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Hilton Garden Inn Surprise Phoenix

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre

Photo gallery for Hilton Garden Inn Surprise Phoenix

Lobby
Meeting facility
Reception
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Hot tub
  • Breakfast available
  • Bar
  • Laundry
The current price is NZ$399
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
16601 North Stadium Way, Surprise, AZ, 85374
  • Surprise Stadium
    ‪12 min walk‬
  • Sun Village Golf Course
    ‪20 min walk‬
  • Banner Del E Webb Medical Center
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Surprise by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, (1006)
The price is NZ$717
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Express Surprise by IHG

About the area

Surprise

Hilton Garden Inn Surprise Phoenix puts you in the centre of Surprise, 1 km (0.6 mi) from Surprise Stadium and 15.2 km (9.4 mi) from Arrowhead Towne Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and pool loungers. 1323 square feet (123 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. .Sights within a 20-minute drive of this 3-property class Surprise hotel include Peoria Sports Complex and Arizona Broadway Theatre.

What's nearby

  • Surprise Stadium - 12 min walk - 1.1 km
  • Peoria Sports Complex - 15 min drive - 15.3 km
  • Luke Air Force Base - 17 min drive - 15.0 km
  • Westgate Entertainment District - 19 min drive - 21.5 km
  • Desert Diamond Arena - 19 min drive - 21.6 km

Getting around

  • Sky Harbor International Airport (PHX) - 45 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Bonfire Craft Kitchen & Tap House - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Hilton Garden Inn Surprise Phoenix

Suburban hotel with fitness centre and 24-hour business centre
Hilton Garden Inn Surprise Phoenix offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1323 square feet (123 square metres) and includes conference space. The business-friendly Hilton Garden Inn Surprise Phoenix also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Surprise hotel.

  • 124 guestrooms or units
  • 1323 sq ft of conference space
  • 123 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Surprise Phoenix offers 124 air-conditioned accommodations with MP3 docking stations and a safe. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 18.99 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,323 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.99 for adults and from USD 10.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Surprise Phoenix Hotel
Hotel Hilton Garden Inn Surprise Phoenix Surprise
Surprise Hilton Garden Inn Surprise Phoenix Hotel
Hotel Hilton Garden Inn Surprise Phoenix
Hilton Garden Inn Surprise Phoenix Surprise
Hilton Garden INN Surprise Arizona
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Surprise Phoenix
Hilton Garden Surprise Phoenix
Hilton Garden Inn Surprise Phoenix Hotel
Hilton Garden Inn Surprise Phoenix Surprise
Hilton Garden Inn Surprise Phoenix Hotel Surprise

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Surprise Phoenix?

Hilton Garden Inn Surprise Phoenix offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Surprise Phoenix?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Surprise Phoenix on 1 Apr 2025 start from NZ$399.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Surprise Phoenix?

Yep, Hilton Garden Inn Surprise Phoenix has a free self car park.

Does Hilton Garden Inn Surprise Phoenix have a pool?

Hilton Garden Inn Surprise Phoenix has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

Is Hilton Garden Inn Surprise Phoenix family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Surprise Phoenix is a hit with families.

Does Hilton Garden Inn Surprise Phoenix serve breakfast?

Sure does, buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Surprise Phoenix?

No, Hilton Garden Inn Surprise Phoenix does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Surprise Phoenix?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Garden Inn Surprise Phoenix?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Hilton Garden Inn Surprise Phoenix?

There isn't one on site, but Sun Village Golf Course is a short 20-minute walk away.

Hilton Garden Inn Surprise Phoenix Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 412 out of 531 reviews
Rating 8 - Good. 81 out of 531 reviews
Rating 6 - Okay. 18 out of 531 reviews
Rating 4 - Poor. 13 out of 531 reviews
Rating 2 - Terrible. 7 out of 531 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Becca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully quiet and calm. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I expected from Hilton
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleanliness and staff. The place for those you care about.
Stayed 2 nights in Nov 2024

10/10 Excellent

Avigale

Stayed 1 night in Sep 2024

10/10 Excellent

Jerod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good set-up, service and people
Stayed 3 nights in Nov 2024

10/10 Excellent

Dolly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant; outstanding staff in restaurant, both breakfast and dinner!
Stayed 2 nights in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and staff were all friendly. Excellent place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Stayed 1 night in Nov 2024

10/10 Excellent

Karlos

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean Hotel. Only downfall is the restaurant it there was only 1 person working the bar and the reataurant to take orders. Also, in the morning at 6am no one was at the front desk when i wanted to check out i had to wait baiut 10 minutes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah, Bonita Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to highway or main thoroughfares. Area very well lit with ample parking for all guests. All staff personally friendly and attentive to requests. Maintenance needed to be called for toilet clog. Arrived in minutes of hanging up the phone.
Stayed 5 nights in Nov 2024

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property no issues at all. Everyone was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Laurie

Stayed 7 nights in Oct 2024

2/10 Terrible

Dalton

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hands down the worst hotel I've ever stayed in. $75 pet fee was outrageous, the beds are like sleeping on gravel. Our bathroom door took a ton of force to open and close (sliding door) To top it off, they want $18 for breakfast! PER PERSON! I looked at the food and it looked like typical hotel continental breakfast fare. Instant eggs, overall gross stuff. It's ok if it's free, but we decided to have an actual breakfast for far less than $18 per person. This hotel doesn't deserve the Hilton name, poorly ran, poorly maintained, overpriced.
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed room, very clean, modern. Enjoyed our stay here. Great value for a room this nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to the Surprise Tennis & Racquet Complex for the Nationals tournament.
Stayed 3 nights in Oct 2024

8/10 Good

Daniel Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Trey, Waynesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Service EVER
It’s always amazing. I always stay at the Hilton Garden Inn in Surprise. The service is always professional, courteous, and respectful.
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Have stayed here before and will stay here again. Clean comfortable room and walking distance to The Rangers Training facilities and ballpark.
Stayed 2 nights in Oct 2024