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Royal Palms Resort and Spa, part of Hyatt

5.0 star property
Luxury Phoenix resort in Camelback East with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Palms Resort and Spa, part of Hyatt

Outdoor pool, pool cabanas (surcharge), pool loungers
Couples treatment room(s), sauna, hot tub, steam room
Exterior
Miscellaneous
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
The price is NZ$695
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
5200 E Camelback Road, Phoenix, AZ, 85018
  • Scottsdale Fashion Square
    4 min drive
  • Scottsdale Waterfront
    4 min drive
  • Western Spirit: Scottsdale's Museum of the West
    5 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    17 min drive

Room options

View all photos for Room, 2 Double Beds, Terrace, View (Camelback View)

View from room

Room, 2 Double Beds, Terrace, View (Camelback View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa (Valencia)

Villa (Valencia)

Villa (Valencia)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Egyptian cotton bed sheets
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Egyptian cotton bed sheets
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa

Presidential Villa

Presidential Villa

Highlights

Separate dining area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 158 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Villa (Montavista)

Villa (Montavista)

Villa (Montavista)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 121 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa (Arcadia)

Villa (Arcadia)

Villa (Arcadia)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 84 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Camelback View)

Suite, Terrace (Camelback View)

Suite, Terrace, View (Camelback View)

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 74 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Estate)

Room, 2 Double Beds (Estate)

Room, 2 Double Beds (Estate)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for House, 1 King Bed (Casita)

House, 1 King Bed (Casita)

House, 1 King Bed (Casita)

Highlights

Furnished patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, View (Camelback View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Terrace, View (Camelback View)

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 46 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, View (Camelback View, Spa)

Suite, Terrace (Camelback View, Spa)

Suite, Terrace, View (Camelback View, Spa)

Highlights

Furnished patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 74 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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The price is NZ$663
for 1 night
includes taxes & fees
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About the area

Phoenix

A luxury stay in Phoenix awaits you at Royal Palms Resort and Spa, part of Hyatt. You'll be 4.5 km (2.8 mi) from Scottsdale Fashion Square and 4.9 km (3 mi) from Scottsdale Waterfront. Highlights at this historic resort include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Alvadora Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Camelback East resort include Camelback Mountain and Biltmore Fashion Park.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Camelback Mountain - 4 min drive
  • Scottsdale Fashion Square - 4 min drive
  • Biltmore Fashion Park - 6 min drive
  • Desert Botanical Garden - 9 min drive
  • Phoenix Zoo - 14 min drive

Getting around

  • 38th Street - Washington Station - 9 min drive
  • Sky Harbor International Airport (PHX) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Henry - ‬20 min walk
  • ‪O.H.S.O. Eatery + nanoBrewery - ‬3 min drive
  • ‪Buck & Rider - ‬3 min drive

About this property

Royal Palms Resort and Spa, part of Hyatt

Luxury Phoenix resort in Camelback East with a full-service spa
Royal Palms Resort and Spa, part of Hyatt offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 20000 square feet (1858 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Royal Palms Resort and Spa, part of Hyatt. Parking is available for a fee.

  • 119 guestrooms or units
  • 2 levels
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1929
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Royal Palms Resort and Spa, part of Hyatt offers 119 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This Phoenix resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Alvadora Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 to 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Stereo
  • Yoga classes

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a deposit of USD 300 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Lending library access
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 per person
  • Valet parking fee: USD 38 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Royal Palms Destination Hotels Resorts
Royal Palms Destination Hotels Resorts Phoenix
Royal Palms Resort Destination Hotels & Resorts
Royal Palms Resort Destination Hotels & Resorts Phoenix
Royal Palms Resort Destination Hotels Resorts Phoenix
Royal Palms Resort Unbound Collection Hyatt Phoenix
Royal Palms Resort Unbound Collection Hyatt
Royal Palms Unbound Collection Hyatt Phoenix
Royal Palms Unbound Collection Hyatt
Royal Palms Spa, Part Of Hyatt
Royal Palms Resort and Spa, part of Hyatt Resort
Royal Palms Resort and Spa, part of Hyatt Phoenix
Royal Palms Resort and Spa, part of Hyatt Resort Phoenix
Royal Palms Resort Spa Destination Hotels Resorts
Royal Palms Resort Spa in the Unbound Collection by Hyatt
Royal Palms Resort Spa in the Unbound Collection by Hyatt

Frequently asked questions

What is the cancellation policy at Royal Palms Resort and Spa, part of Hyatt?

Royal Palms Resort and Spa, part of Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Palms Resort and Spa, part of Hyatt?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Royal Palms Resort and Spa, part of Hyatt on 23 Dec 2024 start from NZ$595.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Palms Resort and Spa, part of Hyatt?

Yep, Royal Palms Resort and Spa, part of Hyatt has secured covered valet parking with in/out privileges for USD 38 per night.

Is there a spa on site at Royal Palms Resort and Spa, part of Hyatt?

Yep, Alvadora Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Royal Palms Resort and Spa, part of Hyatt have a pool?

Royal Palms Resort and Spa, part of Hyatt has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What luxury perks are available at Royal Palms Resort and Spa, part of Hyatt?

Royal Palms Resort and Spa, part of Hyatt features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Royal Palms Resort and Spa, part of Hyatt a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Royal Palms Resort and Spa, part of Hyatt.

Is Royal Palms Resort and Spa, part of Hyatt family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Royal Palms Resort and Spa, part of Hyatt is a hit with families.

Does Royal Palms Resort and Spa, part of Hyatt serve breakfast?

Yep, cooked-to-order brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Royal Palms Resort and Spa, part of Hyatt?

No, Royal Palms Resort and Spa, part of Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Palms Resort and Spa, part of Hyatt?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Royal Palms Resort and Spa, part of Hyatt?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Royal Palms Resort and Spa, part of Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1002 reviews" "
Rating 8 - Good. 171 out of 1002 reviews" "
Rating 6 - Okay. 62 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was phenomenal. So beautiful and clean, the restaurant was delicious and the staff was made us feel so welcome. Can’t wait to go back!
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Amethyst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Oasis
Relaxing Oasis This Hyatt unbound collection hotel is a hidden gem with beautiful views of Camelback Mountains. From the moment my dog and I arrived the front desk service (Marissa) was exceptional, accommodating while helping us feel right at home. They are a very pet friendly hotel, with complimentary pet amenities (dog bed, ball, frozen all natural treat, dog bowl mat, along with a nice cold bottle of water or champagne upon check in. The in room dining comes from their main kitchen at T. Cooks restaurant, all their meat and produce is locally sourced. Be sure to try their pasta as it is homemade and can be made GF homemade as well! We thoroughly enjoyed our stay and would recommend this hotel to anyone looking for a relaxing oasis, home away from home experience.
Entry drive
Front entrance
View from front desk patio
Villa patio view
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Royal palms whenever we visit Arizona. A nice relaxing getaway from the city
Stayed 1 night in Sep 2024

10/10 Excellent

Jason J

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort and great staff. Only negative imo is that they only offer valet parking option - and it’s $40/day.
Stayed 3 nights in Aug 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I really enjoy well-appointed properties with a historic aspect to them. The grounds are lovely, staff is welcoming and accommodating, and the food choices on premises are very good.
Stayed 1 night in Aug 2024

6/10 Okay

Basanel

Stayed 2 nights in Aug 2024

10/10 Excellent

George, Henderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. The staff were very friendly which made our stay pleasing. Shout out Christian at the pool. His service toward us was and is outstanding. What got me is that he remembered our name after only meeting him for perhaps half an hour during our check in. The next day he was there giving us the first class treatment. He is an excellent employee of the Royal Palms resort. The guys at the valet were very gracious with their service. This hotel with their staff is a must stay. We will be back in future visits to Phoenix.
Stayed 3 nights in Aug 2024

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

nader

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sloane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property reminds me of a mini Hearst Castle, with its Spanish tiles, pools, fountains, palm trees and sculptures. It has class. Rooms are large, quiet and luxurious with three types of window treatments to really black out the light. And, the drapes overlap so there is virtually no light coming through. Staff is extremely helpful at all times. Shout out to Wes and Barbara who do the history tour about the resort. Wonderful and very informative. Dan, the night security guard, helped me the last time I stayed at the resort when I needed a flat bed tow truck for my car, which had a flat tire. He checked on me periodically as I waited for the truck to make sure I was taken care of and he went above and beyond in that role. On my recent stay, Aimee, who is the event manager, stopped by and chatted while I was at the pool. The pool is open 24 hours, which is very nice and it's cool in the summer, not 110 degrees. The hot tub is at a perfect temperature. Cars are parked in covered parking out of the hot sun. I highly recommend registering for the mixology class at the bar. The bartenders are extremely knowledgeable about cocktails and make their own syrups from scratch. Some taking days to infuse. It's really fun to take their classes. I have been to other resorts in Arizona and this is by far my favorite. It exceeds all my expectations on every visit. Managers are attentive and go beyond. Scottsdale Fashion Square is 8 minutes away. Museums are about 20 minutes away.
Stayed 2 nights in Aug 2024

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard, Las Vegas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great resort property. Very beautiful and the entire staff are some of the best I've ever seen. It really is a great property. One of the best.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lyndsey

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill

Stayed 1 night in Aug 2024

8/10 Good

Wendy, Sedona

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the old hotel authenticity.
Stayed 3 nights in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property felt secluded and safe. Unfortunately, there was a particular oder to the shower water and the room floor was creaky and uneven in certain areas.
Stayed 3 nights in Aug 2024