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SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel with free breakfast, a quick walk to Celebrity Theater
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Outdoor pool
Room amenity
Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
The price is NZ$176
includes taxes & fees
22 Jan - 23 Jan

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    ‪6 min walk‬
  • Papago Park
    ‪4 min drive‬
  • Phoenix Children's Hospital
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Phoenix Airport, AZ

Pool
Hot tub
Breakfast included
Free airport shuttle
4.0 out of 5, Very good, (2006)
The price is NZ$304
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About the area

Phoenix

SureStay Hotel by Best Western Phoenix Airport puts you in the centre of Phoenix, 0.5 km (0.3 mi) from Celebrity Theater and 5.4 km (3.4 mi) from Chase Field. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include laundry facilities, a picnic area and multilingual staff. Each morning free breakfast is served. There's also extended parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this Downtown Phoenix hotel include Footprint Center and Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 6 min walk
  • Footprint Center - 6 min drive
  • Phoenix Convention Center - 6 min drive
  • Chase Field - 6 min drive
  • Phoenix Zoo - 14 min drive

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Sky Harbor International Airport (PHX) - 7 min drive

Restaurants

  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzerias - ‬2 min drive
  • ‪Burger King - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Phoenix Airport?

Yep, SureStay Hotel by Best Western Phoenix Airport has a free self car park. Onsite parking is limited.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on 22 Jan 2025 start from NZ$176.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

SureStay Hotel by Best Western Phoenix Airport has an outdoor pool.

Is SureStay Hotel by Best Western Phoenix Airport family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Phoenix Airport is a hit with families.

Does SureStay Hotel by Best Western Phoenix Airport serve breakfast?

You bet, guests speak well of the free continental breakfast here! Offered daily from 6:00 AM to 9:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at SureStay Hotel by Best Western Phoenix Airport?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

What time are check-in & check-out at SureStay Hotel by Best Western Phoenix Airport?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Phoenix Airport?

No, only service animals are allowed.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 679 out of 1892 reviews" "
Rating 8 - Good. 513 out of 1892 reviews" "
Rating 6 - Okay. 290 out of 1892 reviews" "
Rating 4 - Poor. 156 out of 1892 reviews" "
Rating 2 - Terrible. 254 out of 1892 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room are very nice, clean and tidy. Some are getting renovated atm but as we were only there over night didn’t impact us. The area is a bit questionable but we needed to be close to the airport. The beds are extremely squeaky in our room with every turn and my son kicked his toe many times on the metal bed base that was exposed. Other than that it was nice, staff were accommodating and breakfast was good.
Stayed 1 night in Oct 2024

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities
Construction
Stayed 1 night in Oct 2024

10/10 Excellent

Wendi, Yelm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is under construction which is the only reason I gave it 4 stars. It is so quiet and the new sections are really nice and clean. Thr new look is fresh and inviting. We did not hear the construction and they were doing their best to contain the mess. Staff was super nice and airport shuttle was easy and on time!
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the airport. Friendly and helpful staff!
Stayed 1 night in Oct 2024

4/10 Poor

KATHRYN

Disliked: Staff & service
Seen better places
This hotel was a little rundown. They also required an id from all staying. Some room renovations were going on 2 doors down. We didn't use the pool as people were smoking right beside it.
Stayed 2 nights in Oct 2024

6/10 Okay

Denise

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos, Loma Linda

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Julie

Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jerry, Bakersfield

Travelled with partner
Disliked: Staff & service
During checkin the staff required that my wife also bring in a photo ID to ensure she was not from the Phoenix area. Their ridiculous rational was that they were a hotel airport only. Also, there is no elevator so if you are traveling internationally or going on a long trip with large luggage, be prepared to wrestle your bags up the stairs.
Stayed 1 night in Oct 2024

8/10 Good

Bella

Very comfortable beds
Stayed 1 night in Sep 2024

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport with shuttle and sleep and fly option to park car in gated lot. Breakfast choices should include more protein like hard boiled eggs. Being remodeled; some construction on site
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Staff & service, property conditions & facilities, room comfort
The Raw Truth
First room we were given RM#222 smelled of Ammonia unbearable. We did get another room without a problem that didn’t have the odor. They are renovating the property currently.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place. Close to the airport.
Stayed 1 night in Oct 2024

2/10 Terrible

carolyn

Disliked: Staff & service, property conditions & facilities
Don’t stay here it’s in a horrible neighborhood
Stayed 1 night in Oct 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service
Everything was fine
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well covieneent. Very poor part of town
Stayed 1 night in Oct 2024

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A MOTEL with a nice room
Despite the name, the “SureStay Hotel” is a MOTEL. So if you don’t mind walking up outdoor stairs, exposed to the elements with heavy luggage (and back down when you leave), you should have a nice room. The clean room was recently updated from floor to ceiling with modern and comfortable amenities.
Stayed 1 night in Oct 2024

6/10 Okay

cameron

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is in a really terrible part of phoenix, its basically skid row...it was the only place i saw homeless people and junkies hanging around. I tried to cancel once i saw where it was at but could not. I stayed and the room was very clean, all was fine with that but there was a tremendous amount of construction going on at the hotel as well, all the rooms were being remodeled so there was nail guns going off in the rooms around me as well as jackhammers and all sorts of other loud noises until about 8:30pm. It was quiet at night and i had no trouble but i would not stay there again due to the location and all the vagrants.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A lil dirty and to many random people outside hanging around.
Stayed 1 night in Sep 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking for your car while on your trip & shuttle to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet, clean and remodeled. Will stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
We went to 7 different hotels in Phoenix this week. We both wish we’d found this one first. We would’ve stayed all 8 days of our trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Balaji

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, budget friendly
Very good stay. Clean. Quiet. Attentive staff, budget friendly. Only neg, AC unit can be a little loud. Other than that, this is a good place to stay.
Stayed 2 nights in Oct 2024