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Poulo Wai Hotel and Apartment

4.0 star property
Hotel with 4 restaurants, a quick walk to Central Market
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Poulo Wai Hotel and Apartment

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Rooftop terrace
Front of property
Rooftop terrace
Rooftop terrace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Central Market
    7 min walk
  • Royal Palace
    10 min walk
  • National Museum of Cambodia
    12 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    28 min drive

Room options

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Washing machine
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark King Bed

Landmark King Bed

Landmark King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive

One Bedroom Executive

One Bedroom Executive

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

Studio Executive

Studio Executive

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Washing machine
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Landmark King Bed with Balcony

Landmark King Bed with Balcony

Landmark King Bed with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark Twin Bed

Landmark Twin Bed

Landmark Twin Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

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About the area

Phnom Penh

Poulo Wai Hotel and Apartment puts you in the heart of Phnom Penh, within just a 10-minute stroll of Central Market and Royal Palace. Highlights at this hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Airavata Spa can include massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Poulo Wai Restaurant, is open for breakfast, lunch and dinner. White Lounge Restaurant & is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 1464 square feet (136 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of airport pick-up service. .Sights within a 20-minute walk of this 4-property class Phnom Penh City Centre hotel include Riverside and Independence Monument.

What's nearby

  • Central Market - 7 min walk
  • Royal Palace - 10 min walk
  • Wat Phnom - 2 min drive
  • Phnom Penh Night Market - 2 min drive
  • Tuol Sleng Genocide Museum - 4 min drive

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.) - 28 min drive

Restaurants

  • ‪Kravanh - ‬1 min walk
  • ‪Le Deli Bistro Gourmet - ‬4 min walk
  • ‪Lucky Seven - ‬4 min walk
  • ‪D'Wau Restaurant - ‬4 min walk
  • ‪D'wau Restaurant @ New York hotel - ‬4 min walk

About this property

Poulo Wai Hotel and Apartment

Hotel with 4 restaurants, a quick walk to Central Market
Poulo Wai Hotel and Apartment offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 1464 square feet (136 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly Poulo Wai Hotel and Apartment. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

  • 196 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 1464 sq ft of conference space
  • 136 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and a safe. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Khmer, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Café
  • Poulo Wai Restaurant
  • White Lounge Restaurant &

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,464 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Poulo Wai Hotel and Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Poulo Wai Hotel and Apartment?

Poulo Wai Hotel and Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Poulo Wai Hotel and Apartment?

Yep, Poulo Wai Hotel and Apartment has a free self car park. Onsite parking is limited.

Is there a spa on site at Poulo Wai Hotel and Apartment?

Yep, Airavata Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like body treatments.

Does Poulo Wai Hotel and Apartment have a pool?

Poulo Wai Hotel and Apartment has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Poulo Wai Hotel and Apartment?

Poulo Wai Hotel and Apartment features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes Poulo Wai Hotel and Apartment a romantic place to stay?

1 hot tub and al fresco dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Poulo Wai Hotel and Apartment.

Is Poulo Wai Hotel and Apartment family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as musical instruments in the guestrooms, it's no surprise that Poulo Wai Hotel and Apartment is a hit with families.

Does Poulo Wai Hotel and Apartment serve breakfast?

You bet, our travelers are hooked on the buffet brekkie here! Offered daily between 6:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Poulo Wai Hotel and Apartment?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Poulo Wai Hotel and Apartment?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Poulo Wai Hotel and Apartment?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Poulo Wai Hotel and Apartment?

No, pets and service animals are not allowed.

Poulo Wai Hotel and Apartment Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 124 reviews" "
Rating 8 - Good. 32 out of 124 reviews" "
Rating 6 - Okay. 7 out of 124 reviews" "
Rating 4 - Poor. 2 out of 124 reviews" "
Rating 2 - Terrible. 3 out of 124 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TAY SHAN

Stayed 4 nights in Sep 2024

2/10 Terrible

christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

JOHN-ANDREW, Plumas Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

MASAHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
これまでプノンペンとシェムリアップの色々なホテルに滞在してきましたが、全てにおいて断トツNo.1でした！ まず、スタッフ全員がとても親切・丁寧で、とても感動しました。また、スパが50%オフということでアロマオイルコースを利用しましたが、技術がとても素晴らしく、プノンペンに訪れる際はまた利用したいと思いました。 また、ホテルの周辺は深夜になっても営業しているレストランが多く、たまたま入ったレストランはリーズナブルでどのメニューも美味しく、滞在中何度も通いました。
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
empathy, thought and training required.
I have stayed several times at this hotel as it is convenient for the area, facilities are ok but hospitality staff and training need to be improved starting with the management / admin staff that use the breakfast area every morning without any acknowledgement of the paying guests supplementing their salary - a simple smile and hello goes a long way! It is unlikely I will be staying again due to an incident where I was sick (food poisoning) on day of checking out, while checking out and waiting for taxi, I asked for a bottled water, which resulted in reception manager giving a bunch of excuses. I walked away, there will be no future business from me or my clients!! Phnom Penh now has so many choices.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Cannot fault. Staff were excellent. Room was clean and comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jutta

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was super friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness
Stayed 5 nights in Jul 2024

8/10 Good

Taihei

Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place with a lot of rules
Lovely hotel, friendly staff, but do seem to rigidly follow odd rules. For example , there was almost no one in the hotel in the off season, July, yet when we went to play ping pong by then pool we were promptly informed that there was a limit of 20 mins on the table. We didnt intend to play longer than that but they did seem to have a lot of these mildly annoying rules
Stayed 4 nights in Jul 2024

10/10 Excellent

Shan Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Evgeniy

Stayed 17 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No pick up service though I requested. They are making excuses for this and not trying to find the reasons why there was no service as a result.
Stayed 1 night in Jul 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in
Stayed 25 nights in May 2024

10/10 Excellent

SEONG TAE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Alexander

Stayed 4 nights in Jun 2024

10/10 Excellent

Francisco

Stayed 2 nights in Jun 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and great location. Staff was very friendly
Stayed 5 nights in Jun 2024

6/10 Okay

Shan Yan

Stayed 3 nights in Jun 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so good
warm greetings and nice facility and resonable price, clean room... all are perfects for my business guests
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the facilities lovely and new.
Stayed 3 nights in Jun 2024

10/10 Excellent

Evgeniy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with very friendly, helpful staff. Everything about the hotel was good, including the cleanliness of the rooms, the lobby, the pool, the corridors etc. The street and nearby streets could have been cleaner; we chose to walk to the various sites and to find restaurants, but there were plenty of tuk tuks available if we had chosen to use them. Breakfast was a generous buffet, with Western and Eastern options, but the croissants didn't taste fresh.
Stayed 3 nights in Apr 2024