Ratings based on 142 Verified Reviews

Real reviews from guests who’ve stayed
4.5 out of 5
79% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller

Posted 13 Aug. 2024 on Expedia
We stayed at the Famiana Green Villa and were upgraded to the Famiana Beach Resort and Spa. Both were great places to stay, the staff is very attentive and courteous and the rooms were clean. The Green Villa does not have a beach access, though the beach is a short walk from the hotel. Access to the beach is not hard to find, but the beach you will find is quite polluted with garbage. We were upgraded to the Famiana Beach Resort and Spa for our last two nights because we were told that the Green Villa was overbooked. We did not see many guests at either resort but definitely appreciated the upgrade as we got to enjoy an ocean view at the Beach resort. The staff at both these resorts were so friendly and catered to our every needs. This place is a short taxi ride away from fhe Night Market, has some dining options nearby and we overall enjoyed our stay in Phu Quoc.
Comment from Hotel Management
3 Sep. 2024 by CSM, Hotel Management
Dear Manuela,Thank you for choosing Famiana Resort & Spa Phu Quoc for your visit to Phu Quoc and for your wonderful review about Famiana.It was a pleasure to be involved in the success of your holiday. I am delighted to know that our staff and services could meet your expectations and bring you an enjoyable stay. Many thanks for appreciating all our services. For the staff, your very kind words would brighten us and for sure, it will be a big motivation to keep making more efforts and improvements on our performance.Looking forward to welcoming you again very soonThank you and have a good day!Best Regards,Tuong Vi Dang (Ms.)Customer Services Exe. Manager
5 out of 5
by A verified traveller

Posted 24 Feb. 2024 on Expedia
Staff at reception are very helpful and efficient. Although can't speak much English, they will try to assist and help their guests. Nice place to stay but a bit of walking distance to the main road. Along the way, there's some restaurants that serve Asian and western food. There's one that I hv been eating there a few times with my children as price reasonable, lots of varieties, fast serving but always full house. Servers are friendly but need to wait if u want to eat there. Only setback is most restaurants got no aircond coz it's open air. Only fan and air cooler.
Comment from Hotel Management
27 Feb. 2024 by VI DANG - GRM , Hotel Management
Dear NGAI,Thank you for choosing Famiana Resort & Spa Phu Quoc for your second visit to Phu Quoc and for your wonderful review about Famiana.It was a pleasure to be involved in the success of your holiday. I am delighted to know that our staff and services could meet your expectations and bring you an enjoyable stay. Many thanks for appreciating all our services. For the staff, your very kind words would brighten us and for sure, it will be a big motivation to keep making more efforts and improvements on our performance.Looking forward to welcoming you again very soonThank you and have a good day!Best Regards,Vi Dang (Ms.)Guest Relations Manager
5 out of 5
by A verified traveller

Posted 15 Jan. 2024 on Expedia
I liked the morning breakfast buffet. Ve was wonderfully accommodating and helpful in making our stay memorable.
Comment from Hotel Management
22 Jan. 2024 by GRM , Hotel Management
Dear Jacqueline, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a wonderful review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations Manager
5 out of 5
by A verified traveller

Posted 7 Dec. 2023 on Hotels
Comment from Hotel Management
12 Dec. 2023 by GRM , Hotel Management
Dear Yukie, Thank you very much for your nice review. We note all your thoughts and spread all your praise. We wish you all the best and looking forward to meeting you again at Famiana. Best Regards, Vi Dang (Ms.)Guest Relations Manager
4 out of 5
by A verified traveller

Posted 11 Jun. 2023 on Expedia
Everything was good except the bathroom they didn’t clean well !
Comment from Hotel Management
29 Jun. 2023 by VI DANG - GRM , Hotel Management
Dear Linh, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a good review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations ManagerFamiana Resort and Spa Phu Quoc
4 out of 5
by A verified traveller from Ulaanbaatar

Posted 13 Jan. 2023 on Orbitz
We stayed at the beach house the kitchen area microwave and refrigerator was stinky and not cleaned so had to clean everything myself, but the location and the view from the house was amazing! Service was excellent, breakfast was decent. Thank you, will definitely stay again!
Comment from Hotel Management
24 Feb. 2023 by GRM, Hotel Management
Dear Solongo,Thank you for your recent visit to the Famiana Resort and Spa and for taking the time to write such a thorough review. We are very happy you have appreciated the location, the excellent service and the decent breakfast.We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been taken under consideration and reported according to services.We hope to have the pleasure of welcoming you again at Famiana Resort and Spa!Best regards,Vi Dang (Ms.)Guest Relations Manager.Famiana Resort & Spa Phu Quoc
3 out of 5
by A verified traveller

Posted 23 Oct. 2019 on Hotels
Comment from Hotel Management
26 Oct. 2019 by oanhcao, Hotel Management
Dear Jenson, Thank you very much for your stay and your feedback. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc
5 out of 5
by A verified traveller

Phu Quac

Posted 10 Jul. 2019 on Hotels
Great resort for the money. Have their own private beach. Staff extremely helpfiul.
Comment from Hotel Management
11 Jul. 2019 by oanhcao, Hotel Management
Dear Gary, We are delighted to read that you had such an unforgettable and marvelous experience at our resort. Your comment has been really heartening to us. It is a great reward for the whole team and we all look forward to welcoming you again very soon! Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager
5 out of 5
by A verified traveller

Phu Quac.

Posted 9 Jul. 2019 on Hotels
One of the best hotel/resorts that we have been to in Vietnam. And we travel there every year.
Comment from Hotel Management
9 Jul. 2019 by oanhcao, Hotel Management
Dear Gary , We are delighted to read that you had such an unforgettable and marvelous experience at our resort. Your comment has been really heartening to us. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager
5 out of 5
by A verified traveller

Phu Quac

Posted 25 Jun. 2019 on Hotels
Great service and accomidations.
Comment from Hotel Management
25 Jun. 2019 by oanhcao, Hotel Management
Dear Gary, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc