Ratings based on 616 Verified Reviews

Real reviews from guests who’ve stayed
4.6 out of 5
88% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 2 Oct. 2024 on Hotels
Tout était excellent !
Comment from Hotel Management
3 Oct. 2024 by Sincerely, Tongsin Mao Duty Manager., Hotel Management
Thank you very much for choosing your stay at Plantation Urban Resort & Spa and taking the time to give us this review. It is with pleasure to know that you had a pleasant stay with us and that's our facilities were exceeded your expectations. We are looking forward to welcoming you in the near future.
5 out of 5
by A verified traveller

Paradise in the city

Posted 1 Oct. 2024 on Hotels
The staff is so beautiful! The hotel is one of our favorites.
Comment from Hotel Management
1 Oct. 2024 by Borey Chan Assistant Manager, Hotel Management
Dear Carrolyn,Thank you for your wonderful review for Plantation - urban resort & spa. We are happy to learn that our boutique resort exceeded your expectations. We hope to welcome you back in the future! Sincerely,
4 out of 5
by A verified traveller

Posted 30 Sep. 2024 on Expedia
Very well located. Just 500 mtrs away from the Royal Palace and the river. Walkable and you can find a lot of eateries in this area including Indian restaurants. The staff is quite courteous and well behaved. Breakfast is a bit dis appointment for a Vegetarian like me. Suggest to increase Veg items in the Break fast. Overall, recommended for a comfortable stay.
Comment from Hotel Management
1 Oct. 2024 by Borey Chan Assistant Manager, Hotel Management
Dear Dharmendra,Thank you for your feedback! We're glad to hear you enjoyed our location and found our staff courteous. We apologize for the limited vegetarian options at breakfast and will consider increasing the variety. We appreciate your suggestions and look forward to welcoming you back soon. Best regards,
5 out of 5
by A verified traveller

Posted 29 Sep. 2024 on Expedia
Really clean, friendly staff
Comment from Hotel Management
1 Oct. 2024 by Borey Chan Assistant Manager, Hotel Management
Dear Rylan,Thank you for sharing your positive feedback about your stay with us! We're glad to hear that you found our resort to be clean and that our staff were friendly. We strive to provide a comfortable and welcoming environment for all our guests, and it's great to know that we were able to meet your expectations. We hope to have the opportunity to welcome you back again soon! Best regards,
5 out of 5
by A verified traveller

Posted 21 Sep. 2024 on Expedia
This hotel was gorgeous! It’s an old French building that has been modernised, so it has great vibes. The pool, breakfast, food options are good. Breakfast had a lot of variety. The concierge were always really helpful. It’s walking to distant to many sights in Phnom Penh
Comment from Hotel Management
22 Sep. 2024 by Borey Chan Assistant Manager, Hotel Management
Dear Tanveer,Thank you for sharing your feedback after your recent stay at Plantation - urban resort & spa. We're happy to know that we were able to exceed your expectations. We look forward to seeing you again soon. Sincerely,
5 out of 5
by A verified traveller

Posted 19 Sep. 2024 on Hotels
Comment from Hotel Management
20 Sep. 2024 by Borey Chan Assistant Manager, Hotel Management
Thank you for your rating and for choosing Plantation - urban resort & spa as your stay! Best Regards,
5 out of 5
by A verified traveller from Bayamon

Posted 17 Sep. 2024 on Expedia
Comment from Hotel Management
19 Sep. 2024 by Borey CHAN Assistant Manager, Hotel Management
We appreciate you sharing your rating with us. We hope to welcome you back in the near future! Best regards,
5 out of 5
by A verified traveller

Posted 8 Sep. 2024 on Expedia
Comment from Hotel Management
9 Sep. 2024 by Borey Chan Assistant Manager, Hotel Management
Dear Adam,We appreciate you sharing your rating with us. We hope to welcome you back in the near future! Best regards,
4 out of 5
by A verified traveller

Posted 29 Aug. 2024 on Hotels
When I stayed in your hotel that moment was the rain season in Phnom Penh. Sometimes if has heavy rain that was very inconvenient went to main building from my room as some areas were the open area. I think hotel must make improve of the facilities. I liked the dinner in hotel restaurant as very delicious but price was quite expensive.
Comment from Hotel Management
30 Aug. 2024 by Borey Chan Assistant Manager, Hotel Management
Thank you for sharing your thoughts. We're glad you liked the food at our restaurant! We're sorry about the trouble with the rain during your stay. We'll think about making our facilities better so our guests have a smoother time. We'll keep your feedback in mind as we try to give our guests the best stay possible. Thanks again for sharing your honest thoughts!Best regards,
5 out of 5
by A verified traveller

Posted 19 Aug. 2024 on Expedia
Plantation Urban Resort and Spa is an oasis inside of a very very busy city!! The entire resort is clean and quiet. The food was delicious. The pool and spa were heavenly after spending an entire day out and about in the heat and humidity. Specifically, it is the staff that made my stay more memorable. The staff treated everyone with kindness, respect and attentive!! If I should ever have another chance to come back to Phnom Penh, I will definitely be returning to Plantation Urban Resort and Spa. I felt very at home!! Thank you Plantation Urban Resort and Spa for a very special and incredible stay!!
Comment from Hotel Management
20 Aug. 2024 by Borey Chan Assistant Manager, Hotel Management
Dear Margaret,Thank you for your wonderful review of Plantation Urban Resort and Spa! We're thrilled to hear that you found our resort to be an oasis in the city, and that our staff made a lasting impression on you.We're proud of our clean and quiet environment, and glad that our food met your expectations. We'll be sure to pass along your kind words to our team, and we look forward to welcoming you back again in the future.Best regards,