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Best Western Plus Surprise-Phoenix NW

3.5 star property
Hotel with free breakfast, near Surprise Stadium
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Surprise-Phoenix NW

Outdoor pool
Lobby
Lobby
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Hot tub
  • Gym
  • Laundry
The price is NZ$241
includes taxes & fees
27 Jan - 28 Jan

Explore the area

Map
13337 W Grand Avenue, Surprise, AZ, 85374
  • Banner Del E Webb Medical Center
    ‪3 min drive‬
  • Surprise Stadium
    ‪5 min drive‬
  • Uptown Alley
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Refrigerator & Microwave

Standard Room, Multiple Beds, Refrigerator & Microwave

Standard Room, Multiple Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Windmill Suites Surprise, Ascend Hotel Collection

Pool
Hot tub
Breakfast included
Pet-friendly
4.3 out of 5, Excellent, (1000)
The price is NZ$291
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Windmill Suites Surprise, Ascend Hotel Collection

About the area

Surprise

Best Western Plus Surprise-Phoenix NW puts you in the centre of Surprise, 3.6 km (2.2 mi) from Surprise Stadium and 12.4 km (7.7 mi) from Arrowhead Towne Center. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. A meeting room and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also RV/bus/truck parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 3.5-property class Surprise hotel include Peoria Sports Complex and Desert Diamond Casino - West Valley.

What's nearby

  • Surprise Stadium - 5 min drive
  • Peoria Sports Complex - 12 min drive
  • Luke Air Force Base - 13 min drive
  • State Farm Stadium - 15 min drive
  • Westgate Entertainment District - 15 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 39 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk

About this property

Best Western Plus Surprise-Phoenix NW

Hotel with free breakfast, near Surprise Stadium
Best Western Plus Surprise-Phoenix NW offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. An area shuttle within 35 mi is available for a fee. The business-friendly Best Western Plus Surprise-Phoenix NW also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3.5-star Surprise hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Best Western Plus Surprise-Phoenix NW offers 86 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower.

This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge) up to 35 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

Is parking available at Best Western Plus Surprise-Phoenix NW?

Yep, Best Western Plus Surprise-Phoenix NW has a free self car park.

How much does it cost to stay at Best Western Plus Surprise-Phoenix NW?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Surprise-Phoenix NW on 27 Jan 2025 start from NZ$241.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Surprise-Phoenix NW have a pool?

Best Western Plus Surprise-Phoenix NW has an outdoor pool.

What makes Best Western Plus Surprise-Phoenix NW a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Surprise-Phoenix NW.

Does Best Western Plus Surprise-Phoenix NW serve breakfast?

You bet, travelers adore the free buffet breakfast here! Offered daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plus Surprise-Phoenix NW?

No, Best Western Plus Surprise-Phoenix NW does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Surprise-Phoenix NW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Best Western Plus Surprise-Phoenix NW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1001 reviews" "
Rating 8 - Good. 299 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mario F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and well maintained hotel. Conveniently located.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Peoria
Front desk was efficient and welcoming. Quiet and restful nights sleep. Hotel has been renovated. Quality job which shows one rooms, halls, and common areas. We will be back.
Stayed 1 night in Oct 2024

8/10 Good

David, Calgary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience Close to eating and shopping facilities and highway connections
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When my son and I walked into the room there was a bug on one of the pillows of the queen size beds. Other than that the breakfast was great, the beds were comfortable, the A/C worked VERY well, and the housekeeping and front desk staff were VERY FRIENDLY!!!
Stayed 3 nights in Oct 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a couple of times. Staff is great. Breakfast good. Pool needs better cleaning and hot tub as well. They are ok but not great. Rooms and Beds are comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an area where there are several stores and restaurants in walking distance or very short driving distance.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sonia

Stayed 3 nights in Sep 2024

8/10 Good

Robert

Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Stayed 2 nights in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Always my favorite place to stay in surprise!
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Staff and housekeepers where excellent! No complaints. I loved the breakfast and the cold filtered water available 24/7.
Stayed 5 nights in Sep 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Hotel was very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Friedhelm

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great breakfast. The only complaint would be the water in the shower would easily come out and spill all over the floor. The doors have obvious water and humidity damage.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable. The pillows were amazing. The breakfast was so good!! The staff very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Alfredo

Stayed 1 night in Aug 2024

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy traveler
Very nice, clean hotel with good variety for breakfast. Free cookies too!
Stayed 7 nights in Sep 2024

10/10 Excellent

Sergio, North Las Vegas

Stayed 2 nights in Aug 2024

10/10 Excellent

Rossana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly-free hot breakfast-the ability to use my Netflix account in the room-
Stayed 6 nights in Sep 2024

10/10 Excellent

Nnadozie

Stayed 3 nights in Sep 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024