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SOL by Meliá Phu Quoc

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SOL by Meliá Phu Quoc

Aerial view
Interior entrance
Premium bedding, minibar, in-room safe, blackout curtains
2 bars/lounges, poolside bar
2 outdoor pools

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Free airport shuttle
  • Bar
  • Pet-friendly
The price is NZ$274
includes taxes & fees
9 Jan - 10 Jan 2025

Explore the area

Map
Zone 1, Duc Viet Tourist Area, Bai Truong, Complex, Duong To Commune, Phu Quoc, Kien Giang, 920000
  • Sonasea Beach
    16 min walk
  • Sonasea Phu Quoc Night Market
    4 min drive
  • Suoi Tranh Waterfall
    9 min drive
  • Phu Quoc (PQC-Phu Quoc Intl.)
    5 min drive

Room options

View all photos for Xtra Sol Junior Suite (2 adults + 2 children)

Premium bedding, minibar, in-room safe, blackout curtains

Xtra Sol Junior Suite (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room with Pool Access (2 adults + 2 children)

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room with Pool Access (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room (2 adults + 2 children)

View from room

Standard Room (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (2 adults + 2 children)

View from room

Superior Room (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (2 adults + 1 child)

View from room

Superior Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (3 adults)

View from room

Superior Room (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room (3 adults)

View from room

Standard Room (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Xtra Sol 2 Adults + 2 Children)

Premium bedding, minibar, in-room safe, blackout curtains

Suite (Xtra Sol 2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 108 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

View from room

Superior Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room (2 adults + 1 child)

View from room

Standard Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Xtra Sol Junior Suite (2 adults + 1 child)

Premium bedding, minibar, in-room safe, blackout curtains

Xtra Sol Junior Suite (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Xtra Sol Suite (3 adults)

Premium bedding, minibar, in-room safe, blackout curtains

Xtra Sol Suite (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Xtra Sol Suite (2 adults + 1 child)

Premium bedding, minibar, in-room safe, blackout curtains

Xtra Sol Suite (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room with Pool Access (2 adults + 1 child)

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room with Pool Access (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 54 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room with Pool Access (3 adults)

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room with Pool Access (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 54 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Xtra Sol Junior Suite (3 adults)

Premium bedding, minibar, in-room safe, blackout curtains

Xtra Sol Junior Suite (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Ocean View

View from room

Superior Room, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room with Pool Access

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room with Pool Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Xtra Sol Junior Suite

Premium bedding, minibar, in-room safe, blackout curtains

Xtra Sol Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Xtra Sol Suite

Premium bedding, minibar, in-room safe, blackout curtains

Xtra Sol Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 108 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View

Standard Room, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Seashells Hotel and Spa Phu Quoc

Pool
All-inclusive
Spa
Free airport shuttle
4.4 out of 5, Excellent, (452)
The price is NZ$698
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Seashells Hotel and Spa Phu Quoc

About the area

Phu Quoc

A luxury stay in Phu Quoc awaits you at SOL by Meliá Phu Quoc. You'll be within a 20-minute walk of Sonasea Beach and 2 km (1.2 mi) from Sonasea Phu Quoc Night Market. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body scrubs. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach and enjoy the on-site free kids' club, gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free airport shuttle. .Within a 30-minute drive of this 5-property class Phu Quoc hotel, attractions include Phu Quoc Night Market and Sao Beach.

What's nearby

  • Sonasea Phu Quoc Night Market - 4 min drive
  • Suoi Tranh Waterfall - 9 min drive
  • Phu Quoc Night Market - 10 min drive
  • Phu Quoc Beach - 11 min drive
  • Bai Vong Port - 12 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 5 min drive

Restaurants

  • ‪Espresso Cafe - ‬8 min drive
  • ‪Ink 360 - ‬7 min drive
  • ‪Sailing Club Phú Quốc - ‬7 min drive
  • ‪Rice Market - ‬11 min drive
  • ‪Tropicana Restaurant - ‬5 min drive

About this property

SOL by Meliá Phu Quoc

Luxury hotel on the beach, with 2 outdoor pools
Some rates at SOL by Meliá Phu Quoc are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At SOL by Meliá Phu Quoc, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a steam room. Self parking is free.

This 5-star Phu Quoc hotel is smoke free.

  • 284 guestrooms or units
  • 6 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
SOL by Meliá Phu Quoc offers 284 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free return airport shuttle from 8:00 AM to 8:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from December 8 2024 to December 8 2024 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: VND 675000 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1300000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 4000000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: VND 675000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: VND 1300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

Property Registration Number 1700449191

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sol Beach House Phu Quoc Hotel
Sol Beach House Phu Quoc Melia Hotel
Sol Beach House Phu Quoc Melia
Sol House Phu Quoc Melia
SOL by Meliá Phu Quoc Hotel
SOL by Meliá Phu Quoc Phu Quoc
Sol Beach House Phu Quoc by Melia
SOL by Meliá Phu Quoc Hotel Phu Quoc

Frequently asked questions

What is the cancellation policy at SOL by Meliá Phu Quoc?

SOL by Meliá Phu Quoc offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SOL by Meliá Phu Quoc?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at SOL by Meliá Phu Quoc on 9 Jan 2025 start from NZ$273.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SOL by Meliá Phu Quoc?

Yep, SOL by Meliá Phu Quoc has a free self car park.

Are there any beaches close to SOL by Meliá Phu Quoc?

Yep, SOL by Meliá Phu Quoc is a short 16-minute walk from Sonasea Beach. Fun beach activities include kayaking. You can also find motor boats.

Is there a spa on site at SOL by Meliá Phu Quoc?

Yep, there is an onsite spa at SOL by Meliá Phu Quoc. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does SOL by Meliá Phu Quoc have a pool?

SOL by Meliá Phu Quoc has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at SOL by Meliá Phu Quoc?

SOL by Meliá Phu Quoc features a private beach, 2 outdoor pools and a full-service spa.

What makes SOL by Meliá Phu Quoc a romantic place to stay?

Couples spa treatments and a private beach, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at SOL by Meliá Phu Quoc.

Is SOL by Meliá Phu Quoc family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that SOL by Meliá Phu Quoc is a hit with families.

Is there a free airport shuttle available at SOL by Meliá Phu Quoc?

Yep, there's a free airport shuttle that runs from 8:00 AM - 8:00 PM at scheduled times.

Is there a bar or restaurant at SOL by Meliá Phu Quoc?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from December 8 2024 to December 8 2024 (dates subject to change).

What time are check-in & check-out at SOL by Meliá Phu Quoc?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at SOL by Meliá Phu Quoc?

Cats and dogs are welcome at SOL by Meliá Phu Quoc, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 12 kg per pet.

SOL by Meliá Phu Quoc Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 363 out of 716 reviews" "
Rating 8 - Good. 245 out of 716 reviews" "
Rating 6 - Okay. 70 out of 716 reviews" "
Rating 4 - Poor. 19 out of 716 reviews" "
Rating 2 - Terrible. 19 out of 716 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael, Coquitlam

Stayed 7 nights in Aug 2024

6/10 Okay

Van, Tacoma

Travelled with family and small children
Liked: Staff & service
This hotel should be a 3 stars hotel not 4 stars.
Stayed 3 nights in Aug 2024

8/10 Good

Celina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a pool access pool at balcony was only 2 foot deep Not a lot around the hotel taxi to everything not too much to do 4 to 5 days plenty
Stayed 11 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with excellent staff and delicious dining!
Stayed 7 nights in Jul 2024

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, wonderful customer service. The staff is excellent, kind, and very professional. The beach and the pool is awesome. Only 5 minutes from the airport, 10 minute motorbike or cab ride to the major city. I will definitely be coming back to this hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Ho chieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Had an amazing time staying at Sol by melia, phu quoc. We booked the superior room with pool access and it was beautiful. The staff are so friendly and respectful. They deserve a good review and everything more. We requested late check out and even got it without no hesitation (given that there was no one checking in our room afterwards.) Wish we could stay longer but we have to go. Thank you Sol by melia for welcoming us and being excellent hosts.
Stayed 4 nights in Jul 2024

10/10 Excellent

Uyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, and private beach location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet chilled hotel and the staff are all so polite
Stayed 8 nights in May 2024

8/10 Good

Lien

Liked: Cleanliness, amenities
Lobby hardly have any AC running, it was pretty hot during the month of May ,reception was ok , not much services around resort ,
Stayed 2 nights in May 2024

2/10 Terrible

Luke

Stayed 4 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall fine
Overall, for the price we payed it was fine. A bit old hotel, the breakfast is the same every day so if you are staying there for longer period it might get boring. It was nice that they have provided big 10l bottle for refill of the water - which is definitely needed for the hot and humid weather
Stayed 2 nights in Apr 2024

8/10 Good

Csilla

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel for the price
Stayed 4 nights in Mar 2024

4/10 Poor

Sarah, Chicago

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They lost one of my bags at the bell hop, they didn’t communicate the amenities they offered I had to ask about everything (free shuttle to airport) that breakfast was included in my stay, they told me to wait in the lobby for one of my tours which was incorrect and I missed it and had to wait three hours for the next one, my birthday occurred during my stay it was the only hotel I’ve ever stayed at that didn’t recognize my birthday in some way during my stay, they seemed very disorganized,
Stayed 4 nights in Mar 2024

2/10 Terrible

Kamil

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay at the hotel, particularly in the junior suite, provided a mixed experience. While the overall aesthetic of the hotel leaned towards the dated side, it was tolerable. The staff was friendly and professional, which was certainly appreciated. The hotel has one pool and a few small ones that they count as second. Unfortunately, on the first day, we noticed that our swimwear started turning yellow and green, after spending time in the pool. We brought this issue to the attention of the reception staff, and they offered to dry clean it which did not help and it ruined our clothes. After the second day, this kept happening bringing further disappointment and damaging the clothing. We had to stay away from the pool. Upon inquiry, the hotel staff attributed the issue to the presence of copper in their pool chemicals Disappointingly, the hotel's response to our predicament fell short of expectations. Their goodwill gesture, limited to a complimentary dinner, felt inadequate and failed to address the tangible loss we incurred due to the damaged clothing. Adding to our disappointment, we found the cleanliness standards within our room to be poor. Of particular concern was the condition of the Nespresso coffee machine, which had a brownish-green grime. This unhygienic sight deterred us from using the machine. The issue with the facilities and the lack of effective resolution left a bitter taste. We hope that this feedback will prompt necessary improvements.
Stayed 4 nights in Mar 2024

8/10 Good

Sunggyun

Travelled with family and small children
Liked: Cleanliness, staff & service
Though bit old, it was quite good and appropriate for its price.
Stayed 1 night in Feb 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet nice p’ace
Very quiet. (Too much elevator music…!). Great food.
Stayed 5 nights in Mar 2024

10/10 Excellent

Scott

Stayed 6 nights in Mar 2024

8/10 Good

Phillip

Stayed 3 nights in Feb 2024

10/10 Excellent

Jang Mok

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clearn, safe, fresh air and food. I really satisfied at here
Stayed 5 nights in Feb 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place if you just want to lay by the pool or beach. It’s far away from everything else though and the bed was uncomfortable as they put two doubles together to form a queen. They need to get new mattresses as this is why I won’t be back.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeffrey L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2023

10/10 Excellent

Khoi, Bolingbrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had a delightful stay at this hotel resort. The cleanliness was impeccable, creating a serene and relaxing atmosphere. From spotless rooms to well-maintained common areas, the attention to cleanliness truly enhanced the overall experience. Highly recommended for a tranquil getaway!