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Hotel Serra da Estrela

3.0 star property
Hotel in Petrópolis with free breakfast and 24-hour front desk

Photo gallery for Hotel Serra da Estrela

Lobby sitting area
Standard Double Room
Free daily buffet breakfast
Quarto Quintuplo | Living room
Reception

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua Washington Luíz, 21, Centro, Petrópolis, RJ, 25655-005
  • Imperial Museum
    ‪12 min walk‬
  • Crystal Palace
    ‪15 min walk‬
  • Cathedral of Saint Peter of Alcantara
    ‪15 min walk‬
  • Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪73 min drive‬

Room options

View all photos for Quarto Quintuplo

Minibar, free WiFi

Quarto Quintuplo

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 3 Single Beds and 1 Single Bunk Bed OR 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Standard Triple Room

Minibar, free WiFi

Standard Triple Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Single Room

Minibar, free WiFi

Standard Single Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Minibar, free WiFi

Standard Quadruple Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Minibar, free WiFi

Standard Double Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About the area

Petrópolis

Hotel Serra da Estrela puts you in the heart of Petrópolis, steps from Vale do Paraíba and within a 10-minute stroll of Petropolis Wax Museum. Highlights at this hotel include a complimentary breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a television in a common area. Added amenities include laundry facilities. .Sights within a 10-minute walk of this 3-property class Historic Center hotel include Expeditioners Square and Piabanha River.

What's nearby

  • House of Princess Isabel - 12 min walk - 1.0 km
  • Imperial Museum - 12 min walk - 1.1 km
  • Bohemia Brewery - 13 min walk - 1.1 km
  • Crystal Palace - 15 min walk - 1.3 km
  • Cathedral of Saint Peter of Alcantara - 15 min walk - 1.3 km

Getting around

  • Jardim Primavera Station - 35 min drive
  • Rio de Janeiro International Airport (GIG) - 73 min drive

Restaurants

  • ‪Sucão - Cozinha Saudável - ‬3 min walk
  • ‪Doces Húngaros - ‬5 min walk
  • ‪Hamburgueria Dom Gourmet - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Katz Chocolates - ‬3 min walk

About this property

Hotel Serra da Estrela

Hotel in Petrópolis with free breakfast and 24-hour front desk
Free breakfast is available daily. Public spaces have free WiFi. Hotel Serra da Estrela also features laundry facilities and a television in common area.

This 3-star Petrópolis hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • No smoking on site
Hotel Serra da Estrela offers 43 accommodations with minibars and a ceiling fan. Satellite televisions are provided.

Bathrooms include a shower. This Petrópolis hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Portuguese

Similar properties

Exterior

ibis budget Petropolis

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 432 reviews
The price is NZ$41
includes taxes & fees
14 Apr - 15 Apr
ibis budget Petropolis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 26 December 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa and Mastercard. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serra da Estrela
Hotel Serra da Estrela Petropolis
Serra da Estrela Petropolis
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Petrópolis
Hotel Serra da Estrela Hotel Petrópolis

Frequently asked questions

What is the cancellation policy at Hotel Serra da Estrela?

Hotel Serra da Estrela offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Serra da Estrela serve breakfast?

Yeah, free buffet breakfast is served weekdays between 7:00 AM and 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Serra da Estrela?

No, Hotel Serra da Estrela does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Serra da Estrela?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Serra da Estrela?

No, pets are not allowed.

Hotel Serra da Estrela Reviews

Reviews

6.8
Rating 10 - Excellent. 98 out of 501 reviews
Rating 8 - Good. 150 out of 501 reviews
Rating 6 - Okay. 139 out of 501 reviews
Rating 4 - Poor. 72 out of 501 reviews
Rating 2 - Terrible. 42 out of 501 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ephraim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire experience the first time being in Brazil and in Rio I couldn’t ask for anything more the service was wonderful I love the staff there and the people of Rio are beautiful people they’re good drivers and very personable
Stayed 5 nights in Feb 2024

8/10 Good

VANESSA FERREIRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo. Simples, mas agradável.
Hotel simples, mas agradável. A localização é ótima, porque fica muito perto dos principais pontos turísticos no centro.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
Pró: Bem localizado, da pra conhecer o centro histórico caminhando. Contra: Higiene péssima! O quarto estava tão empoeirado que não consegui dormir, saí de lá com falta de ar e alergia atacada. Portas muito sujas, paredes com mofo, uma cortina que nem sei se um dia foi lavada. Eu não via a hora do dia clarear para eu ir embora. Não esperava um hotel 4 estrelas, imaginei que seria algo simples pelo preço, mas limpeza é o mínimo de qualidade que um estabelecimento pode oferecer!
Stayed 1 night in Nov 2019

6/10 Okay

Joanna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Too old. Not well maintained.
Too old. Not well maintained. No elevator. Too much stairs. Looks like a labyrinth.

4/10 Poor

ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Humilhação
Quarto sujo com teias de aranha, sem frigobar no quarto, porta . Banheiro sem trinco, Sujeira generaliza no quarto. Muito Ruim.
Stayed 2 nights in Dec 2024

6/10 Okay

Hosana

Travelled with family
Disliked: Room comfort
Média
Razoável, custo beneficio atende, blz e conforto deixa a desejar
Stayed 1 night in Dec 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatful ancient city 🏙️
Stayed 1 night in Dec 2024

6/10 Okay

Marley

Liked: Cleanliness, staff & service
bom custo benefício.
Razoavel, tem muito a melhorar nas instalações, pinturas claras, janelas e ventilações, ar condicionados. Camas boas e higiênicas, chuveiro com serpentina excelente. Banheiros pequenos e sistemas de ralos e descargas péssimos
Stayed 2 nights in Dec 2024

4/10 Poor

MARCO

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Mônica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Não se hospede.
O hotel está muito mal preservado. Quarto estava sujo, cama desconfortável. Para se ter ideia, a saboneteira no box estava imunda com restos de sabonete e pelos. O chão do quarto deixou as solas dos pés sujos. Não há preocupação e cuidado com o hotel. A única vantagem é a ótima localização.
Stayed 3 nights in Dec 2024

8/10 Good

Fábio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preço justo
Excelente custo beneficio
Stayed 1 night in Nov 2024

6/10 Okay

ellen

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Rodrigo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Local precisa de uma reforma verdadeira
O atendimento e bem cordial, o rapaz dá recpção foi maravilhoso! Mas infelizmente o hotel deixa a desejar, se for procurar um local só para dormir, tudo bem, mas não inclua ele no seu roteiro de férias, as camas eram velhas, o chuveiro da choque, cheiro do quarto 107 e bem ruim, no geral o hotel precisa mudar essas coisas, os banheiros estão horriveis, a foto realmente nos enganou. Pelo preço ok, foi 5 pessoas no valor de 250 com café, então ficou barato, mas realmente precisa melhorar, para trazer mais conforto. toalhas estavam limpas, atendimento como eu disse exelente, mas infelizmente local esta a desejar
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento satisfatório
Stayed 2 nights in Nov 2024

6/10 Okay

Gabriel

Liked: Staff & service
Disliked: Cleanliness
As toalhas não estavam ok, mas a localização é boa e preço ok
Stayed 1 night in Nov 2024

6/10 Okay

Tania

Disliked: Cleanliness, property conditions & facilities, room comfort
Acomodação barata, mas desagradável.
A diária é Barata, então não se pode esperar muito. Contudo, não havia toalhas de banho e nem papel higiênico no quarto. Tive que descer até a recepção para pedir. A pia do banheiro estava entupida e cheia de lodo.
Stayed 1 night in Nov 2024

4/10 Poor

Vinícius

Disliked: Cleanliness, property conditions & facilities
Péssimo! Não recomendo.
As fotos não condizem com a realidade, até porque os quatros lembram quartos de motel. Hotel precisando de reforma e, principalmente, de roupas de cama e de banho novas. A toalha parecia um pano de chão. Tivemos que subir infinitos lances de escada com degraus molhados da chuva por goteiras em todo o estabelecimento. As tomadas todas queimadas, o ventilador não funcionava, tinha uma asa de inseto na cama e por ai vai. O café da manhã razoável. somente sentimos faltam opçoes de frutas e os bolos estavam queimados. Chegamos ao hotel e tinham vagas disponíveis, mas quando paramos fomos impedidos de parar poruqe segundo a recepcionista o uso do estacionamento interno era por ordem de chegada, sendo que quando chegamos itnha vaga e a pessoa que estava nessa vaga tinha saido. Não lembro de ter ido em um hotel tão ruim. Ressalva do atedimento que recebemos da faxineira dos quartos que foi muito simpática e educada conosco.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O quarto não pareceria com a fotos, escuro, antigo. A janela dava pra uma parede e bem escondida. Muito antigo e estranho de ficar.
Stayed 3 nights in Nov 2024

6/10 Okay

Carlos Alberto Azevedo

Liked: Cleanliness, staff & service
Dentro do q esperávamos !! Custo X beneficio
Stayed 1 night in Nov 2024

2/10 Terrible

Janaina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Liomar

Disliked: Cleanliness, property conditions & facilities, room comfort
Toalhas e roupas de cama lavadas, porém com péssima aparência, visivelmente encardidas. Frigobar no chão, aparelho de telefone em cima do armário. Acho que alguns ajustes básicos na limpeza e higiene poderia valer o custo benefício. Outro item que merece atenção é a oferta falsa de estacionamento, quando cheguei fui impedido de estacionar nas 4 vagas existentes e ofertadas pelo estabelecimento, consegui estacionar na rua.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Bom atendimento
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito. Achei o Hotel bem pitoresco, parece que é da época do Império. A funcionária do café da manhã muito Educada bem como os/a recpcionistas. Estacionamento bom. Com certeza retornarei.
Stayed 1 night in Oct 2024