Hilton Phoenix Tapatio Cliffs Resort

4.0 star property
Suburban Phoenix resort in North Mountain with 3 restaurants

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
Lobby
Exterior
3 restaurants, breakfast served
7 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Spa
  • Room service
  • Bar
  • 24/7 front desk
The current price is NZ$463
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
11111 N 7th St, Phoenix, AZ, 85020
  • Lookout Mountain Golf Club
    ‪3 min walk‬
  • North Mountain Park
    ‪18 min walk‬
  • Phoenix Mountains Preserve
    ‪11 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Falls Location)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Ambassador)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Allergy Friendly

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Allergy Friendly

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52.0 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Poolside

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Falls Location)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Poolside

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Grand Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 214 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Signature Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Phoenix

A family-friendly stay in the heart of Phoenix awaits you at Hilton Phoenix Tapatio Cliffs Resort. You'll be 14.8 km (9.2 mi) from Grand Canyon University and 15 km (9.3 mi) from Phoenix Art Museum. Highlights at this Mediterranean resort include 3 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering at Tocaloma Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and reflexology. The restaurant, Different Pointe of View, is open for dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Enjoy the 7 hot tubs, golf course and free water park plus access to golf lessons. 16000 square feet (1486 square metres) of event facilities include 36 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include a 24-hour gym, an outdoor tennis court and a sauna. To-go breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this North Mountain resort include Musical Instrument Museum and Kierland Commons.

What's nearby

  • Lookout Mountain Golf Club - 3 min walk
  • North Mountain Park - 18 min walk
  • Castles N' Coasters - 9 min drive
  • Grand Canyon University - 15 min drive
  • Kierland Commons - 17 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Sky Harbor International Airport (PHX) - 22 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Carolina's Mexican Food North - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Scramble - ‬2 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

Suburban Phoenix resort in North Mountain with 3 restaurants
As a guest of Hilton Phoenix Tapatio Cliffs Resort, you'll find a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre, 36 meeting rooms, and limo/town car service are available. Event space at this resort measures 16000 square feet (1486 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the family-friendly Hilton Phoenix Tapatio Cliffs Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Mediterranean Phoenix resort.

  • 584 guestrooms or units
  • 6 levels
  • 28 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 16000 sq ft of conference space
  • 1486 sq. m of conference space
  • Built in 1982
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Tocaloma Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 7 outdoor pools
  • 7 spa tubs
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 36 meeting rooms
  • Computer station
  • Conference centre (16,000 square foot of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 September to 10 October:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 9 to 20 per person
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Frequently asked questions

What is the cancellation policy at Hilton Phoenix Tapatio Cliffs Resort?

Hilton Phoenix Tapatio Cliffs Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Phoenix Tapatio Cliffs Resort?

As of 27 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Phoenix Tapatio Cliffs Resort on 2 Mar 2025 start from NZ$385.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Phoenix Tapatio Cliffs Resort?

Yep, Hilton Phoenix Tapatio Cliffs Resort has a free self car park and free valet parking.

Is there a spa on site at Hilton Phoenix Tapatio Cliffs Resort?

Yep, Tocaloma Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hilton Phoenix Tapatio Cliffs Resort have a pool?

Yep, and guests love it! Hilton Phoenix Tapatio Cliffs Resort has 7 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton Phoenix Tapatio Cliffs Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Phoenix Tapatio Cliffs Resort?

Hilton Phoenix Tapatio Cliffs Resort features 7 outdoor pools, 7 hot tubs and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Phoenix Tapatio Cliffs Resort a romantic place to stay?

Couples spa treatments and poolside dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Phoenix Tapatio Cliffs Resort.

Is Hilton Phoenix Tapatio Cliffs Resort family-friendly?

You bet! With amenities such as free water park access and 7 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Hilton Phoenix Tapatio Cliffs Resort is a hit with families.

Does Hilton Phoenix Tapatio Cliffs Resort serve breakfast?

Sure does, to-go breakfast is served on weekdays between 7:00 AM and 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Phoenix Tapatio Cliffs Resort?

No, Hilton Phoenix Tapatio Cliffs Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Phoenix Tapatio Cliffs Resort?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Phoenix Tapatio Cliffs Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Phoenix Tapatio Cliffs Resort?

No, only service animals are allowed.

Is there a golf course on site at Hilton Phoenix Tapatio Cliffs Resort?

Yep, Hilton Phoenix Tapatio Cliffs Resort has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 840 out of 1686 reviews
Rating 8 - Good. 373 out of 1686 reviews
Rating 6 - Okay. 217 out of 1686 reviews
Rating 4 - Poor. 134 out of 1686 reviews
Rating 2 - Terrible. 122 out of 1686 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MAUREEN

Stayed 5 nights in Oct 2024

8/10 Good

Itzel hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and good location. Rooms were very nice and property was great
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason Michael, Abbotsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great!
Stayed 3 nights in Nov 2024

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it! Staff are so nice and helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to do at the resort, you do not need to leave! Hike nearby, pools were beautiful, restaurants were accessible and I loved the golf cart pick ups!
Stayed 1 night in Oct 2024

10/10 Excellent

Victor, Phoenix

Stayed 2 nights in Oct 2024

10/10 Excellent

Shamoon

Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Stay
It was an amazing 40th Wedding Anniversary. From the time we checked in and Lexi went above and beyond with great service and then Jeremy came to assist with the internet, your Staff is outstanding. Everything from our room to the views, Tapatio Cliffs Resort is still our favorite place to stay..
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this resort
Stayed 2 nights in Nov 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff!
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Eric

Stayed 3 nights in Oct 2024

4/10 Poor

Andreea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Eric

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, staff doesn’t care.
Check in takes forever. When I arrived to check in there were seven other groups waiting to check in. I timed the single receptionist at 8 minutes per check in. After waiting for around 25 minutes a second receptionist finally showed up. Overall check in time was over 30 minutes. I value efficiency in business and this process seems crazy to me. The hotel already has all my information before check in. The process should take maybe a minute to look up the guest and another to charge for incidentals and issue keys. It’s a total bummer to show up after a long day of travel and be expected to wait 30-60 minutes just to get into your room. Otherwise, the property is beautiful but the rooms are pretty dated. The our room likely hadn’t seen a renovation in 10+ years if I had to guess. The bar staff at the lounge did their job but wasn’t overly friendly. We just came from Mexico where the entirety of the hotel staff was incredibly gracious and professional. I just didn’t get anywhere close to that at the Tapatio Hilton. We will probably stay again for the pools and property amenities but our expectation from the staff is pretty low.
Stayed 2 nights in Nov 2024

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We would come again. Disappointed we couldn't find availability at the Point of View fine dining restaurant. If you plan on dining make reservations months ahead.
Stayed 3 nights in Nov 2024

2/10 Terrible

Marissa

Stayed 1 night in Oct 2024

4/10 Poor

wes arthur

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
We have stayed here 2 other times 8 and 10 years ago. They have let this place go horribly. It is a poorly maintained apartment complex. Dirty. Our balcony was so covered in old bird crap it could have been shut down by the health department. Room service was awful—asked for several things- zero follow up. They actually never came back. Asked for our room to be cleaned- in 4 days they came only came the first day. The pool staff is great- the pool is nice. Other than that I would absolutely NOT recommend staying here at all, ever again. We recommended 2 of our friends travel there with us, I was embarrassed by the recommendation.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dailen

Stayed 2 nights in Nov 2024

6/10 Okay

Kelli

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Dunia

Stayed 3 nights in Nov 2024

10/10 Excellent

Janet A

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is very holy but there were staff ready to take us anywhere on a golf cart. Super friendly staff.
Stayed 14 nights in Oct 2024

6/10 Okay

Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we’re in town and while we like the rooms, the parking isn’t convenient. We had an employee sweeping bird poop from above down to our balcony and continued even after I asked her to stop. That was an isolated incident though and most employees are quite friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney Lauren

Liked: Cleanliness
Stayed 3 nights in Oct 2024