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Ban Raya Resort and Spa

4.0 star property
Resort with free parking, in the vicinity of Kata Beach

Photo gallery for Ban Raya Resort and Spa

Outdoor pool, pool umbrellas, lifeguards on site
Fishing
Fishing
Aerial view
Aerial view

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Laundry
  • Parking included
The current price is NZ$115
includes taxes & fees
26 Mar - 27 Mar

Explore the area

Map
7/26 Moo3, T.Rassada, Muang, Ko Racha Yai, Phuket, 83000
  • Batok Beach
    ‪17 min walk‬
  • Rawai Beach
    ‪10 min drive‬
  • Kata Beach
    ‪18 min drive‬

Room options

View all photos for Garden-view Suite with Terrace including roundtrip shuttle boats

Garden-view Suite with Terrace including roundtrip shuttle boats | View from room

Garden-view Suite with Terrace including roundtrip shuttle boats

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Garden-view Room with Terrace including roundtrip shuttle boats

Deluxe Garden-view Room with Terrace including roundtrip shuttle boats | View from room

Deluxe Garden-view Room with Terrace including roundtrip shuttle boats

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Terraced House including roundtrip shuttle boats

Terraced House including roundtrip shuttle boats

Terraced House including roundtrip shuttle boats

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Raya Villa With Terrace Bathtub including roundtrip shuttle boats

Raya Villa With Terrace Bathtub including roundtrip shuttle boats

Raya Villa With Terrace Bathtub including roundtrip shuttle boats

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
  • 80 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

About the area

Ko Racha Yai

At Ban Raya Resort and Spa, you'll be 9.4 km (5.8 mi) from Kata Beach and 11.2 km (7 mi) from Karon Beach. Highlights at this resort include a restaurant, an outdoor swimming pool and free self-parking. .A day of pampering can include Thai massages and body wraps along with aromatherapy and reflexology. The restaurant, Sa-Bieng Restaurant, serves Thai cuisine and is open for breakfast, lunch and dinner. At the resort's own beach bar or poolside bar, you can enjoy a drink. Enjoy the lifeguards on site along with access to boat tours and ecotours. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 4-property class Ko Racha Yai resort, you'll be 19.7 km (12.3 mi) from Patong Beach and 28.9 km (18 mi) from Kamala Beach.
View more Resorts in Ko Racha YaiOpens in a new window

What's nearby

  • Batok Beach - 17 min walk - 1.4 km
  • Rawai Beach - 10 min drive - 3.5 km
  • Nai Han Beach - 10 min drive - 4.4 km
  • Kata Beach - 18 min drive - 9.5 km
  • Karon Beach - 23 min drive - 11.3 km

Restaurants

  • ‪Padthai Restaurant - ‬10 min walk
  • ‪Sunset Beach Restaurant - ‬15 min walk
  • ‪Gerardo's - ‬15 min walk
  • ‪Earth Cafe - ‬15 min walk
  • ‪Lobby Bar The Racha - ‬15 min walk

About this property

Ban Raya Resort and Spa

Resort with free parking, in the vicinity of Kata Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. You'll find a business centre on site.

Public spaces have free WiFi. An outdoor pool, spa services, and a library are also featured at the business-friendly Ban Raya Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Ko Racha Yai resort.

  • 48 guestrooms or units
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Ban Raya Resort and Spa offers 48 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Rooms open to balconies. This individually decorated and furnished accommodation has separate dining areas and includes desks. Digital televisions are provided.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, complimentary toiletries and toothbrushes and toothpaste. This Ko Racha Yai resort provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: THB 200 for adults and THB 200 for children
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sa-Bieng Restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • Books
  • Ecotours
  • Fishing
  • Games
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Scooter/moped rentals
  • Scuba diving
  • Snorkelling

Family friendly

  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business centre

Outdoors

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Ban Raya Resort and Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1250.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 200 for adults and from THB 200 for children
  • Airport shuttle fee: THB 17000 per vehicle (one way)
  • Rollaway bed fee: THB 1250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Baan Raya
Baan Raya Ko Racha Yai
Baan Raya Resort
Baan Raya Resort Ko Racha Yai
Ban Raya Resort Ko Racha Yai
Ban Raya Resort
Ban Raya Ko Racha Yai
Ban Raya
Ban Raya Resort Spa
Baan Raya Resort Spa
Ban Raya Resort and Spa Resort
Ban Raya Resort and Spa Ko Racha Yai
Ban Raya Resort and Spa Resort Ko Racha Yai

Frequently asked questions

Is parking available at Ban Raya Resort and Spa?

Yep, Ban Raya Resort and Spa has a free self car park.

How much does it cost to stay at Ban Raya Resort and Spa?

As of 16 Mar 2025, prices found for a 1-night stay for 2 adults at Ban Raya Resort and Spa on 26 Mar 2025 start from NZ$115.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ban Raya Resort and Spa?

The closest beach to Ban Raya Resort and Spa is Kata Beach (25.7 km).

Is there a spa on site at Ban Raya Resort and Spa?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Thai massages.

Does Ban Raya Resort and Spa have a pool?

Ban Raya Resort and Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Ban Raya Resort and Spa a romantic place to stay?

Al fresco dining and romance packages, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Ban Raya Resort and Spa.

Are there hot tubs in the rooms at Ban Raya Resort and Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Ban Raya Resort and Spa serve breakfast?

Yeah, buffet breakfast is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Ban Raya Resort and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ban Raya Resort and Spa?

Yep, they've got a beach bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ban Raya Resort and Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Ban Raya Resort and Spa?

No, pets and service animals are not allowed.

Ban Raya Resort and Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 54 reviews
Rating 8 - Good. 21 out of 54 reviews
Rating 6 - Okay. 10 out of 54 reviews
Rating 4 - Poor. 9 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

7.4/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Pieter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The big problem is, it's part of a huge Chinese tour operation now, so any peace and quiet goes out of the window. Was greeted with "nihao" at check in, constant announcements in Chinese, it's just not a pleasant experience. we left a day early because of it. I guess if you are Chinese you will love it here. The resort itself is nice, the pool is nice and the staff who do speak Thai are friendly.
Stayed 3 nights in Dec 2024

4/10 Poor

Liviu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel I ever booked
This was our first trip to Thailand and this island was recommended to us. Since there aren't many options on the island in terms of hotels, we chose this one. Big mistake. The location is not bad, could have the potential of a great hotel...but: - the staff barely speaks English and it's a real challenge to get anything done - there's a 3% surcharge if you pay by card, which was not specified anywhere in the booking confirmation email - the room was decrepit. There was a rusty folding bed in the bathroom, blocking what I assume was to be the wardrobe (yes, you are right, it was in the bathroom, next to the toilet); not that I would ever put my clothes in there. The windows and mirrors in the room seemed they have not been cleaned in forever and the door was rusty and had a hole in it, at the bottom. The bathroom smelled like pee. The only good thing was the bed (was comfortable enough) and the fact the AC worked. - the food at their restaurant (including breakfast) was terrible...and not cheap. - the island is pretty dirty and their staff contributes to that state. One of the guys picking us up from Patong beach, once finished his smoothie, he threw the empty plastic cup and straw on the side of the dirt road...
Stayed 3 nights in Feb 2019

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Friendly staff. Good accommodations. Poor WiFi coverage in the garden facing bungalows. A small refrigerator would have been appreciated
Stayed 3 nights in Nov 2017

6/10 Okay

delmarre, kualalumpur

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Too expensive for service
No welcome drink Have to carry our luggage Food horrible Restaurantstaff do nothing Nice location

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

QIAN, Tian jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good diving and comfortable stay
nice view! intersing diving! comfortable bed! food is not delicious.

2/10 Terrible

RENEE, Cape Town

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing resort on beautiful island
We stayed there 12 years ago and it was superb. It has now become primarily a base for groups of day trippers from Phuket and,along with all the other resorts on this beautiful island ,overpriced with mediocre food and mediocre service. No assistance with luggage during transfers by boat, while walking through water on beach, or at jetty.No fridge or cold water ,no coffee making facilities,in room. The island itself is strewn with unsightly building rubble. Superb snorkelling.

6/10 Okay

Erja

Stayed 1 night in Feb 2019

4/10 Poor

Leena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Das Resort ist schön gelegen und in der Bucht gibt es Korallen und viele Fische zu sehen. Leider ist das Restaurant nicht besonders gut und die Preise völlig überteuert. Das Personal ist relativ unaufmerksam und nicht besonders freundlich. Der Service auch für die Unterkünfte ist relativ dürftig.
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Il posto é nel complesso carino, stanno ristrutturando diverse camere, ma la la cosa che mi ha colpito di più sono i varani che girano liberamente come fossero gattini
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nonostante la spiaggia di questo resort sia rocciosa è l’unica dell’isola dove è possibile vedere una quantità enorme di pesci. La piscina è bellissima con vista mare da sopra la cucina. In generale l’ambientazione é bellissima. La stanza é molto bella e spaziosa e rimane negli standard della Thailandia. Forse migliorerei un po’ l’inglese dello staff ma bene o male ci si può capire.
Stayed 2 nights in Feb 2019

10/10 Excellent

Nattakarn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมสงบ สะอาด ค่ะ
Stayed 1 night in Dec 2018

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isola da sogno
Posto incantevole! Ubicato in mezzo alla natura ha solo bungalow con accesso privato e piccolo patio/ balconcino. Camera semplice ma pulita, mancanza di riassortimento dei prodotti x il bagno, ma viene effettuato il cambio giornaliero degli asciugamani. Buona colazione con influenza asiatica! Baia privata dove si può effettuare il migliore snorkeling dell'isola!! !! Attenzione di sera x muoversi nell'isola si ha bisogno di una torcia poiché non vi è illuminazione!!! Un posto da sogno!!!!
Stayed 5 nights in Jan 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Raya has died
Kävin saarella ensimmäisen kerran 2010..tuolloin rannan korallit olivat vielä elossa ja hienoa katsottavaa ja vesi todella kirkasta. Nyt turistit pilanneet rannan ja korallit kuolleet ja hyvin vähän elämää veden alla. Saari sopii parhaiten päiväretkikohteeksi..pitkät kävelymatkat ja kyytejä huonosti. Jos on useamman päivän niin ainoa oikea hotelli mikä kannattaa ottaa on The Racha Patok beachillä tai sitten joku Patok beachin bungalow (Venekyydit lähtee ja tulee Patok beachille). Sain Ban Raya-hotellin ravintolasta ruokamyrkytyksen joten seuraavat pari päivää meni wcssä suurimmaksi osaksi ja sitten sairaalaan kun pääsin pois saarelta. Kallis sesonki aika, pettymys oli maksaa itsensä kipeäksi..kirjaimellisesti. Hotelli ja palvelut sielä ihan ok vaikka tottakai kalliimpia kuin mantereella. Alue hiljainen ja iso. Allasalue ihan hyvä. Sijainti huono..hotellilla kivikkoinen ranta ja matkaa päärannalle paljon.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is too bad taste!
朝ごはんが不味すぎる！レンタルバイクも高いし、レストランのボーイも不親切。島じゃなかったら潰れてると思う。でも、島は素晴らしく美しくて大満足
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

あきちゃん, 日本、広島市

Liked: Cleanliness, room comfort
Disliked: Staff & service
のんびりゆったり
とにかく、ゆっくり、ゆったり、のんびりするのには最適なホテルです。設備がよくてサービス満点で豪華さを求めている人には向きません。必要最少限のサービスで自然の中で贅沢な時間を過ごせる人向きです。ホテルのすぐ下のプライベートビーチは白い砂浜のビーチではありませんが、珊瑚と綺麗な魚を沢山見ることができます。結構大きな魚もいます。スタッフのサービスは良いとは言えません。タイ人ではなくミャンマー人らしいです。レストランの食事もいまいちです。しかし、ホテルライフを総合的に評価すると、宿泊できるゲストの数も多すぎもせず少なすぎすもせず快適です。本当の贅沢な時間の過ごし方が理解できる人にお薦めです。
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Schöne Lage abseits der Massen
Wir waren 6 Tage dort, und die Anlage hat uns sehr gut gefallen. Allerdings ist das Personal extrem unmotiviert. Man wird eigentlich komplett ignoriert. An einem Morgen um kurz nach Acht war einem Gast ein Spiegelei vor dem Frühstücksbüffet heruntergefallen. Das lag auch um 9.30 Uhr noch da, was nicht nur hässlich aussah sondern wegen der Rutschgefahr auch nicht ungefährlich war.

8/10 Good

Maria

Liked: Room comfort
Okay hotel på en skøn ø
Vi tog afsted med minimale forventninger og blev derfor positivt overrasket. Koh Racha er en dejlig ø med en lækker strand. Her er dog mange dags turister, så vi valgte at tage på nogle af øens andre strande i dagstimerne. Hotellet er hvad det er. En smule slidt og kunne godt trænge til en facelift, men alt i alt havde vi et dejligt ophold. Hvis man kommer med lave forventninger bliver man bestemt ikke skuffet. Til hotellet høre også en lille strand, her er perfekt at snorkle, da der er mange koraller. Vi havde lidt problemer med at få arrangeret bådtransport, men personalet på hotellet prøve at hjælpe på bedste vis.

6/10 Okay

jim

Liked: Cleanliness
Déçu
Déçu de l'hôtel par rapport au prix payé . Pas internet dans les chambres , seulement à la réception quand ca sautait pas . Pas de frigo dans la chambre donc obliger d aller acheter de l eau fraîche à la boutique du coin . Les serviettes de plage sont à louer . Je dirai vu le prix on s attend à un minimum de service . Le cadre est sympa car beaucoup d arbrs mais attention aux moustiques . J'ai du à plusieurs reprises demander au service de nettoyage de désinsectiser car la protection de moustique dans la salle de bain étaient trouées à plusieurs endroits et les moustiques se baladaient dans la chambre. Personnel souriant mais pas souvent la au niveau de la réception Check in.

4/10 Poor

Hisako

Disliked: Staff & service
海好きでも短期滞在をおすすめします。
一番安いカテゴリーに５泊しました。 毎日お水２本、アメニティはシャンプー＆リンス、石鹸のみ。歯ブラシはないです。 お湯がほしい場合有料です。レストランで２０B払うと大きめの急須に入れてくれます。 ビーチタオルもレンタル代３０B支払う必要があります。 島のレストランまで少し距離があります。散歩には丁度良いくらいです。 スタッフに微笑みはありません。もくもくと仕事をこなしているだけです。 唯一笑顔で対応してくれたスタッフは、ホテルのコンビニレジの女の子だけ・・・。 お客さんの大半が大陸からの団体旅行なので、無理もないかな？ 微笑みのタイを期待してくる方には、おすすめできません。 海しかないので、海以外で遊ぼうと考えている方にもおすすめしません。

4/10 Poor

Verified traveller

Disliked: Staff & service
あまりにもひどいフロント、レストラン従業員の接客態度
就業条件が悪いのか、従業員教育を全くしていないためか、とにかくフロント、レストランの従業員の対応が悪すぎる。レストランは、朝のバイキングで従業員が紅茶やミルク等がなくなっても補充はしない。呼んでもこない。夜にはフロントが誰もいなくなり、緊急時の対応ができなくなる。同宿者は「部屋が蚊だらけで部屋を変えてほしいと伝えたが、全く無視された」とのこと。なぜほおっておけるのか、不思議でならない。島という立地で割高なのは理解できるが、それにしても２倍から３倍を払っている分、ある程度の従業員の接客態度は必要だと思う。別のレストランに行ってみて、対応がよかったので、確信した。 一方で、室内の掃除はきちんと行き届いており、直接、接しない従業員のほうが きちんとしている印象。

10/10 Excellent

Arlett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Den Altagsstress entfliehen.
Der richtige Ort zum abschalten vom Altagsstress perfekt zum schnorcheln.

10/10 Excellent

YANG, 广东

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美美的班芝
其实在这间酒店住应该很休闲地住两三天，整个酒店以浮潜点为卖点，很不错，离岸很近的地方就有很多鱼，不会游泳或怕水的也可以这此玩，一点不危险.酒店房间是一个个小木屋，有很棒的空调，看样子是新的，虽然没有洗漱用品，但自己带就行啦，酒店餐厅的景也很美，吃完饭，在绿意中散步，美得很。酒店里的大蜥蜴，我们偶遇三次，看到人转身就跑，不用怕，我想不忍它，它也不会打扰你的。