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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Bar (on property)
Hallway
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$317
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • Footprint Center
    ‪7 min walk‬
  • Chase Field
    ‪12 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center puts you in the heart of Phoenix, within just a 10-minute stroll of Phoenix Convention Center and Footprint Center. Highlights at this historic hotel include a restaurant, a 24-hour gym and a 24-hour business centre. .The restaurant, Centrico, serves Mexican cuisine and is open for breakfast, lunch and dinner. 1302 square feet (121 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a gym. .Sights within a 10-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • Footprint Center - 7 min walk - 0.7 km
  • Arizona Center - 12 min walk - 1.0 km
  • Chase Field - 12 min walk - 1.1 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1302 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 1928
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

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  • Air conditioning
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The price is NZ$246
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on 14 Apr 2025 start from NZ$317.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel San Carlos - Downtown Convention Center?

No, Hotel San Carlos - Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Carlos - Downtown Convention Center?

Yep, you can grab a meal at Hotel San Carlos - Downtown Convention Center's onsite restaurant.

What time are check-in & check-out at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Carlos - Downtown Convention Center?

No, only service animals are allowed.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 390 out of 1148 reviews
Rating 8 - Good. 334 out of 1148 reviews
Rating 6 - Okay. 198 out of 1148 reviews
Rating 4 - Poor. 134 out of 1148 reviews
Rating 2 - Terrible. 92 out of 1148 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Huei Jiuan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too old the property, the shower hard to open.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristen

Stayed 1 night in Dec 2024

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
classic older hotel...lots of history, including "haunted" tour. Shows its age a bit but certainly has character!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Tony is very personable and friendly, and helpful when you need anything. I knew I couldn’t make it back to check out at checkout time on my last day and he volunteered to let me check out first thing in the morning and took my bags in the office to keep until I could return at 2pm to take off. When leaving he called the cab for me to make it easy on me. It is a 96 year old hotel so some of the fixtures are old, but everything works fine, and there are a lot of old historic photos on the walls throughout the hotel which is quite interesting, some of them telling old time stories, especially with famous people who have stayed there from many many years ago. The only complaint would be that there is no parking there, I rented a car when I stayed there a year ago and you have to drive to find an old parking garage that is metered. This year I decided to not rent a car since I come to go to an annual convention every December since it is so close to the convention center, only 1/3m to walk so this hotel works out great if you’re there to go to the convention center. An older quaint hotel with a lot of history, very clean and comfortable, will stay again next year.
Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay here . Historic Hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cool historic hotel!!! So Beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Stayed 6 nights in Nov 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical building. Unique features. Dinky bathroom though
Stayed 2 nights in Dec 2024

10/10 Excellent

RAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and safe Thank you
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel has character and is well situated for downtown Phoenix and the convention centre. Rooms were comfortable, but wifi connection was poor. Centrico Mexican restaurant attached to this hotel is excellent - totally recommend.
Stayed 6 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with interesting photos/captions on each floor. The decor was charming. The bathroom was tiny, but functional.
Stayed 2 nights in Nov 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

perry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice old hotel, perfect location for anything happening downtown
Stayed 1 night in Nov 2024

10/10 Excellent

Aimee

Stayed 1 night in Nov 2024

4/10 Poor

Armando

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Showers were pretty old. Walls were too thin. Door had a lot of space under it. Sound was coming in through it.
Stayed 2 nights in Nov 2024

6/10 Okay

Chad, Tallahassee

Stayed 4 nights in Oct 2024

10/10 Excellent

Julian

Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will go back really like it only problem was the. The shower didn’t work
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's an old and interestingly historic place that offset some deficiencies. The shower handle was very difficult to use. There was no refrigerator. However, these deficiencies were livable and OK with a good/ lower price.
Stayed 6 nights in Nov 2024

4/10 Poor

Mary

Disliked: Staff & service
The check in counter was rude. Not very helpful. It seemed like we were a burden while checking in. The room looks nothing like the photos online and smelled like old mothballs. Thank goodness we’re only here for 1 night.
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
You’ll every tenant on your floor while trying to sleep, all doors are vented to the hallway. Very dated, especially considering the expense
Stayed 5 nights in Nov 2024

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024