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Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property
Hotel with a fitness centre, steps from Footprint Center

Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape by IHG

Exterior
Presidential Suite
Exterior
Outdoor pool, open 6:00 AM to 9:00 PM, pool cabanas (surcharge)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
The current price is NZ$525
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
2 East Jefferson, Phoenix, AZ, 85004
  • Footprint Center
    ‪2 min walk‬
  • Phoenix Symphony Hall
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪13 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Arena)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Arena)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Essential)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room (Essential)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential, High Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Essential, High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

FOUNDRE Phoenix

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1591)
The price is NZ$690
for 1 room
includes taxes & fees
8 Mar - 9 Mar
FOUNDRE Phoenix

About the area

Phoenix

Kimpton Hotel Palomar Phoenix Cityscape by IHG places you steps from Footprint Center and within a short 5-minute stroll of Phoenix Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The restaurant, Blue Hound & Eden, is open for brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, pool cabanas and pool loungers as well as access to free bike hire. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 4-property class Downtown Phoenix hotel include Chase Field and Grand Canyon University.

What's nearby

  • Footprint Center - 2 min walk
  • Phoenix Convention Center - 5 min walk
  • Chase Field - 7 min walk
  • The Van Buren - 12 min walk
  • Arizona Center - 15 min walk

Getting around

  • Washington - Central Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 13 min drive

Restaurants

  • ‪Blanco Block 23 - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪The Arrogant Butcher - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Little Rituals - ‬2 min walk

About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

Hotel with a fitness centre, steps from Footprint Center
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Palomar Phoenix Cityscape by IHG. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

  • 1 building
  • 242 guestrooms or units
  • 10 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2012
  • Manager's reception (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Bosnian, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 28 for adults and USD 7 to 26 for children
  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per day (rates may vary)
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Frequently asked questions

What is the cancellation policy at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

Kimpton Hotel Palomar Phoenix Cityscape by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Kimpton Hotel Palomar Phoenix Cityscape by IHG on 23 Mar 2025 start from NZ$465.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

Yep, Kimpton Hotel Palomar Phoenix Cityscape by IHG has a self car park for USD 30 per night.

Does Kimpton Hotel Palomar Phoenix Cityscape by IHG have a pool?

Yep, and guests love it! Kimpton Hotel Palomar Phoenix Cityscape by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 9:00 PM.

What makes Kimpton Hotel Palomar Phoenix Cityscape by IHG a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Kimpton Hotel Palomar Phoenix Cityscape by IHG.

Is Kimpton Hotel Palomar Phoenix Cityscape by IHG family-friendly?

You bet! With amenities such as children's meals and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Hotel Palomar Phoenix Cityscape by IHG is a hit with families.

Does Kimpton Hotel Palomar Phoenix Cityscape by IHG serve breakfast?

Yep, full brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

No, Kimpton Hotel Palomar Phoenix Cityscape by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch, lunch and dinner.

What time are check-in & check-out at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

Furry friends are welcome at Kimpton Hotel Palomar Phoenix Cityscape by IHG, with food and water bowls on offer.

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1005 reviews
Rating 8 - Good. 158 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful located in downtown easy access to everything
Stayed 1 night in Nov 2024

4/10 Poor

Paul, Roseburg

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I stayed for two nights. I did not get the room cleaned for the second night's stay, so I did not have clean towels, coffee and other supplies for the second night. I cannot recommend this property and will never stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the concert venue my friends and I attended. It was walking distance to the concert and restaurants. They had wine after we checked in, that was nice. The room was clean and very comfortable. The staff was kind and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Directly across from the Phoenix Footprint Center, and very close to Chase Field, Phoenix Convention Center and Arizona Science Museum
Stayed 1 night in Nov 2024

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a great stay at the Kimpton. It had an elevated experience with the added amenities like the coffee bar, spa water, a nice vibe at the pool, and the gym was huge! The beds were very comfortable as well. The staff was friendly and helpful. would definitely stay here again
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Stayed 4 nights in Oct 2024

10/10 Excellent

David, North Bend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, close to events center and sporting arenas. Plenty of conveniences and dining options in the immediate area. Staff were extremely friendly. Rooms were nice and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location fun hotel with beer and wine happy hour.
Stayed 1 night in Nov 2024

6/10 Okay

April

Travelled with group
Liked: Staff & service
Mediocre
Lovely common areas. Run down room. Making you call the front desk for a coffee maker for coffee under the auspice of “forget something, we have it” is pretty gross. Like it's something you travel with. Fun artwork prints in the room and centrally located for events.
Stayed 1 night in Nov 2024

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

2/10 Terrible

Frank

Travelled with family
Rooms are old not worth $500 a night. Beware.
Stayed 3 nights in Nov 2024

2/10 Terrible

Sophie

Stayed 4 nights in Nov 2024

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing mother-daughter trip
It was as a mother, daughter trip we went to Sabrina Carpenter concert. Hotel was beautiful and very convenient is in walking distance to footprint Center, restaurants, Starbucks and a grocery store.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Stayed 1 night in Oct 2024

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest check in ever!
Stayed 1 night in Nov 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Easy to get around. nice staff.
Stayed 4 nights in Oct 2024

6/10 Okay

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Daishaun, Horizon City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amenities
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 2 nights in Nov 2024

6/10 Okay

Edie

Disliked: Property conditions & facilities
Not worth the cost for what you get
The room was ok. Really needs upgrade. Torn sheet and chair had so many peeling upholstery. Not enough plugs or charging outlets. Door to bathroom was awful sliding and very hard to slide. Towel rack fell off wall. Light fixture over table too low. The overnight costs was very expensive not worth paying. I would not recommend.
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Conveniently located for our downtown activities. Valet staff was great/friendly. Parts of our room were pretty worn and overall just “fine” for this price. Only 1 robe and it didn’t have a tie - not huge deal but just an example of attention to detail. Bed was comfy and room air controls were easy and quiet while running.
Stayed 2 nights in Nov 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice luxury hotel with dumb design
I’ve stayed here twice, decided by location only. The shower is one of those half glass units, where you’re freezing while showering and water gets all over the floor. Such a dumb design. Also, no coffee in room unless you call them and have a Keurig sent up. That’s dumb too. Probably won’t stay here again for those reasons. Location is awesome though.
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Liked: Cleanliness, room comfort
Disliked: Staff & service
I could not get a hold of anyone to find out checkout time and to even checkout on the phone
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024