Royal Palms Resort and Spa, part of Hyatt (Phoenix, USA): Reviews & Deals from NZ$840

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Luxury Phoenix resort in Camelback East with a full-service spa

Dates

February 2025

March 2025

Couples treatment room(s), sauna, hot tub, steam room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Room service

includes taxes & fees

29 Jan - 30 Jan

Explore the area

5200 E Camelback Road, Phoenix, AZ, 85018

The Palms
‪3 min drive‬
Scottsdale Fashion Square
‪4 min drive‬
Scottsdale Waterfront
‪4 min drive‬
Phoenix, AZ (PHX-Sky Harbor Intl.)
‪17 min drive‬

Room options

Room, 2 Double Beds, Terrace, View (Camelback View)

Highlights

Terrace

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Premium bedding

46 sq m
Resort view
Sleeps 4
2 Double Beds

Villa (Valencia)

Highlights

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Premium bedding

65 sq m
Sleeps 4
1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Premium bedding

Pillow-top bed

46 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

Highlights

Terrace

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Premium bedding

46 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Premium bedding

Pillow-top bed

45 sq m
Sleeps 3
1 King Bed

Presidential Villa

Highlights

Separate dining area

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

158 sq m
Sleeps 5
1 King Bed

Villa (Montavista)

Highlights

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Premium bedding

121 sq m
Sleeps 4
1 King Bed

Villa (Arcadia)

Highlights

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Premium bedding

84 sq m
Sleeps 5
1 King Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Egyptian cotton bed sheets

52 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Premium bedding

45 sq m
Sleeps 3
1 King Bed

Suite, Terrace, View (Camelback View)

Highlights

Terrace

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

74 sq m
Mountain view
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Estate)

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Premium bedding

45 sq m
Sleeps 4
2 Double Beds

House, 1 King Bed (Casita)

Highlights

Furnished patio

Separate sitting area

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

44 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Terrace, View (Camelback View)

Highlights

Furnished patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

46 sq m
Resort view
Sleeps 2
1 King Bed

Suite, Terrace, View (Camelback View, Spa)

Highlights

Terrace

Separate sitting area

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

74 sq m
Mountain view
Sleeps 4
1 King Bed

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 room

includes taxes & fees

5 Feb - 6 Feb

About the area

Phoenix

A luxury stay in Phoenix awaits you at Royal Palms Resort and Spa, part of Hyatt. You'll be 4.5 km (2.8 mi) from Scottsdale Fashion Square and 4.9 km (3 mi) from Scottsdale Waterfront. Highlights at this historic resort include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Alvadora Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Camelback East resort include Camelback Mountain and Biltmore Fashion Park.

View more Resorts in Phoenix

What's nearby

Camelback Mountain - 4 min drive
Scottsdale Fashion Square - 4 min drive
Biltmore Fashion Park - 6 min drive
Desert Botanical Garden - 9 min drive
Phoenix Zoo - 14 min drive

Getting around

38th Street - Washington Station - 9 min drive
Sky Harbor International Airport (PHX) - 17 min drive

Restaurants

‪Chick-fil-A - ‬3 min drive
‪Starbucks - ‬3 min drive
‪The Henry - ‬20 min walk
‪O.H.S.O. Eatery + nanoBrewery - ‬3 min drive
‪Buck & Rider - ‬3 min drive

About this property

Royal Palms Resort and Spa, part of Hyatt

Luxury Phoenix resort in Camelback East with a full-service spa

Royal Palms Resort and Spa, part of Hyatt offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 20000 square feet (1858 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Royal Palms Resort and Spa, part of Hyatt. Parking is available for a fee.

119 guestrooms or units

2 levels

Conference rooms

20000 sq ft of conference space

1858 sq. m of conference space

Built in 1929

Cabanas by the pool (surcharge)

Poolside lounge chairs

Charging station for electric cars

Business centre (24 hours)

Conference centre

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Fireplace in lobby

On-site shopping

Bellhop

Lift

Bar or lounge

Bar by the pool

Dining venue

Royal Palms Resort and Spa, part of Hyatt offers 119 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This Phoenix resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Alvadora Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property

This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Limo/town car service
Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 to 50 per person
A bar/lounge
A poolside bar
A restaurant
Coffee and tea in common areas
Couples/private dining

Things to do

Bicycle rentals
Fitness classes
Full-service spa
Health club
Library
Outdoor pool
Sauna
Shopping
Spa tub
Steam room
Stereo
Yoga classes

Family friendly

Free cot
Laundry facilities
Outdoor pool
Refrigerator on request
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference centre (20,000 square foot of space)
Meeting rooms

Outdoors

Garden
Pool cabanas (surcharge)
Pool loungers
Terrace

Full-service spa

8 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa tub
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Towels provided

Entertainment

32-inch smart TV with premium cable channels
First-run films
IPod dock
Pay films

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Minibar
Refrigerator on request

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a deposit of USD 300 per stay
Maximum 2 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 56.29 per accommodation, per night

The resort fee includes:

Additional inclusions
Bicycle storage
Business centre/computer access
Concierge service
Faxes
Fitness centre access
Housekeeping
In-room coffee
In-room safe
Lending library access
Phone calls
Pool access
Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 25 to 50 per person
Valet parking fee: USD 38 per night (in/out privileges)
Pet deposit: USD 300 per stay
Pet fee: USD 150.00 per accommodation, per stay (maximum USD150.00 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per night
A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Royal Palms Destination Hotels Resorts

Royal Palms Destination Hotels Resorts Phoenix

Royal Palms Resort Destination Hotels & Resorts

Royal Palms Resort Destination Hotels & Resorts Phoenix

Royal Palms Resort Destination Hotels Resorts Phoenix

Royal Palms Resort Unbound Collection Hyatt Phoenix

Royal Palms Resort Unbound Collection Hyatt

Royal Palms Unbound Collection Hyatt Phoenix

Royal Palms Unbound Collection Hyatt

Royal Palms Spa, Part Of Hyatt

Royal Palms Resort and Spa, part of Hyatt Resort

Royal Palms Resort and Spa, part of Hyatt Phoenix

Royal Palms Resort and Spa, part of Hyatt Resort Phoenix

Royal Palms Resort Spa Destination Hotels Resorts

Royal Palms Resort Spa in the Unbound Collection by Hyatt

Frequently asked questions

What is the cancellation policy at Royal Palms Resort and Spa, part of Hyatt?

Royal Palms Resort and Spa, part of Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Palms Resort and Spa, part of Hyatt?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Royal Palms Resort and Spa, part of Hyatt on 29 Jan 2025 start from NZ$741.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Palms Resort and Spa, part of Hyatt?

Yep, Royal Palms Resort and Spa, part of Hyatt has secured covered valet parking with in/out privileges for USD 38 per night.

Is there a spa on site at Royal Palms Resort and Spa, part of Hyatt?

Yep, Alvadora Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Royal Palms Resort and Spa, part of Hyatt have a pool?

Royal Palms Resort and Spa, part of Hyatt has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What luxury perks are available at Royal Palms Resort and Spa, part of Hyatt?

Royal Palms Resort and Spa, part of Hyatt features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Royal Palms Resort and Spa, part of Hyatt a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Royal Palms Resort and Spa, part of Hyatt.

Is Royal Palms Resort and Spa, part of Hyatt family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Royal Palms Resort and Spa, part of Hyatt is a hit with families.

Does Royal Palms Resort and Spa, part of Hyatt serve breakfast?

Yep, cooked-to-order brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Royal Palms Resort and Spa, part of Hyatt?

No, Royal Palms Resort and Spa, part of Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Palms Resort and Spa, part of Hyatt?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Royal Palms Resort and Spa, part of Hyatt?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Royal Palms Resort and Spa, part of Hyatt Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

6/10 Okay

Mehmet, POTOMAC

Travelled with family

22 Oct 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

For a resort advertising it is a small and very old place. Rooms are damp and not enough electrical plugs for a modern family. We could have done much better in other resorts. Final bill was $40 more. One night they charged valet parking of 2 cars while we had only one car.

Stayed 3 nights in Oct 2024

2/10 Terrible

Cella, Liberty

20 Oct 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Denielle

18 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Nanette

5 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the property! The area around the pool deck is in need of repair

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with family

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was really lovely. The grounds and gardens are beautiful. It's in a busy surrounding area but was like returning to a little oasis of peace and beauty. We only stayed 1 night but we really enjoyed it and wished we could have stayed longer. The staff was very attentive.

Stayed 1 night in Sep 2024

10/10 Excellent

James

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

21 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Travelled with partner

19 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

This property was phenomenal. So beautiful and clean, the restaurant was delicious and the staff was made us feel so welcome. Can’t wait to go back!

Stayed 1 night in Aug 2024

10/10 Excellent

Tracy, Windsor

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Leslie

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was incredibly nice

Stayed 2 nights in Sep 2024

10/10 Excellent

Amethyst

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Oasis

Relaxing Oasis This Hyatt unbound collection hotel is a hidden gem with beautiful views of Camelback Mountains. From the moment my dog and I arrived the front desk service (Marissa) was exceptional, accommodating while helping us feel right at home. They are a very pet friendly hotel, with complimentary pet amenities (dog bed, ball, frozen all natural treat, dog bowl mat, along with a nice cold bottle of water or champagne upon check in. The in room dining comes from their main kitchen at T. Cooks restaurant, all their meat and produce is locally sourced. Be sure to try their pasta as it is homemade and can be made GF homemade as well! We thoroughly enjoyed our stay and would recommend this hotel to anyone looking for a relaxing oasis, home away from home experience.

Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with partner

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love staying at Royal palms whenever we visit Arizona. A nice relaxing getaway from the city

Stayed 1 night in Sep 2024

10/10 Excellent

Jason J

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful resort and great staff. Only negative imo is that they only offer valet parking option - and it’s $40/day.

Stayed 3 nights in Aug 2024

8/10 Good

Dawn

Travelled with partner

2 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

I really enjoy well-appointed properties with a historic aspect to them. The grounds are lovely, staff is welcoming and accommodating, and the food choices on premises are very good.

Stayed 1 night in Aug 2024

6/10 Okay

Basanel

2 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

George, Henderson

Travelled with family

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful hotel. The staff were very friendly which made our stay pleasing. Shout out Christian at the pool. His service toward us was and is outstanding. What got me is that he remembered our name after only meeting him for perhaps half an hour during our check in. The next day he was there giving us the first class treatment. He is an excellent employee of the Royal Palms resort. The guys at the valet were very gracious with their service. This hotel with their staff is a must stay. We will be back in future visits to Phoenix.

Stayed 3 nights in Aug 2024

8/10 Good

Clifford

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

8/10 Good

nader

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Priscilla

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Sloane

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property reminds me of a mini Hearst Castle, with its Spanish tiles, pools, fountains, palm trees and sculptures. It has class. Rooms are large, quiet and luxurious with three types of window treatments to really black out the light. And, the drapes overlap so there is virtually no light coming through. Staff is extremely helpful at all times. Shout out to Wes and Barbara who do the history tour about the resort. Wonderful and very informative. Dan, the night security guard, helped me the last time I stayed at the resort when I needed a flat bed tow truck for my car, which had a flat tire. He checked on me periodically as I waited for the truck to make sure I was taken care of and he went above and beyond in that role. On my recent stay, Aimee, who is the event manager, stopped by and chatted while I was at the pool. The pool is open 24 hours, which is very nice and it's cool in the summer, not 110 degrees. The hot tub is at a perfect temperature. Cars are parked in covered parking out of the hot sun. I highly recommend registering for the mixology class at the bar. The bartenders are extremely knowledgeable about cocktails and make their own syrups from scratch. Some taking days to infuse. It's really fun to take their classes. I have been to other resorts in Arizona and this is by far my favorite. It exceeds all my expectations on every visit. Managers are attentive and go beyond. Scottsdale Fashion Square is 8 minutes away. Museums are about 20 minutes away.

Stayed 2 nights in Aug 2024

10/10 Excellent

andrea

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

Royal Palms Resort and Spa, part of Hyatt

Photo gallery for Royal Palms Resort and Spa, part of Hyatt

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About the area

Phoenix

What's nearby

Getting around

Restaurants

About this property

Royal Palms Resort and Spa, part of Hyatt

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink