See all properties
Save

Sea Sense Resort

4.0 star property
On private beach with outdoor pool, near Ong Lang Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sea Sense Resort

Outdoor pool, pool umbrellas, pool loungers
Private beach, sun-loungers, beach umbrellas, beach towels
2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Spa
  • Gym
  • Room service
The price is NZ$120
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Lot 3, Ong Lang Hamlet, Cua Duong Ward, Phu Quoc, Kien Giang
  • Ong Lang Beach
    7 min drive
  • Black chicken restaurant
    10 min walk
  • Kampot Train Station
    532 min drive
  • Phu Quoc (PQC-Phu Quoc Intl.)
    37 min drive

Room options

View all photos for Villa, Beachfront

Villa, Beachfront

Villa, Beachfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Ceiling fan
Blackout curtains
Separate bedroom
  • 60 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Villa, Oceanfront

Executive Villa, Oceanfront

Executive Villa, Oceanfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Ceiling fan
Blackout curtains
Separate bedroom
  • 43 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Double or Twin Room, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Renovated in 2022
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 Large Single Bed OR 1 King Bed

View all photos for Panoramic Room

Panoramic Room | Beach/ocean view

Panoramic Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Ceiling fan
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa, 1 Bedroom, Private Pool

Luxury Villa, 1 Bedroom, Private Pool

Luxury Villa, 1 Bedroom, Private Pool

Highlights

Separate sitting area
Soundproofed
Private pool
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Separate bedroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Villa with open air bathtub

Oceanfront Villa with open air bathtub

Oceanfront Villa with open air bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Ceiling fan
Sofa bed - single
Blackout curtains
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

SOL by Meliá Phu Quoc

On private beach
Pool
All-inclusive
Spa
4.3 out of 5, Excellent, (716)
The price is NZ$352
for 1 night
includes taxes & fees
5 Jan - 6 Jan
SOL by Meliá Phu Quoc

About the area

Ong Lang

A family-friendly stay in Phu Quoc awaits you at Sea Sense Resort. You'll be 2.5 km (1.5 mi) from Ong Lang Beach and 7.8 km (4.9 mi) from San Van Dong Duong Dong Stadium. Highlights at this beachfront resort include 2 restaurants, a full-service spa and a private beach. .A pampering day can include Thai massages and beachside massages along with facials, body treatments and reflexology. The restaurant, Sunset Restaurant, serves Vietnamese cuisine and is open for dinner. At the resort's own lounge bar or beach bar, you can enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Turkish bath/hammam and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. .Places within a 15-minute drive of this 4-property class Phu Quoc resort include Phu Quoc Night Market and Phu Quoc National Park.
View more Resorts in Ong LangOpens in a new window

What's nearby

  • Ong Lang Beach - 7 min drive
  • San Van Dong Duong Dong Stadium - 9 min drive
  • Phu Quoc Night Market - 10 min drive
  • Phu Quoc Bee Farm - 13 min drive
  • Vinpearl Safari - 23 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 37 min drive

Restaurants

  • ‪Bún Quậy Kiến Xây - ‬10 min drive
  • ‪Islander Restaurant - ‬8 min drive
  • ‪Aura Beach Club - ‬9 min drive
  • ‪Dong Tom Hum Lobster Cave - ‬10 min drive
  • ‪Eat Pray Love - ‬14 min walk

About this property

Sea Sense Resort

On private beach with outdoor pool, near Ong Lang Beach
Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sea Sense Resort such as an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a 24-hour fitness centre, a steam room and a garden. A complete renovation of Sea Sense Resort was completed in June 2022.

Smoking is allowed in designated areas at this 4-star Phu Quoc resort.

  • 86 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Built in 2013
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
Sea Sense Resort offers 86 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include Thai massages, facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe

Restaurants on site

  • Sunny Restaurant
  • Sunset Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Reflexology
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sea Sense Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1000000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 1000000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Sea Sense Resort Phu Quoc
Sea Sense Resort
Sea Sense Phu Quoc
Sea Sense Resort Resort
Sea Sense Resort Phu Quoc
Sea Sense Resort Resort Phu Quoc

Frequently asked questions

What is the cancellation policy at Sea Sense Resort?

Sea Sense Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sea Sense Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sea Sense Resort on 23 Dec 2024 start from NZ$119.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sea Sense Resort?

The closest beach to Sea Sense Resort is Ong Lang Beach (2 km).

Is there a spa on site at Sea Sense Resort?

Yep, there is an onsite spa at Sea Sense Resort. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does Sea Sense Resort have a pool?

Sea Sense Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Sea Sense Resort?

Sea Sense Resort features a private beach, a full-service spa and an outdoor pool.

What makes Sea Sense Resort a romantic place to stay?

Beachfront dining and a private beach, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sea Sense Resort.

Is Sea Sense Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and a private beach, it's no surprise that Sea Sense Resort is a hit with families.

Is there a free airport shuttle available at Sea Sense Resort?

No, Sea Sense Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sea Sense Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sea Sense Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sea Sense Resort?

No, pets and service animals are not allowed.

Sea Sense Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 207 reviews" "
Rating 8 - Good. 69 out of 207 reviews" "
Rating 6 - Okay. 14 out of 207 reviews" "
Rating 4 - Poor. 4 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Eliza

Disliked: Cleanliness, amenities, property conditions & facilities
The only few good things about the resort was we booked the room with the private infinity pool & had a beautiful outlook & breakfast was pretty good. The room was okay however the toilet leaked everywhere every time it was flushed & it smelt. The shower leaked, the rain shower head didn’t work at all & the hand held shower device was broken & sat at its lowest point in a crooked position. The Resturant manager had very poor English & even worse service. His colleagues made up for his bad service & were the ones that apologised for service, he just ignored us. If you don’t go to dinner before 6pm you will have long waits (if) many people dinning. The food is average & excuses used from restaurant manager like “it’s to late, not available now” when we went to order on different occasions a smoothie, a pizza or an ice cream sundae, all things that are very easy to make & you don’t run out of?! Cleaning staff were friendly but the bathroom floor was dirty every day, I’d clean up leaking water from toilet & floor was black. The did bring fresh towels daily & beach towels too with was good. Check in & check out service was very average compare to several other places we stayed.
Stayed 6 nights in Dec 2024

10/10 Excellent

inyoung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
한국인 많이 없어서 너무 좋았고, 조식 포함가격 생각하면 너무 좋고, 정말 고립된 느낌이라 좋아요 대신 그랩 잡기도 힘들어요 ㅎ
Stayed 2 nights in Feb 2024

10/10 Excellent

Annetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Cathal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
my fiancee and i appreciated the quiet peaceful atmosphere
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, room on beach was excellent, service and breakfast was fantastic
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
See you again
I been there 3 times and feel like to be back again. Nice room right on the beach, and natural area
Stayed 3 nights in Oct 2019

10/10 Excellent

Xen, HK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing open air bathtub, however the villa with seaview is blocked by trees...
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went above and beyond. Seriously.
It was great. The resort is beautiful, I recommend reserving one of the newer suites. It is a jungle, so be prepared. We had an accident and had to go to the ER for urgent care and the staff stayed with us at the hospital for over 6 hours. They drove us wherever we needed to go including the pharmacy. They are kind and very helpful.
Stayed 8 nights in Apr 2019

10/10 Excellent

Quyenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay! Beautiful!
Beautiful resort and private beach! The room was clean and spacious. Bathroom was big! I got the ocean front view room. It was nice! Buffet breakfast was good! Not a lot of choices, but not bad at all! Will come back here if I have a chance! Staffs were great! Please keep up the good work.
Stayed 2 nights in Mar 2019

10/10 Excellent

Yuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing views, clean and stylish air conditioned rooms. Highly recommended! We stayed in an oceanfront room and loved having the beach steps from our porch. The resort could do better in terms of providing water coolers to fill reusable bottles from, but they do provide one small bottle per person per day and you can purchase more. From an environmental perspective, it’s not ideal, but the bathroom amenities are free of single-use plastic—great since plastic waste is a big problem on the island. The small gym had all the basics for a quick workout, and the free loaner bikes were useful for cycling to Ong Lan beach nearby, or to grab a bite down the road. Staff are friendly, gracious and helpful. We will be back next year for sure!
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was great and the property was beautiful. They could use some new bikes and a couple stand up paddle boards would be nice.
Stayed 9 nights in Jan 2019

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a Great experience and the resort though a tad old has great service staff who are mostly friendly and made up for it. Special mention to Guest Relations Peter whom is Most helpful and thoroughly knows he job well. The sea is calm and the place serene. Great place to just wind down and recharge.
Stayed 3 nights in Dec 2018

8/10 Good

Ruth, Sydney

Liked: Staff & service, room comfort
Hotel On Beach
Great room : Sea Front Kitchen Staff. Fabulous Pool Area Staff. Fabulous and fun Hotel on hill, exclusive to holiday makers that would care to be isolate from everyone. Can eat at resort but quite expensive. Several restaurants and food good okay but expensive. Staff fantastic Courtesy bus from airport to resort and return. Only 150 each way to centre by cab. Not much outside resort but staff are absolutely helpful in all areas of resort. I
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villas
Really on the beach. The villas are attractive and well maintained. Extremely comfortable beds. Excellent swimming pool that's also really close to the beach. The beach is good for children and gentle dips if you're older. Lovely staff who go out of their way to meet guests' needs.
Stayed 3 nights in Jun 2018

10/10 Excellent

Bao, San Diego, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay!!!!
AMAZING STAFF, great location for a relaxing get-away from the noise of Vietnam! Sea Sense facilities were kept very clean ! Our 2 beach front villas were sooo dreamy ! Love the bottles of wine and snacks provided in the rooms! Breakfast and Vietnamese coffee was outta this world!! I miss Phu Quoc, Vietnam already 😄
Stayed 4 nights in Mar 2018

8/10 Good

Sally, Adelaide, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful, remote setting, right on the beach
Sea Sense is truly Sea Sense. It’s on Ong Lang beach so away from the hustle and bustle of Dong Dong and Long Beach. So that means if you want to go to those places you need to get a shuttle or taxi. We didn’t we arrived and relaxed for the whole 4 days. We had a beachfront Villa, it was the best, don’t bother booking anything else- except the private pool villas! It was right on the sand and you can never get sick of looking and listening to the ocean. Our villa was always spotless and well serviced. The resort is good. Nice pool, beach bar and private beach. The beach is rugged, still got the coconut trees and the water is the perfect temp! The staff do struggle to understand you and the cocktails are a little amateur. Communication breakdown for our airport pick up so we had to get a taxi. We were told the shuttle into town wasn’t going cause it was low season, despite it being just after Easter. The chess pieces are all broken. We ate at the restaurant twice and while the setting is great and food good, the service is annoying and we got the wrong food and drinks more than once. Highly recommend walking along the beach to the 2 Mango Bay restaurants. They are outstanding and same heightened price. I recommmed to stay here. The villas are great, superb breakfast and relaxing stay. Just so you know the resort needs a little polishing which is more a management issue than staff!
Stayed 4 nights in Apr 2018

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sea Sense Resort is fantastic! We stayed the end of December through New Years. The staff are extremely supportive and informative as to how to best enjoy Phu Quoc. The New Years party was fabulous- Great band, Vietnamese tradition, great food, and great scenery. We had the room with our own pool and view of the nightly sunsets over the sea! You can snorkel off the beach, kayak, or just hang out and enjoy the view. Our family will be coming back and we strongly recommend the resort.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
great resort
this is a great resort on a lovely private beach. the Beachfront Villas are the rooms to stay in. Spacious, private, good air circulation and a fantastic view. The staff are friendly and helpful but there is a problem with management. There simply aren't enough staff who can communicate in English. This may not seem necessary at a resort in Vietnam, but the clientele are largely Swedish, German, French, English with some North Americans. Everyone communicates in English and when the staff can not understand your request or problem this exacerbates a situation and makes a small problem, a large one. For example, we called to ask how to lower the speed on the overhead fan. A simple request but the staff could not understand what we were asking and after attempting many different ways to communicate the problem, i just retreated in frustration. We spend a fair amount of time scouring the room for a switch and finally found one behind a small lamp table, out of the way and turned the fan down. Simple problem that became frustrating one. We had a number of issues like this. Two staff who really did stand out are Gabby, a Lithuanian who is fluent in English and was a great help,, and Peter, a local who was also fluent in English and had a great sense of humour and responsibility towards the hotel. The hotel needs more staff like them. Even with the communication issues, we would still highly recommend this resort because all the good outweighed the bad.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the beach
Had a very warm welcome by Peter (English name for Thuy?sp?) with the hotel shuttle. We much appreciated that he continued to assist us throughout our stay. We had a few small, easily solvable problems after arrival but overall it was a lovely relaxing resort right on the beach. The quality of the food was good but service was sometimes slow. Some of the lower-level staff didn't seem to have an understanding of guest service. For example, when delivering something to the room they simply walked in on the guest without knocking. After mentioning this to Gabby in guest services this problem was solved. One problem, which wasn't the resorts fault, was that many guests smoked and were slovenly leaving cigarette butts on the beach and smoking in the restaurants. Staff did try to clean up after these boors but it was difficult. All in all it was a lovely resort which I'd highly recommend.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gateaway in Phu Quoc
The outdoor bathtub with ocean view is amazing. Staff are friendly. Local area is private, far from city centre which is of limited choices of food and relatively pricey. Overall stay is great and we will be back.
Stayed 5 nights in Nov 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2017