6/10 Okay
Steven S., Collinsville, MS
19 Aug 2024
Liked: Cleanliness
Nice location - a few issues
Overall the place itself was a nice place minus a few little items such as an uncovered hole in the wall that looks to have been where a wall plate for something was at one time and has not been covered, walls in master bedroom were not clean, and door hinges are rusty and need replacing. Had a beautiful view and could be an EXCELLENT place to stay for a couple or very small family.
My issues with the place are this though. FIRST AND FOREMOST, this is NOT an individual owner you will talk to. This property is managed by Vacasa of Florida. I did not notice this at the time but I wouldn't have thought much of it but now that I know what to expect. Perdido Sun management will NOT help you because you didn't book through them.
Limited to 1500 characters here, will have to shorten - so, we had an electrical issue and couldn't find way to fix or be sure electricity was off to that location. Vacasa said they'd have a maintenance ticket put in and someone would call me shortly - NO ONE ever did.
Point of all this is that Vacasa is not someone who KNOWS the property personally and doesn't really have a vested interest in it. The location's management obviously doesn't care if their place burns to the ground since we didn't book through them. They might be quicker to respond to a text but with an actual property owner, you could call them and get them quicker and they would actually care what is going on and be more helpful as much as they could anyways.
Steven S.
Stayed 2 nights in Aug 2024