Hotel Pousada Crystal Palace

3.0 star property
Petrópolis inn in Historic Center with free breakfast and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Pousada Crystal Palace

Laptop workspace, iron/ironing board, free WiFi
Front of property
TV
Front of property
Brazilian cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
The price is NZ$87
includes taxes & fees
27 Jan - 28 Jan

Explore the area

Map
Av presidente kennedy, 109, Petrópolis, RJ, 25680030
  • Crystal Palace
    ‪2 min walk‬
  • Barao de Maua House
    ‪3 min walk‬
  • Bohemia Brewery
    ‪4 min walk‬
  • Petropolis (QPE)
    ‪10 min walk‬

Room options

Comfort Triple Room

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Twin Room

Highlights

TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

Highlights

TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Comfort Quadruple Room

Highlights

TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

Comfort Twin Room

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Petrópolis

At Hotel Pousada Crystal Palace you'll be within steps of Vale do Paraíba and Piabanha River. Highlights at this inn include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Bistrô Crystal Palace, serves Brazilian cuisine. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning free breakfast is served. There's also the convenience of self parking. .Places within a 5-minute walk of this 3-property class Historic Center inn include Crystal Palace and Barao de Maua House.

What's nearby

  • Crystal Palace - 2 min walk
  • House of Princess Isabel - 9 min walk
  • House of Santos Dumont Museum - 13 min walk
  • Imperial Museum - 15 min walk
  • Quintandinha Palace - 8 min drive

Getting around

  • Saracuruna Station - 34 min drive
  • Rio de Janeiro International Airport (GIG) - 68 min drive

Restaurants

  • ‪Imperatriz Leopoldina - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Bar Casarão Odin - ‬5 min walk
  • ‪Bar Bohemia - ‬5 min walk
  • ‪Casa Pellegrini - ‬6 min walk

About this property

Hotel Pousada Crystal Palace

Petrópolis inn in Historic Center with free breakfast and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Petrópolis inn.

  • 27 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Pousada Crystal Palace offers 27 accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (BRL 25 per stay)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô Crystal Palace

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: BRL 50 per pet, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: BRL 25 per stay
  • Pet fee: BRL 50 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts American Express and debit cards. Cash is not accepted.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Crystal Palace Petropolis
Hotel Pousada Crystal Palace Inn
Hotel Pousada Crystal Palace Petrópolis
Hotel Pousada Crystal Palace Inn Petrópolis

Frequently asked questions

Is parking available at Hotel Pousada Crystal Palace?

Yep, Hotel Pousada Crystal Palace has an uncovered self car park for BRL 25 per stay.

How much does it cost to stay at Hotel Pousada Crystal Palace?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Pousada Crystal Palace on 27 Jan 2025 start from NZ$87.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Pousada Crystal Palace serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Pousada Crystal Palace?

No, Hotel Pousada Crystal Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Pousada Crystal Palace?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Pousada Crystal Palace?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Pousada Crystal Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, property conditions & facilities
Foi boa! A localização é perfeita, mas o quarto tinha cheiro de mofo.
Stayed 2 nights in Jan 2025

8/10 Good

Flavio

Liked: Room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Marcio A

Disliked: Property conditions & facilities
Hotel pousada fraquíssima
Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Stayed 3 nights in Dec 2024

8/10 Good

Julyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manha muuto bom
Apenas uma noite, foi tranquilo, cama confortavel. Estacionamento reduzido. Cafe da manha muito bom.
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Problemas no banheiro
Achei a localização do hotel muito boa. Por fora, é uma gracinha e o atendimento foi bom de um modo geral, principalmente em relação à limpeza. Mas deixou a desejar no quesito conforto. Os quartos são viajamos acompanhados de outras pessoas que reservaram mais dois quartos. Todos saíram insatisfeitos com relação ao tamanho do quarto. O banheiro, apesar de muito limpo, teve infiltração no teto e começou a pingar água no vaso sanitário. O chuveiro elétrico só esquentou no primeiro banho. No segundo, o banho foi frio. Pode ter sido má sorte, mas acho que merece ser registrado. O chuveiro de outro quarto da nossa família também apresentou problemas.
Stayed 1 night in Dec 2024

10/10 Excellent

Márnio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência para família com pets.
Stayed 1 night in Dec 2024

8/10 Good

Rafael

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Adriana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao recomendo
Valor cobrado absurdamente caro, mais de 900 reais a diária, para nos oferecer um quarto totalmente diferente das fotos, as camas apertadas uma colada na outra, o chuveiro quebrado, mas foi solucionado. Porem deveriam ter checado antes o funcionamento antes de alojar os clientes. Chao empoeirado. Cafe da manha simples, nada demais.
Stayed 1 night in Nov 2024

2/10 Terrible

Fabiola

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pior estadia
Péssimo atendimento, péssima estadia! Quarto sem ventilação com ar condicionado na lateral da cama, no mínimo insalubre! Tentamos solicitar a troca do quarto e não fomos atendidas! Precisamos de muita conversa para devolverem parte do nosso valor e ainda assim, devolveram o valor errado. Não volto e não recomendo. Café da manhã horrível!
Stayed 2 nights in Dec 2024

2/10 Terrible

Guilherme

Stayed 1 night in Nov 2024

10/10 Excellent

wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andreia

Travelled with family
Liked: Staff & service
Foi uma boa estadia. Mas teve seus contratempos: primeiro o quarto não estava liberado as 14 hrs. Segundo o chuveiro estava queimado. E terceiro, o quarto ficou bem sujo devido ao conserto do chuveiro e limparam, mas não trocaram a toalha de chao suja. Mas a equipe foi atenciosa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

liliane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024