 2024

10/10 Excellent

Rodney Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all very pleasant and helpful. Loved our stay at Royal Cliff Beach Hotel
Stayed 7 nights in Nov 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel with infinity pool and private beach for about 130 bucks a night. Worth it
Stayed 1 night in Nov 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 6 nights in Nov 2024

6/10 Okay

Brooks

Liked: Staff & service, amenities, property conditions & facilities
The stay was okay, good price, but the advertising photos of the room are slightly misleading. I would recommend for those intending on a secluded stay in a resort-style. Very quiet and peaceful.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Niall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room at The Stay hotel was a lot bigger and nicer than I thought it was going to be.
Stayed 3 nights in Oct 2024