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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic Phoenix hotel in Downtown Phoenix with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Terrace/patio
Standard Room, 1 Queen Bed, City View
Exterior
Hallway

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is NZ$251
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    3 min walk
  • Phoenix Symphony Hall
    5 min walk
  • Arizona State University - Downtown Phoenix
    6 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

View all photos for Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hyatt Place Phoenix / Downtown
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2345)
The price is NZ$260
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hyatt Place Phoenix / Downtown

About the area

Phoenix

Hotel San Carlos - Downtown Convention Center puts you in the heart of Phoenix, within just a 10-minute stroll of Phoenix Convention Center and Footprint Center. Highlights at this historic hotel include a restaurant, a 24-hour gym and a 24-hour business centre. .The restaurant, Centrico, serves Mexican cuisine and is open for breakfast, lunch and dinner. 1302 square feet (121 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a gym. .Sights within a 10-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • Footprint Center - 7 min walk - 0.7 km
  • Arizona Center - 12 min walk - 1.0 km
  • Chase Field - 12 min walk - 1.1 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic Phoenix hotel in Downtown Phoenix with a 24-hour fitness centre
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1302 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 1928
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on 1 Dec 2024 start from NZ$251.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel San Carlos - Downtown Convention Center?

No, Hotel San Carlos - Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Carlos - Downtown Convention Center?

Yep, you can grab a meal at Hotel San Carlos - Downtown Convention Center's onsite restaurant.

What time are check-in & check-out at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Carlos - Downtown Convention Center?

No, only service animals are allowed.

Is there a golf course on site at Hotel San Carlos - Downtown Convention Center?

There isn't one on site, but The Raven Golf Club at South Mountain is a short 10-minute walk away.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1006 reviews" "
Rating 8 - Good. 301 out of 1006 reviews" "
Rating 6 - Okay. 178 out of 1006 reviews" "
Rating 4 - Poor. 116 out of 1006 reviews" "
Rating 2 - Terrible. 81 out of 1006 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loos like it has not been updated since the 1930s. Great location, historic building, needs a few million in upgrades.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Stayed 1 night in Aug 2024

4/10 Poor

Heather

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
This is an old hotel , the ac is central so you can’t cool your room down , the bed was uncomfortable, the room is very small , it’s quaint with history, so it’s kinda cool :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Always book to this hotel for every convention!
Stayed 2 nights in Aug 2024

4/10 Poor

Emmanuel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was vintage in appearance and furnishings. As the hotel was opened in 1928, this was to be expected. The staff was friendly and the room was neat. What I did not like was how hot the hotel and room were due to limited air conditioning. Per the front desk, the rooms share a centralized unit and thus there is not ability to cool the room down. The only thing hotter than the room was the hallways. As you can imagine, in 110 degree weather, this was very uncomfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

John

Business traveller
Disliked: Room comfort
Going from decent to disaster
If you've stayed at the San Carlos before you know what your getting. Decent price and great location but accommodations sub par. Which in past has been acceptable. However in this stay the "central air" (they do not have in room a/c) was barely putting out any air, much less cold air. And apparently they've started removing the mini-fridges. Whaaaaat? Why are they downgrading??? This will be my last stay there. For $25 more you can stay at an actual hotel nearby.
Stayed 1 night in Jul 2024

8/10 Good

Monica

Stayed 1 night in Jul 2024

10/10 Excellent

ANA

Travelled with family, Business traveller
Disliked: Amenities
good
Stayed 1 night in Jun 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property is convenient to the Footprint Arena. Air conditioning cannot be adjusted, so you get what you get. No room refrigerator, so not able to keep liquids cold. Guest services was very helpful, and gave us an extra fan. Thank you.
Stayed 1 night in Jun 2024

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Tony was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was to hot. We woke at 4:30am and left.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Room comfort
Too HOT to sleep
It’s Phoenix in late June and the air conditioning was awful! The room never cooled off. It was impossible to sleep. There is no room thermostat. Granted it is an older hotel but adequate air conditioning in Phoenix in the summer is a necessity
Stayed 1 night in Jun 2024

6/10 Okay

Jeremy

Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walkable sports venues, food and beverages, culture. Noon check out...great!!! The parking was a bit in convenient but I understand the location, etc. Validation of paking ticke would have been a bonus. We will definitely return! Matt and Shannon
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taking Back Sunday stay.
The San Carlos hotel has this classy vintage vibe to it and the location is close to everything that in Downtown. Only negative was the parking situation but no big deal. Will stay again.
Stayed 1 night in May 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and walkable to the convention! :)
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in May 2024