4/10 Poor
Nicole
23 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
I was on the 7th floor my 2nd night and could hear everything on the street below. From people talking to the crosswalk beeping every minute to the interstate- it was so loud and a bad night’s sleep. The windows are very thin with no sound proofing and didn’t even close all the way, leaving a small crack that I had to stuff with toilet paper to try and dampen the noise- it did not work.
I stayed in 2 separate rooms and neither one had a working HBO Max, even though the tv stated it was included with my stay. The parking is really inconvenient and kind of crazy- when I left the parking garage my ticket did not work bc the front desk didnt properly validate my ticket. I paid at the garage and stopped back at the front desk to ensure I wasn’t double charged. The front desk checked to see if I was charged for parking but did not mention anything about the validation and just let me leave having paid full price for parking in the garage. What is even the point of validating my parking??
The elevators reeked of cigarettes and alcoholic beverages. The pool area was also dirty. And you can tell that main areas are not deep cleaned- or even spot cleaned regularly. I’m not even certain the rooms are properly cleaned given both my rooms had remnants of previous guests- phone numbers written on info pamphlets, hairs on the shower wall, dried up food scraps on the carpet. And you should get toilet seats that match the size and shape of your toilet.
Nicole
Stayed 1 night in Sep 2024