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Hotel Serra da Estrela

3.0 star property
Petrópolis hotel in Historic Center with free breakfast and 24-hour front desk

Photo gallery for Hotel Serra da Estrela

Lobby sitting area
Standard Double Room
Free daily buffet breakfast
Quarto Quintuplo | Living room
Reception

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua Washington Luíz, 21, Centro, Petrópolis, RJ, 25655-005
  • Petropolis Wax Museum
    ‪7 min walk‬
  • Liberty Square
    ‪8 min walk‬
  • House of Santos Dumont Museum
    ‪9 min walk‬
  • Petropolis (QPE)
    ‪8 min walk‬

Room options

View all photos for Quarto Quintuplo

Minibar, free WiFi

Quarto Quintuplo

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 3 Single Beds and 1 Single Bunk Bed OR 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Standard Triple Room

Minibar, free WiFi

Standard Triple Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Single Room

Minibar, free WiFi

Standard Single Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Minibar, free WiFi

Standard Quadruple Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Minibar, free WiFi

Standard Double Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

ibis budget Petropolis

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, (421)
The price is NZ$90
for 1 room
includes taxes & fees
2 Mar - 3 Mar
ibis budget Petropolis

About the area

Petrópolis

Hotel Serra da Estrela puts you in the heart of Petrópolis, steps from Vale do Paraíba and within a 10-minute stroll of Petropolis Wax Museum. Highlights at this hotel include a complimentary breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a television in a common area. Added amenities include laundry facilities. .Sights within a 10-minute walk of this 3-property class Historic Center hotel include Expeditioners Square and Piabanha River.

What's nearby

  • House of Princess Isabel - 12 min walk
  • Imperial Museum - 12 min walk
  • Bohemia Brewery - 13 min walk
  • Crystal Palace - 15 min walk
  • Cathedral of Saint Peter of Alcantara - 15 min walk

Getting around

  • Jardim Primavera Station - 35 min drive
  • Rio de Janeiro International Airport (GIG) - 73 min drive

Restaurants

  • ‪Sucão - Cozinha Saudável - ‬3 min walk
  • ‪Doces Húngaros - ‬5 min walk
  • ‪Hamburgueria Dom Gourmet - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Katz Chocolates - ‬3 min walk

About this property

Hotel Serra da Estrela

Petrópolis hotel in Historic Center with free breakfast and 24-hour front desk
Free breakfast is available daily. Public spaces have free WiFi. Hotel Serra da Estrela also features laundry facilities and a television in common area.

This 3-star Petrópolis hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • No smoking on site
Hotel Serra da Estrela offers 43 accommodations with minibars and a ceiling fan. Satellite televisions are provided.

Bathrooms include a shower. This Petrópolis hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 26 December 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa and Mastercard. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serra da Estrela
Hotel Serra da Estrela Petropolis
Serra da Estrela Petropolis
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Petrópolis
Hotel Serra da Estrela Hotel Petrópolis

Frequently asked questions

What is the cancellation policy at Hotel Serra da Estrela?

Hotel Serra da Estrela offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Serra da Estrela serve breakfast?

Yeah, free buffet breakfast is served weekdays between 7:00 AM and 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Serra da Estrela?

No, Hotel Serra da Estrela does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Serra da Estrela?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Serra da Estrela?

No, pets are not allowed.

Hotel Serra da Estrela Reviews

Reviews

6.8
Rating 10 - Excellent. 98 out of 500 reviews
Rating 8 - Good. 150 out of 500 reviews
Rating 6 - Okay. 139 out of 500 reviews
Rating 4 - Poor. 71 out of 500 reviews
Rating 2 - Terrible. 42 out of 500 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ephraim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire experience the first time being in Brazil and in Rio I couldn’t ask for anything more the service was wonderful I love the staff there and the people of Rio are beautiful people they’re good drivers and very personable
Stayed 5 nights in Feb 2024

8/10 Good

VANESSA FERREIRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo. Simples, mas agradável.
Hotel simples, mas agradável. A localização é ótima, porque fica muito perto dos principais pontos turísticos no centro.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
Pró: Bem localizado, da pra conhecer o centro histórico caminhando. Contra: Higiene péssima! O quarto estava tão empoeirado que não consegui dormir, saí de lá com falta de ar e alergia atacada. Portas muito sujas, paredes com mofo, uma cortina que nem sei se um dia foi lavada. Eu não via a hora do dia clarear para eu ir embora. Não esperava um hotel 4 estrelas, imaginei que seria algo simples pelo preço, mas limpeza é o mínimo de qualidade que um estabelecimento pode oferecer!
Stayed 1 night in Nov 2019

6/10 Okay

Joanna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Too old. Not well maintained.
Too old. Not well maintained. No elevator. Too much stairs. Looks like a labyrinth.

2/10 Terrible

Janaina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Liomar

Disliked: Cleanliness, property conditions & facilities, room comfort
Toalhas e roupas de cama lavadas, porém com péssima aparência, visivelmente encardidas. Frigobar no chão, aparelho de telefone em cima do armário. Acho que alguns ajustes básicos na limpeza e higiene poderia valer o custo benefício. Outro item que merece atenção é a oferta falsa de estacionamento, quando cheguei fui impedido de estacionar nas 4 vagas existentes e ofertadas pelo estabelecimento, consegui estacionar na rua.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Bom atendimento
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito. Achei o Hotel bem pitoresco, parece que é da época do Império. A funcionária do café da manhã muito Educada bem como os/a recpcionistas. Estacionamento bom. Com certeza retornarei.
Stayed 1 night in Oct 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

VANIA

Disliked: Cleanliness, property conditions & facilities, room comfort
Banheiro sem papel higiênico e com problemas na válvula de descarga; barulho de TV do refeitório e funcionários conversando por toda a manhã. Por isso já seria um experiência horrível mas além disso, o quarto não dispõe de travesseiros extras, nem frigobar nem refrigerador de ar. Não recomendo.
Stayed 1 night in Oct 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Foi muito bom, o café da manhã e bom, a cama confortável e tudo bem limpinho.
Stayed 1 night in Oct 2024

4/10 Poor

FELIPE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ótima localização, quarto péssimo
Hotel bem localizado, café da manhã ok, tendo em vista o valor da diária. Atendentes /recepcionistas simpáticos e atenciosos. Já sobre o local... Precisa urgentemente de uma atenção/reforma em alguns quartos, o que ficamos, dava medo, parecia um cativeiro. O banheiro sujo e com cheiro horrível, parecia que não havia sido limpo (o chão estava sujo), no portal da porta do banheiro, muita infiltração. Cheiro forte de mofo. Não pedi para mudar de quarto pois só passaríamos uma noite. Teia de aranha no ventilador de teto, que não estava funcionando, mas havia um outro ventilador de mesa para usarmos. Evitem se hospedar nos quartos do primeiro andar e, se possível, entrem em contato com o hotel antes da estadia para verificar em qual quarto ficarão, pois os funcionários podem auxiliar nisso.
Teias de aranha no ventilador de teto.
Portal da porta do banheiro, tomada de mofo.
Banheiro muito pequeno, úmido e tomado de mofo. Além de mal cuidado.
Stayed 1 night in Oct 2024

10/10 Excellent

Wilson dias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado
Muito bom no centro é confortável adoramos
Stayed 2 nights in Oct 2024

6/10 Okay

Michele

Liked: Staff & service
Disliked: Room comfort
Hospedagem simples.
Stayed 1 night in Oct 2024

10/10 Excellent

Armstrong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2024

6/10 Okay

Tania

Liked: Staff & service
Disliked: Cleanliness
Preço justo
O que o hotel oferece é compatível com o valor da diária.
Stayed 1 night in Oct 2024

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício.
Stayed 1 night in Oct 2024

2/10 Terrible

SAINT CLAIR

Stayed 2 nights in Sep 2024

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Bruna

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Tania

Business traveller
Liked: Staff & service
O hotel entrega ao hóspede serviços compatíveis com o valor da diária.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom custo-benefício, de modo geral.
Stayed 1 night in Sep 2024

4/10 Poor

Renata

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eu achei o hotel bem localizado. Mas encontrei o banheiro sujo quando chequei. Quando pedi pra me darem um novo pano de chão para o banheiro me deram um pano de chão sujo. O chuveiro esquentava do nada mesmo depois de regular a temperatura ele dava uns jatos de agua muito quente. O cafe da manhã foi razoável. Poderia ter mais opções de fruta.
Stayed 4 nights in Aug 2024