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Embassy Suites by Hilton Phoenix Downtown North

3.5 star property
Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Terrace/patio
Lobby
Exterior
Indoor pool
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Bar
  • Parking available
  • Laundry
The current price is NZ$500
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Saint Joseph's Hospital and Medical Center
    ‪5 min walk‬
  • Barrow Neurological Institute
    ‪9 min walk‬
  • Heard Museum
    ‪14 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Conference, Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conference)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Phoenix Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1267)
The price is NZ$630
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hampton Inn & Suites Phoenix Downtown

About the area

Phoenix

Embassy Suites by Hilton Phoenix Downtown North puts you in the heart of Phoenix, within just a 10-minute stroll of Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and a gym. .The restaurant, Salt River Tavern, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 4604 square feet (428 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this Encanto hotel include Heard Museum and Phoenix Art Museum.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk
  • Barrow Neurological Institute - 9 min walk
  • Heard Museum - 14 min walk
  • Phoenix Art Museum - 20 min walk
  • Phoenix Convention Center - 4 min drive

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Fired Pie - ‬7 min walk
  • ‪Jamba - ‬8 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center
Embassy Suites by Hilton Phoenix Downtown North offers its guests an indoor pool and a health club. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 4604 square feet (428 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Phoenix Downtown North. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Phoenix hotel is smoke free.

  • 1 building
  • 242 guestrooms or units
  • 11 levels
  • Conference rooms
  • 4604 sq ft of conference space
  • 428 sq. m of conference space
  • Built in 1990
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Embassy Suites by Hilton Phoenix Downtown North offers 242 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 28 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Covered self-parking fee: USD 28.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Phoenix Downtown North?

Embassy Suites by Hilton Phoenix Downtown North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Phoenix Downtown North?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Phoenix Downtown North on 23 Feb 2025 start from NZ$499.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Phoenix Downtown North?

Yep, Embassy Suites by Hilton Phoenix Downtown North has a secured covered self car park with in/out privileges for USD 28.00 per day. Onsite parking is limited.

Does Embassy Suites by Hilton Phoenix Downtown North have a pool?

Embassy Suites by Hilton Phoenix Downtown North has a pool and an indoor pool. The pool is open 6:00 AM to 10 PM.

What makes Embassy Suites by Hilton Phoenix Downtown North a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Phoenix Downtown North.

Is Embassy Suites by Hilton Phoenix Downtown North family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Phoenix Downtown North is a hit with families.

Does Embassy Suites by Hilton Phoenix Downtown North serve breakfast?

Yeah, travelers highly rate the free cooked-to-order breakfast here! Served on weekdays between 6:00 AM and 9:00 AM and weekends between 7:30 AM and 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Phoenix Downtown North?

No, Embassy Suites by Hilton Phoenix Downtown North does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Phoenix Downtown North?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Phoenix Downtown North?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Embassy Suites by Hilton Phoenix Downtown North?

Cats and dogs are welcome at Embassy Suites by Hilton Phoenix Downtown North, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1002 reviews
Rating 8 - Good. 158 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given Staff & Service a 5 star review, but I only stayed one night and didn't interact much; I loved those 2 complementary drinks per adult they offer.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Great price! Very accommodating!
Stayed 1 night in Nov 2024

8/10 Good

Jason, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing at the property was great but the water pressure in the shower was lacking . The water barely comes out. Something to look into.
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Stayed 1 night in Jul 2024

10/10 Excellent

Isaias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful views
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Stayed 1 night in Oct 2024

10/10 Excellent

Scott, phoenix

Stayed 4 nights in Oct 2024

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Food, Bad Sleep
My family and I have had the opportunity to travel often. We've stayed at various hotels. Given the location, this hotel means well (aestheticaly pleasing), however could be better. Food: Free continental breakfast (eggs, potatoes, sausage, oatmeal, cereal, coffee/tea, fruit, breads, etc.). Theres also a Manager's Reception in the evening. The drinks are made with cheap liquor and they serve snacks (chips, vegetables). Rooms: Very small "suites". The beds are hard and the pillows flatten out within minutes. The worst sleep we've ever had. The sofa bed was also a miss. Service: Eh. The hotel seems to run on autopilot. I had no over the top experience, which is fine, everyone seems to be doing their job. Other Ammenities: A wonderful indoor pool (heated). There is an overnight parking fee. This hotel is directly across from a Panera Bread, a sushi spot, and a liquor store. Overall: Probably would not stay here again.
Inside the hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Abraham

Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on a solo trip. I felt very safe. Beds were very comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Stayed 1 night in Oct 2024

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Got billed for 3 nights of parking (used Uber and light rail) and had to go through a lengthy process to get the charges removed. Hope it was successful and I don’t have to make any more calls.
Stayed 3 nights in Nov 2024

8/10 Good

Marie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Wonderful accommodation
Stayed 1 night in Oct 2024

10/10 Excellent

TaMarr

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and clean room!
Stayed 3 nights in Oct 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Anastasia

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
1. First night: Beverage and food orders at the lobby restaurant/lounge: no one was there to take (start) an order for over 40 min. Bar tenders and restaurant management were not responsive at all. I had business partners visiting me at the lobby, and I could not get them any food or drink. 2. Room service order was not processed (started on) until 1 hour. Concierge called me after 1.5 hr to ask what was the order. 3. At check-in, I asked concierge in person about slippers and/or robe, was told the items would be delivered. That never happened during the stay, and I was not informed that it wouldn’t. 4. Absence of parking assistance or advisory. Took a long time to find navigation to the right spot. 5. At the end, the staff was friendly and kindly assisted with canceling the last night. I appreciate that. 6. One server or restaurant manager downstairs was prompt to help and did best she could on my last night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short getaway
Easy check in, fabulous beds and breakfast was great !!! Staff was friendly, everything was clean .
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. Friendly helpful check in crew. Loved having a restaurant available on property. Suites were spacious. Location was good for the event I had to drive to. I recommend this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Brittney Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was safe, parking was easy.
Stayed 1 night in Oct 2024

10/10 Excellent

Lenworth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. The room was perfect!
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Latifat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a great stay here. Very safe and the staff was so helpful our entire trip. Would definitely stay here again. Thank you all for making my 26th birthday enjoyable!
Stayed 4 nights in Oct 2024