Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property
Hotel in Phoenix with free breakfast and free airport shuttle

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Exterior
Property amenity
Standard Room, 2 Queen Beds
Outdoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Parking available
The current price is NZ$201
includes taxes & fees
4 May - 5 May

Explore the area

Map
3401 E University Drive, Phoenix, AZ, 85034
  • Arizona State University
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪7 min drive‬
  • Chase Field
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Jetted bath
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed

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About the area

Phoenix

At Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG, you'll be 6.8 km (4.3 mi) from Arizona State University and 8.6 km (5.3 mi) from Footprint Center. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and a free airport shuttle. .Enjoy the gym and Hot tub. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this South Mountain hotel include Phoenix Convention Center and Chase Field.

What's nearby

  • Arizona State University - 7 min drive - 6.9 km
  • Footprint Center - 7 min drive - 8.6 km
  • Phoenix Convention Center - 7 min drive - 8.7 km
  • Chase Field - 8 min drive - 9.1 km
  • Arizona Mills Mall - 9 min drive - 9.8 km

Getting around

  • 24th Street - Jefferson Station - 5 min drive
  • Sky Harbor International Airport (PHX) - 10 min drive

Restaurants

  • ‪Barrio Cafe - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪La Canasta Burrito Shoppe - ‬2 min drive
  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪McDonald's - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with free breakfast and free airport shuttle
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Phoenix hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 79.00
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 79.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 79.00 (subject to availability)
  • Late check-out fee: USD 79.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG on 4 May 2025 start from NZ$200.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Yep, Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG has an uncovered self car park with in/out privileges for USD 10.00 per night.

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG have a pool?

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG has an outdoor pool.

Is Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG serve breakfast?

You bet, visitors give top marks to the free buffet breakfast here! It's the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1089 out of 1595 reviews
Rating 8 - Good. 307 out of 1595 reviews
Rating 6 - Okay. 108 out of 1595 reviews
Rating 4 - Poor. 55 out of 1595 reviews
Rating 2 - Terrible. 36 out of 1595 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

SAMUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I Would Definitely Stay Again

This hotel exceeded my expectations. The rooms were very clean. I even saw housekeeping wiping the mattresses down in other rooms when I was walking through the hallway. Our sheets smelled fresh and the comforter/blanket was clean. The bathrooms were clean with everything you needed, even a clean non-slip bath mat. The staff people were very friendly and helpful. And I absolutely loved the 24 hour airport shuttle!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very convenient
Stayed 1 night in Dec 2024

8/10 Good

Cynthia J

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place for overnight prior to flight
Stayed 1 night in Dec 2024

10/10 Excellent

kurt

Stayed 1 night in Jan 2025

10/10 Excellent

Howard

Liked: Property conditions & facilities
Great room- friendly stafd
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Stayed 1 night in Jan 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Daniele, Staunton

Stayed 1 night in Jan 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed here for a night but it was a nice location right by the highway. Would definitely stay here again next time I stay in Phoenix.
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very pleasant as well as the staff. I will definitely refer to my friends and family. This is my new “go to” when in Phoenix from now on!!
Stayed 1 night in Jan 2025

10/10 Excellent

Patrice

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great Stay

Very comfortable, soacious room. Convenient location. Staff was AMAZING!
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk staff were very nice when interacting in person. I was given directions for picking up the shuttle outside baggage claim--they were not fully correct. I waited for over 30 minutes and no shuttle came. The nice part was that the front desk staff changed shift, so the two people on duty got me back to the hotel and paid for the Lyft. When leaving, the shuttle driver talked to himself the whole way to the airport and didn't speak loudly enough for passengers to hear where to get off. As a guest sitting in the front seat, I had to repeat all he said to the people in the shuttle. He was not well and it felt troubling. Will NOT stay here again because core problems are not balanced out by two nice people at the front desk. Too bad, as they were really great.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Jeff

Stayed 1 night in Jan 2025

8/10 Good

Margaret

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable. Good experience.
Stayed 1 night in Jan 2025

8/10 Good

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Evan

Lydia at the front desk was so helpful and kind. We checked in late at night and she was cheerful!
Stayed 1 night in Jan 2025

10/10 Excellent

Exequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Heber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tThe room was clean and comfortable. I felt safe by myself in this hotel. Staff was helpful
Stayed 1 night in Jan 2025