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Best Western InnSuites Phoenix Hotel & Suites

2.5 star property
Hotel in Phoenix with free breakfast and fitness centre

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Outdoor pool
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
The current price is NZ$185
includes taxes & fees
8 May - 9 May

Explore the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Arizona Biltmore Resort - Links Course
    ‪6 min drive‬
  • Biltmore Fashion Park
    ‪7 min drive‬
  • Arizona Biltmore Country Club
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

At Best Western InnSuites Phoenix Hotel & Suites you'll be 3.3 km (2.1 mi) from Phoenix Mountains Preserve and 4.7 km (2.9 mi) from North Mountain Park. Highlights at this hotel include free self-service breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Free full breakfast is available daily between 6:30 AM and 10:00 AM. .Attractions within a 15-minute drive of this Camelback East hotel include Grand Canyon University and Phoenix Convention Center.

What's nearby

  • Phoenix Mountains Preserve - 6 min drive - 6.0 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 6.2 km
  • Biltmore Fashion Park - 7 min drive - 6.7 km
  • Arizona Biltmore Country Club - 7 min drive - 6.2 km
  • Grand Canyon University - 12 min drive - 11.9 km

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Sky Harbor International Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Aunt Chiladas Squaw Peak - ‬16 min walk
  • ‪Luci's at the Orchard - ‬3 min drive
  • ‪Zoyo Neighborhood Yogurt - ‬3 min drive

About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel in Phoenix with free breakfast and fitness centre
Best Western InnSuites Phoenix Hotel & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and limo/town car service. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at Best Western InnSuites Phoenix Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 120 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Car service
  • Concierge
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Best Western North Phoenix Hotel

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  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,007 reviews
The price is NZ$175
includes taxes & fees
6 May - 7 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

  • Pets: USD 33.77 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

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Frequently asked questions

Is parking available at Best Western InnSuites Phoenix Hotel & Suites?

Yep, Best Western InnSuites Phoenix Hotel & Suites has a free self car park.

How much does it cost to stay at Best Western InnSuites Phoenix Hotel & Suites?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western InnSuites Phoenix Hotel & Suites on 8 May 2025 start from NZ$184.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western InnSuites Phoenix Hotel & Suites have a pool?

Best Western InnSuites Phoenix Hotel & Suites has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Best Western InnSuites Phoenix Hotel & Suites a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western InnSuites Phoenix Hotel & Suites.

Is Best Western InnSuites Phoenix Hotel & Suites family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western InnSuites Phoenix Hotel & Suites is a hit with families.

Does Best Western InnSuites Phoenix Hotel & Suites serve breakfast?

You bet, our visitors are hooked on the free full breakfast here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western InnSuites Phoenix Hotel & Suites?

No, Best Western InnSuites Phoenix Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western InnSuites Phoenix Hotel & Suites?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 462 out of 1010 reviews
Rating 8 - Good. 278 out of 1010 reviews
Rating 6 - Okay. 155 out of 1010 reviews
Rating 4 - Poor. 69 out of 1010 reviews
Rating 2 - Terrible. 46 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

JOHN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Has been better, but could be worse.

Overall cleanliness was good, though when I checked in I found a visible spill on one of the nightstands that had not been cleaned up (I cleaned it up). The biggest problem was in the second night, my sleep was interrupted at 3 a.m. by the smoke alarm chirping (indicating a low battery), and I wasn't able to get back to sleep for a couple of hours. Fortunately I didn't have to be anywhere that morning, so I was able to sleep some more and checked out later than I had originally planned. Other than these problems, my stay was o.k., and I will probably stay there again next time I'm in north central Phoenix. The neighborhood is nice, convenient to where I needed to be, and I haven't had any problems during previous stays there.
Stayed 2 nights in Jan 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Amber

Liked: Staff & service
I had some loud people above me that sucked and the washers and dryers were gross ! Other than that it was ok. The desk clerk was Skiddish and nervous. Whatever!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again!

Great stay. Loved the hotel and room location. Quiet. Great breakfast. Attentive and responsive staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay here. Our room was impeccably clean and the entire staff was the best that we have experienced in a very long time! We will definitely be staying here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable bed
Stayed 1 night in Jan 2025

10/10 Excellent

Luis A

Stayed 1 night in Jan 2025

4/10 Poor

Brad

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Look Elsewhere

Hotel refused to change room to a double beds, even though they had rooms available. Room was rundown. Won't stay here again.
Stayed 3 nights in Jan 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay but room and breakfast a little weird. Phone in room didn't work, hot and cold water reversed on bathroom sink. The first 3 days of breakfast buffet the toaster was moved to 3 different locations which was not a big deal but a little annoying when you're tired first thing in the morning. Otherwise everything was ok.
Stayed 5 nights in Jan 2025

8/10 Good

Herman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value with free, reasonable breakfast buffet
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Clean and comfortable.

Nothing incredible here folks. Clean and comfortable. I would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean. Staff service 5 star.
Stayed 3 nights in Jan 2025

6/10 Okay

Michelle

Liked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

kyle

Stayed 1 night in Jan 2025

8/10 Good

Carole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i didnt like was the bed pillows ..hard as a rock. The room was lovely and very clean. The nite mgr went out of his way to try to find soft pillows. They sincerely need to buy new pillows. The bed was comfy...no complaints but plows so rock hard they hurt both our necks. I will return but next time i will bring pillows.
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. The breakfast was not so good. It is disorganized. The set up is just wrong. There is only one toaster that doest work very well and is not enough to serve all the guests.
Stayed 3 nights in Jan 2025

8/10 Good

John S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good. Breakfast was not very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will visit again

We had a wonderful stay here. The room was very clean and the included breakfast was very good.
Stayed 4 nights in Oct 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service, amenities
Nice
Stayed 1 night in Jan 2025

4/10 Poor

Oleta

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

No shower

Booked a ADA room for 1 night for an NFL playoff game. First of all where our room was located we had to go around the other side of the building to get to a ramp to even get up on the sidewalk. Went to take showers in the morning and was unable to. The lever to pull to have the go to the shower head was broke. When we let the front desk know we were unable to shower the gal said so sorry we will let our maintenance know. Never offered a partial refund or anything. Absolutely ridiculous to spend over $100 and not even able to shower!
Stayed 1 night in Jan 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Great value, wonderful location.
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Nuni

Stayed 4 nights in Dec 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024