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W Philadelphia

5.0 star property
Luxury Philadelphia hotel in Center City with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Philadelphia

Premium bedding, pillow-top beds, minibar, in-room safe
Exterior
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Terrace/patio
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Air conditioning
  • Spa
  • Housekeeping
The price is NZ$436
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
1439 CHESTNUT ST, Philadelphia, PA, 19102
  • City Hall
    4 min walk
  • Love Park
    4 min walk
  • Kimmel Center for the Performing Arts
    7 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View, Corner (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View, Corner (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View | Living room

Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow-top bed
Blackout curtains
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow-top bed
Blackout curtains
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, View

65-inch Smart TV with digital channels, TV, Netflix

Studio, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, View

Suite, 1 Bedroom, Balcony, View

Suite, 1 Bedroom, Balcony, View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow-top bed
  • 139 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Studio, 1 King Bed, View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sofitel Philadelphia at Rittenhouse Square

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1527)
The price is NZ$422
for 1 room
includes taxes & fees
3 Jan - 4 Jan
Sofitel Philadelphia at Rittenhouse Square

About the area

Philadelphia

A luxury stay in the heart of Philadelphia awaits you at W Philadelphia. Within just a 10-minute stroll, you'll find Kimmel Center for the Performing Arts and Rittenhouse Square. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at AWAY can include massages, detox wraps and body wraps along with aromatherapy and mani/pedis. The restaurant, Dolce Italian, serves Italian cuisine and is open for breakfast, lunch and dinner. The Living Room is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas and pool loungers. Business travelers can take advantage of 36 meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Center City hotel include Reading Terminal Market and Pennsylvania Convention Center.

What's nearby

  • Kimmel Center for the Performing Arts - 7 min walk
  • Rittenhouse Square - 8 min walk
  • Reading Terminal Market - 9 min walk
  • Pennsylvania Convention Center - 9 min walk
  • Philadelphia Museum of Art - 3 min drive

Getting around

  • 15th St. Tram Stop - 3 min walk
  • Philadelphia University City Station - 4 min drive
  • Philadelphia International Airport (PHL) - 19 min drive

Restaurants

  • ‪Amma's South Indian Cuisine - ‬2 min walk
  • ‪La Colombe - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬1 min walk
  • ‪The Capital Grille - ‬2 min walk

About this property

W Philadelphia

Luxury Philadelphia hotel in Center City with a full-service spa
W Philadelphia offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 36 meeting rooms, and coworking spaces. Spa services, a terrace, and multilingual staff are also featured at the luxury W Philadelphia. For a fee, parking is available.

This 5-star Philadelphia hotel is smoke free.

  • 295 guestrooms or units
  • 2 bars or lounges
  • Built in 2021
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
W Philadelphia offers 295 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 65-inch Smart televisions come with digital channels and Netflix. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This Philadelphia hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

AWAY has 5 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 60 per day)
  • Secured, covered valet parking on site (USD 60 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 35 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Dolce Italian
  • The Living Room
  • WET Deck Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 36 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 35 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Covered self-parking fee: USD 60 per day
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 645470

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Philadelphia Hotel
W Hotel Philadelphia
W Philadelphia Philadelphia
W Philadelphia Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at W Philadelphia?

W Philadelphia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Philadelphia?

As of 20 Dec 2024, prices found for a 1-night stay for 2 adults at W Philadelphia on 5 Jan 2025 start from NZ$436.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Philadelphia?

Yep, W Philadelphia has a secured covered self car park for USD 60 per day.

Is there a spa on site at W Philadelphia?

Yep, AWAY is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does W Philadelphia have a pool?

W Philadelphia has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at W Philadelphia?

W Philadelphia features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes W Philadelphia a romantic place to stay?

Al fresco dining and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at W Philadelphia.

Is W Philadelphia family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that W Philadelphia is a hit with families.

Does W Philadelphia serve breakfast?

Yep, cooked-to-order breakfast is served weekdays from 7:00 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at W Philadelphia?

No, W Philadelphia does not offer an airport shuttle service.

Is there a bar or restaurant at W Philadelphia?

Yep, they've got a poolside bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at W Philadelphia?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at W Philadelphia?

Furry friends are welcome at W Philadelphia, with food and water bowls on offer.

W Philadelphia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 771 reviews" "
Rating 8 - Good. 106 out of 771 reviews" "
Rating 6 - Okay. 74 out of 771 reviews" "
Rating 4 - Poor. 43 out of 771 reviews" "
Rating 2 - Terrible. 54 out of 771 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Staff & service, room comfort
Great service
First room wasn’t clean, but they addressed it asap.
Stayed 4 nights in Jul 2024

10/10 Excellent

Azeem

Stayed 2 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was great. Room was really cool. Worth the extra money.
Stayed 2 nights in Sep 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great except the refrigerator was not usable due to all the for purchase items in it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kaihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My gf and I thoroughly enjoyed our night, and of course very much appreciated accommodating the special request.
Stayed 1 night in Sep 2024

10/10 Excellent

DI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Liked: Staff & service, property conditions & facilities
Do not valet park!!!
Nice. Hotel— awful valet!! 60$ overnight- took over 40 minutes to get our car!!! Missed flight- just awful!!
Stayed 1 night in Aug 2024

10/10 Excellent

christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel ! Will be staying again
Stayed 1 night in Sep 2024

8/10 Good

Eilidh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had an amazing view, hadn’t quite expected it to be so good! Room was however quite dark, but it was in keeping with the tone of the hotel decor. Staff all very friendly. No showers to use for the pool on day of check out which was a shame as it meant we didn’t use the pool on our last day as didn’t want to fly without getting freshened up (there was 1 shower but it was outside beside pool so didn’t feel appropriate to use for a proper shower!) Great location and I would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Erin

Travelled with family
Very dated hotel
Stayed 1 night in Aug 2024

8/10 Good

Si Hui

Fancy hotel that is comfortable, but is missing out on bare necessities like free wifi and ESPN subscription.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Staff & service, property conditions & facilities
A few Unidentifiable objects on bathroom wall Gross!
Stayed 2 nights in Aug 2024

8/10 Good

bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
We had to wait for our room when we came close to 5pm. Valet parking was chaos. Room was okay, nothing special.
Stayed 1 night in Aug 2024

8/10 Good

Edgar, East Meadow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful sight from hotel , I was in for 44. Beautiful room and comfortable bed. The hotel is beautiful. Got to the hotel at 4pm and my check in was long and I got my room after 6pm, it wasn’t ready, had to wait a long time. Although, I did receive a $100 credit for their restaurant upon checking out. The pool area was beautiful but I didn’t get in the pool because the water was visibly dirty.
Stayed 1 night in Aug 2024

10/10 Excellent

Rishaad

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the W Philadelphia was one of the best experiences I’ve had staying at a hotel. The W hotel was by far the best hotel I’ve stayed at. The design, the decor, the staff, the rooms all the amenities that comes with staying at the hotel. I can’t wait to stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Roxanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great customer service
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well appointed room with a wonderful view. Unfortunately, it was not ready at check in time. They did provide a food and beverage credit, and I know housekeeping staffing is challenging, but I did not see urgency from the front desk. I was not alone in my assessment from speaking to other exasperated new guests. And personally, I'd rather be given a candid answer and told it would be an hour and a half wait as opposed to being told 10 minutes and then shuffled off to the bar. All that said, again, my room was wonderful, and it's a great property in a bustling location with stylish amenities.
Stayed 1 night in Aug 2024

6/10 Okay

Mario

Travelled with partner
Liked: Staff & service
Hotel is beautiful - staff is very friendly Walls are v thin so you hear everything, floor to ceiling windows made some creaking noises, room service was okay - they forgot something each time - valet was an hour wait even though they said 15 minutes - shower walls needed to be wiped down thoroughly
Stayed 1 night in Aug 2024