Okay Boutique Hotel (Phnom Penh, KHM): Reviews & Deals

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Hotel with a full-service spa, steps from Royal Palace

Where to?

Dates

April 2025

May 2025

Minibar, in-room safe, individually decorated, individually furnished

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Parking available
Pool
Breakfast available
Spa
Room service

Explore the area

House # 174, street 19Z, Sangkat Chey Chumnas, Khan Daun Pen, Phnom Penh, 12206

Royal Palace
‪2 min walk‬
Central Market
‪14 min walk‬
NagaWorld Casino
‪2 min drive‬
Phnom Penh (PNH-Phnom Penh Intl.)
‪31 min drive‬

Room options

Okay Suite

Highlights

Balcony

Garden

Individually furnished

Individually decorated

Air conditioning

Blackout curtains

Separate bedroom

40 sq m
River view
Sleeps 2
1 King Bed

Premier Twin Room

Highlights

Balcony

Garden

Individually furnished

Individually decorated

Air conditioning

Blackout curtains

Deep-soaking bath

38 sq m
City view
Sleeps 3
1 Queen Bed OR 1 Single Bed

Premier Double Room

Highlights

Balcony

Garden

Individually furnished

Individually decorated

Air conditioning

Blackout curtains

Separate bedroom

34 sq m
City view
Sleeps 2
1 Double Bed

Family Deluxe with 4-Adult Beds

Highlights

Balcony

Garden

Individually furnished

Individually decorated

Air conditioning

Blackout curtains

4 bedrooms

40 sq m
City view
Sleeps 4
4 Single Beds

Superior Twin Room

Highlights

Balcony

Garden

Individually furnished

Individually decorated

Air conditioning

Blackout curtains

2 bedrooms

29.9 sq m
City view
Sleeps 2
2 Single Beds

Superior Double Room

Highlights

Balcony

Garden

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Blackout curtains

30.0 sq m
City view
Sleeps 2
1 Double Bed

Superior Triple Room

Highlights

Balcony

Garden

Individually furnished

Individually decorated

Air conditioning

Blackout curtains

3 bedrooms

36 sq m
City view
Sleeps 3
3 Large Single Beds

About the area

Phnom Penh

Okay Boutique Hotel puts you in the heart of Phnom Penh, steps from Royal Palace and within a 10-minute stroll of Riverside. Highlights at this hotel include 2 poolside bars, a full-service spa and a restaurant. .A day of pampering at Okay Spa can include Thai massages and body scrubs. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of airport pick-up service. .Within a 30-minute walk of this 4-property class Phnom Penh City Centre hotel, attractions include Central Market and NagaWorld Casino.

What's nearby

Royal Palace - 2 min walk - 0.2 km
National Museum of Cambodia - 5 min walk - 0.5 km
Central Market - 14 min walk - 1.2 km
Phnom Penh Night Market - 17 min walk - 1.5 km
NagaWorld Casino - 2 min drive - 2.4 km

Getting around

Phnom Penh Railway Station - 8 min drive
Phnom Penh (PNH-Phnom Penh Intl.) - 31 min drive

Restaurants

‪The Happy Damrei Board Game Cafe - ‬5 min walk
‪Sony Side Up Guesthouse & Restaurant - ‬4 min walk
‪Le Deli Bistro Gourmet - ‬5 min walk
‪Cocina Cartel - ‬3 min walk
‪La Dolce Vita - ‬5 min walk

About this property

Okay Boutique Hotel

Hotel with a full-service spa, steps from Royal Palace

Okay Boutique Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly Okay Boutique Hotel. You'll have access to the health club at a partner property. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Phnom Penh hotel is smoke free.

1 building

93 guestrooms or units

15 levels

2 bars by the pool

Conference rooms

Built in 2012

Supervised kid's activities

Terrace on the roof

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Pool or billiards table

Corner/local shop

Garden

BBQ grill(s)

Gift shop

Newspapers in lobby (free)

Fireplace in lobby

Television in lobby

On-site shopping

Lift

No smoking on site

Fridge in a common area

Water dispenser

Locker space

Bar or lounge

Dining venue

Okay Boutique Hotel offers 93 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Okay Spa. Services include Thai massages, facials, body scrubs and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Khmer

Similar properties

Pool
Spa
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour airport pick-up shuttle on request for a surcharge
Parking on site (USD 5 per day)

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 5 for children
2 poolside bars
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Things to do

Billiards/pool table
Children's pool
Full-service spa
Outdoor pool
Shopping
TV in common areas

Family friendly

Children's pool
Grocery/convenience store
Laundry facilities
Outdoor pool
Supervised activities for children

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Shared refrigerator
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

24-hour business centre
Computer station
Meeting rooms

Outdoors

Barbecue grill
Garden
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Body scrubs
Facials
In-room massages
Spa open daily
Thai massages

Accessibility

Lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

36-inch TV with premium cable channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar

Air conditioning
Desk
Free local calls
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in fee: USD 10

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 8 for adults and from USD 5 for children
Airport shuttle fee: USD 14 per vehicle
Self-parking fee: USD 5 per day
Early check-in fee: USD 10 (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Okay Boutique Hotel Phnom Penh

Okay Boutique Hotel

Okay Boutique Phnom Penh

Okay Boutique

Okay Boutique Hotel Hotel

Okay Boutique Hotel Phnom Penh

Okay Boutique Hotel Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Okay Boutique Hotel?

Okay Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Okay Boutique Hotel?

Yep, Okay Boutique Hotel has a self car park for USD 5 per day.

Is there a spa on site at Okay Boutique Hotel?

Yep, Okay Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Okay Boutique Hotel have a pool?

Okay Boutique Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Okay Boutique Hotel?

Okay Boutique Hotel features 2 poolside bars, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs and private yards.

What makes Okay Boutique Hotel a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Okay Boutique Hotel.

Are there hot tubs in the rooms at Okay Boutique Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Okay Boutique Hotel serve breakfast?

Sure does, buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Okay Boutique Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Okay Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Okay Boutique Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Okay Boutique Hotel?

No, pets are not allowed.

Okay Boutique Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Roger

31 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Great hotel. Had the unfortunate incident where hotel staff allowed a group of young men to play their boom box at the pool and later at the pool side restaurant. Very unfortunate as it put a damper on an otherwise wonderful time. Shame on you management!

Stayed 3 nights in Jan 2024

8/10 Good

Michael O

15 Jan 2024

The only negative were slow elevators. The roof top restaurant and pool were superb.

Stayed 4 nights in Jan 2024

6/10 Okay

Hironori

Travelled with family

3 Jan 2024

Stayed 2 nights in Dec 2023

4/10 Poor

Mark

Travelled with group

21 Nov 2023

Disliked: Property conditions & facilities

A fire risk hotel.

This hotel may look lovely, Now just think if there was a fire. No fire alarm system in this hotel, So no smoke detectors anywhere in this hotel, No fire sprinkler system anywhere in this hotel. No red break glass to raise the alarm of a fire in this hotel. No thing was a single fire extinguisher on each level of this 14 floor building. Room, lobby and hallways are full of wood and clutter. Now, Just think before booking. If, god forbid, there was a fire how would you escape? With no audible fire alarm system and the hotel is narrow and tall. Not even a fire escape plan in any room. This dated hotel is in despirate need of a safety review and is not in good condition anymore. Just look at any photos of this place. Nothing to protect life in the event of a fire. People will give this place 8/10 or 10/10 but they have not taken the safety into account. If you have no problem staying in accommodation without fire safety, then go ahead and book. And download the pass app for cheaper taxis. Breakfast is very poor as its all mix and match. Better off eating out. Ive stayed in some real bad places and never left a review but this place is the worst so far.

Stayed 3 nights in Nov 2023

8/10 Good

Karen, Fair Oaks

Business traveller

1 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve stayed here for years but this is my first trip back since Covid. The place is the same but the neighborhood has changed a bit.

Stayed 1 night in Oct 2023

8/10 Good

Leo

26 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2023

4/10 Poor

Phrixos

24 Oct 2023

Stayed 1 night in Oct 2023

10/10 Excellent

Patrice

15 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phnom Pehn stay.

Very comfortable double room with small balcony. Beautiful foyer, with very ornate furnishings. Staff very welcoming. Great location, across road from school, close to many food outlets, bars & shops. All around very nice, no complaints.

Stayed 2 nights in Jul 2023

8/10 Good

Andrew

17 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday. In Cambodia

Hotel was in a good location. Nice clean rooms. Tho only problem I had was that there was no hot water they moved me from my first room to another room on a different. Floor but it was still the same no hot water. Was told to leave it running for 10 minuets. But it was to no avail. But apart from that it’s a great hotel. Would stay there again.

Stayed 14 nights in Jun 2023

10/10 Excellent

Dany

Travelled with partner

15 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This place was beautiful and right in the heart of the city.

Stayed 1 night in May 2023

2/10 Terrible

Samantha

1 Apr 2023

Disliked: Staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

Hotel was average for the price, nice pool and views but could have been cleaner and I was prepared to give a half decent review. However, the issue came when money was stolen from our room. The attitude of the staff was disgusting, suggesting we had spent the money ourselves, and refusing to call the police because they "didn't know the number". We were allowed to see security footage... At approximately 5 times real time, this would have taken hours. It felt like the staff were laughing at us rather than showing any sympathy and I felt totally unsafe that the room could be accessed like that as I was travelling alone for the start of my stay. All staff we spoke too kept repeating the line "this has never happened before" which makes me in pretty sure that is not the case.

Stayed 4 nights in Mar 2023

8/10 Good

Ayra

Travelled with family and small children

19 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great location as it is close to the riverside and palace. Kind and helpful staff. Breakfast buffet had many options and our kids loved it. Reasonably priced. Unfortunately the pool caused most of us to get very itchy. We would stay there again if we don’t plan on swimming.

Stayed 2 nights in Mar 2023

8/10 Good

Debra

4 Apr 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with nice rooms. The woodwork everywhere in the hotel is amazing. Ask for a room on the 6th floor or higher for better light. My only complaint was the air condition blew cold air directly on the beds instead of an indirect flow.

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner

7 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the traditional woodwork everywhere. The rooftaop bar and pool were lovely. The breakfast area above the pool was beautiful.

Stayed 3 nights in Mar 2020

8/10 Good

Bernard

4 Mar 2020

Liked: Room comfort

Disliked: Staff & service

Water pressure on the high floor is low, breakfast is a bit too oily for me personally. Otherwise the place is good for its value.

Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner

1 Mar 2020

Liked: Staff & service

Okay hotel is an older hotel that features Khmer woodwork and carvings throughout. Our 1st room was spacious with a great view of the Palace. Unfortunately, we were woken up at 1:00 AM by a loud screeching noise from the wall mounted air conditioner and a large pool of water on the floor underneath it. Staff promptly changed our room to a comparable room. Pool is small and loungers get occupied quickly. Temperature is great! Towels at the pool and rooms are thin and have seen better days. When they say slippers, they mean rubber flip flops, not house slippers. Breakfast is okay. Coffee could be better. Best thing is the staff and the central location close to all the tourist sites.

Stayed 3 nights in Feb 2020

8/10 Good

Dawn

25 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a respite from the city

Staying at the hotel is like living in a jewellery box, all the ornate gleaming wood and old world charm. The rooftop pool is a wonderful respite from the business of the city but it is difficult to get a space. Some reception staff were quite brusque at times and there seemed to be a sense of inflexibility and that they didn’t enjoy their job. Apart from that, the hotel was lovely.

Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family

18 Feb 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Sewer smell in bathroom, yucky towels were like rags, sink backed up every time we used it, and no response to our request to fix it. Bathroom was untidy. Garbage in street across from hotel was piled up and picked through and left an awful smell. We saw several other hotels in area that were much nicer. Expedia - how could you have a 4-star rating ?

Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller

16 Feb 2020

Disliked: Cleanliness, staff & service

The location is probably the best thing about this place. Everything else was a huge disappointment for me. First of all, my questions in e-mails were never answered prior to my arrival. I arrived at 9pm to check-in, tired after a long day and I was told that I had to wait 15 min because my room wasn't ready. At 9pm!! I said this is unacceptable as checking in opens at 2pm. I got some lame excuse but I insisted that I needed my room. The lady said OK, I could go soon. As I finally entered the room, a handful of mosquitoes surrounded me and got 5 bits in about 3 minutes. I went down to reception to complain. Instead of offering a different room, maintenance arrived with a Raid! spray and sprayed my room full so I had to leave for a while. When I finally got into bed, I noticed that one of the pillows had patches on. I checked the others that had short, black hair on them. I was shocked but too tired to go down again to complain. Let's not forget that it's coronavirus period and it's highly likely that I was given a bed with dirty bedsheet!!! I just threw all the pillows on the floor, got my towel under my head and had a broken night's sleep. I complained in the morning and instead of an explanation, they thanked me for my concerns. The mosquitoes stayed for the whole time, bothering and biting me while trying to sleep. Adding to that, the reception had zero control over noisy, drunk guests returning in the middle of the night that kept me awake between 1-2am.Not recommended.

Stayed 3 nights in Feb 2020

8/10 Good

PF, Kobe, Japan

Business traveller, Travelled with group

15 Feb 2020

Liked: Cleanliness, staff & service, amenities

Everything was great except the air conditioner in my room wasn’t good and really noisy.

Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller

14 Feb 2020

Liked: Cleanliness, amenities, property conditions & facilities

Food is good especially the banana bread. However, breakfast was always served late. Breakfast starts at 6:30 am but when I went there at 6:30, no food ready ...they were just starting putting the food and sweeping the floor and arranging the tables. If it is 6:30, food must be ready because other customers go out early. The personnel should at least give a SMILE to the customers. They were too serious.

Stayed 4 nights in Feb 2020

10/10 Excellent

Kirsten

12 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Location and quite , close to the Palace, Roof Pool / bar very nice, good view. Our room: plenty of Space. I would stay there next time too.

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

12 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast is wonderful with a view of the Royal Palace. Always use Grab or PassApp don’t use the TukTuks in front of the hotel. They charge twice or three times the price.

Stayed 5 nights in Feb 2020

10/10 Excellent

Zarak

10 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zarak

Staffs are very friendly. Breakfast was amazing.

Stayed 6 nights in Feb 2020

8/10 Good

Pawel

Travelled with family

1 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The surrounding is a bit dirty on the streets but close to Palace

Stayed 2 nights in Jan 2020

Okay Boutique Hotel

Photo gallery for Okay Boutique Hotel

Reviews

Popular amenities

Explore the area

Room options

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Okay Suite

Highlights

View all photos for Premier Twin Room

Premier Twin Room

Highlights

View all photos for Premier Double Room

Premier Double Room

Highlights

View all photos for Family Deluxe with 4-Adult Beds

Family Deluxe with 4-Adult Beds

Highlights

View all photos for Superior Twin Room

Superior Twin Room

Highlights

View all photos for Superior Double Room

Superior Double Room

Highlights

View all photos for Superior Triple Room

Superior Triple Room

Highlights

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HM Grand Central Hotel

About the area

Phnom Penh

What's nearby

Getting around

Restaurants

About this property

Okay Boutique Hotel

Languages

Similar properties

Frangipani Royal Palace Hotel

Frangipani Royal Palace Hotel

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Okay Boutique Hotel Reviews

Reviews

Very good

8.6/10

8.6/10

7.6/10

8.4/10