Centara Grand Beach Resort Phuket

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Centara Grand Beach Resort Phuket

3 outdoor pools, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
3 restaurants, breakfast, lunch, dinner served; international cuisine
Water park

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Bar
    Bar
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
683 Patak Road, Karon Beach, Karon, Phuket, 83100
  • Karon Beach
    1 min walk
  • Karon Beach Roundabout
    13 min walk
  • Karon Temple
    4 min drive
  • Phuket (HKT-Phuket Intl.)
    66 min drive

Room options

Premier Suite, 2 Double Beds, Private Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
  • 83 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Suite, 1 King Bed, Private Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - twin
Ceiling fan
Hairdryer
Private bathroom
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Premium Deluxe)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 67 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Double Beds, Private Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Villa, 1 Bedroom, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Ceiling fan
  • 132 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Ceiling fan
Hairdryer
  • 132 sq m
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Villa Two Bedroom Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
2 bedrooms
Ceiling fan
  • 209 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - twin
Ceiling fan
Hairdryer
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed, Private Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Karon

A luxury stay in Karon awaits you at Centara Grand Beach Resort Phuket. You'll be steps from Karon Beach and 4.2 km (2.6 mi) from Kata Beach. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Cenvaree can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, The Cove, serves international cuisine and is open for breakfast, lunch and dinner. Barefoot Bar is the resort's own cocktail bar. Spend the day at the beach and enjoy the on-site free water park, free kids' club and gym. 6200 square feet (576 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a lazy river and an outdoor tennis court. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Karon resort include Bangla Road and Patong Beach.

What's nearby

  • Karon Beach - 1 min walk
  • Jungceylon Shopping Center - 8 min drive
  • Bangla Road - 8 min drive
  • Kata Beach - 9 min drive
  • Patong Beach - 9 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 66 min drive

Restaurants

  • ‪Centara Lobby Lounge - ‬1 min walk
  • ‪Kiri - ‬13 min walk
  • ‪Papaya - ‬15 min walk
  • ‪Daeng Restaurant - ‬17 min walk
  • ‪พรรณี - ‬9 min walk

About this property

Centara Grand Beach Resort Phuket

Luxury resort on the beach, with 3 outdoor swimming pools
As a guest of Centara Grand Beach Resort Phuket, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 7 meeting rooms are available. Event space at this resort measures 6200 square feet (576 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Centara Grand Beach Resort Phuket. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Karon resort.

  • 262 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 dining venues
  • 6200 sq ft of conference space
  • 576 sq. m of conference space
  • Built in 2007
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Centara Grand Beach Resort Phuket offers 262 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Karon resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Spa Cenvaree has 10 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: THB 1,059 for adults and THB 530 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Barefoot Bar
  • COAST Beach Club & Bistro
  • Mare
  • The Cove

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,200 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Grand Beach Resort Phuket

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 3531.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1059 for adults and from THB 530 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 3531.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centara Grand Beach Phuket
Centara Grand Beach Resort Phuket
Centara Grand Resort
Centara Phuket Grand Beach
Centara Resort
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Centara Grand Beach Resort
Centara Grand Beach
Centara Grand Beach Phuket Karon
Centara Grand Beach Resort Phuket Karon

Frequently asked questions

What is the cancellation policy at Centara Grand Beach Resort Phuket?

Centara Grand Beach Resort Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centara Grand Beach Resort Phuket?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Centara Grand Beach Resort Phuket on 8 Nov 2024 start from NZ$502.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Centara Grand Beach Resort Phuket?

Yep, Centara Grand Beach Resort Phuket has a free self car park.

Are there any beaches close to Centara Grand Beach Resort Phuket?

Yep, Centara Grand Beach Resort Phuket is a short 1-minute walk from Karon Beach. Fun beach activities include snorkelling, windsurfing and kayaking.

Is there a spa on site at Centara Grand Beach Resort Phuket?

Yep, Spa Cenvaree is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Centara Grand Beach Resort Phuket have a pool?

Centara Grand Beach Resort Phuket has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Centara Grand Beach Resort Phuket have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Centara Grand Beach Resort Phuket?

Centara Grand Beach Resort Phuket features 3 outdoor pools, a full-service spa and 3 restaurants.

What makes Centara Grand Beach Resort Phuket a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Centara Grand Beach Resort Phuket.

Is Centara Grand Beach Resort Phuket family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Centara Grand Beach Resort Phuket is a hit with families.

Does Centara Grand Beach Resort Phuket serve breakfast?

You bet, buffet brekkie is offered daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Centara Grand Beach Resort Phuket?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Centara Grand Beach Resort Phuket?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Centara Grand Beach Resort Phuket?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Centara Grand Beach Resort Phuket?

No, pets and service animals are not allowed.

Centara Grand Beach Resort Phuket Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 449 out of 914 reviews" "
Rating 8 - Good. 291 out of 914 reviews" "
Rating 6 - Okay. 109 out of 914 reviews" "
Rating 4 - Poor. 38 out of 914 reviews" "
Rating 2 - Terrible. 27 out of 914 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2024

6/10 Okay

Peter

Travelled with family and small children
Likes: Breakfast is great, Slides and water/lazy river our son loved. There are some lovely competent staff that work there. Dislikes: on the older side of resorts, Food and drink is crazy expensive price taxes. Not really walking distance to anything interesting. Some of the staff are not at the required level of competency to do their job correctly.
Stayed 10 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2024

2/10 Terrible

Gordon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos online are deceiving and the actual property is really rundown. The property is rundown and poorly maintained. Some facilities in the public area are out of order and they just wrapped a plastic band around it. The rooms are dirty, from rustic taps to grayish towels to broken closet etc.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Steven Mark

Stayed 10 nights in Jul 2024

6/10 Okay

brian, dana point

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Thamer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip with two kids
It’s my second time , overall all the resort, the location, the beach almost private, the pool are very good and the stuff all are good like the guys in the kids area the man from Turkey and the woman they made my kids day. But what need to improve is the room towls not new , the wood getting old in the rooms, they need to be arranged more in the club car service. the only stuff i face a problem with his name i think Bow i’m asking for club car and no one come and i faced him on my way to the reception i told him pick us up and he refused ! he is going to another room then i told i already order a club car and no one come he said ok come in with a sad face ! and going very fast in the road !! i have a pregnant woman and two kids in this open car !! why he go so fast it is not safe !! thats it overall i recommend the hotel for families.
Stayed 4 nights in Jul 2024

10/10 Excellent

Petrock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time staying at this property and it’s definitely a must for my family and I.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew, schaumburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

MILANA

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
this hotel is not worth these prices
the hotel did not meet my expectations. The hotel itself and the rooms are old, but that's not the worst part. The cleaning is very bad, it feels like they are just changing the bed linen, and the girls at the reception are very rude and communicate as if we owe them. I paid 2 rooms for myself and my parents, but I was not satisfied
Stayed 7 nights in Jun 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location and service would definitely stay there again.
Stayed 4 nights in May 2024

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this place. It was walkable to Koron town so I didn’t have to keep wasting money on taxis every time I wanted to eat or shop. The resort itself was perfect. I have two boy and need a place that I could relax and they would had stuff to do.
Stayed 7 nights in Jan 2024

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 4 nights in Apr 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book a corner room
Room 941 - amazing corner balcony overlooking beach and pool. Perfect for sunsets sitting in the jacuzzi. Also recommend the club room for snacks and drinks - service was always excellent.
Stayed 7 nights in Apr 2024

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good 4 star hotel that is on the outdated. Nice beach and safe option. Fun pools for children. Beach club had good food. Nice bar tender and dining stuff. Front desk was okay. They made us feel pressured to leave at 10:30AM to get our bags when our check out time is 11:00. I said 10:50, they said 10:30. If the check out time is 10:30 when you want us out of the hotel please adjust your check out stance. Once we agreed to 10:30 am baggage pick up came 10:25 am… this is our vacation please don’t pressure us to exit the property. Otherwise everything else was good. A great beach and pool made it worth it. Thank you
Stayed 3 nights in Apr 2024

8/10 Good

charles

Liked: Cleanliness, property conditions & facilities, room comfort
Phuket beach stay
Nice checkin. Room was pleasant and large with nice balcony refrigerator and large bathroom. Lots of stairs to pool/ ocean. Elevators diff to figure out and often just not available. Nice pool with lazy river. Crowded and difficult to get lounges and umbrella if not claimed early. No beach chairs or umbrella dispite nice sandy beautiful beach but jellyfish for a couple of days. Overall nice stay but not sure I would stay here again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Anant

Liked: Staff & service
Stayed 6 nights in Mar 2024

6/10 Okay

Jaime

Travelled with family
Liked: Cleanliness, amenities
We liked the kids activities and amenities. We did not like the lack of attention to detail. We asked for transportation to the airport at a certain time and they weren’t able to deliver. We missed our flight as a result. Definitively not 5 stars experience, but solid 4 stars.
Stayed 4 nights in Mar 2024

2/10 Terrible

Sushil, Matthews

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beach access nice however problems with bed bugs, general cleanliness and staff not addressing the issues at hand - simply giving canned responses.
Stayed 4 nights in Apr 2023

10/10 Excellent

Shibuki

Stayed 2 nights in Feb 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was really nice but the prices at the bars and restaurants were an absolute ripoff. Not enough sun beds for the amount of people. Lazy river needs cleaning more often.
Stayed 4 nights in Feb 2024

8/10 Good

Ciaran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, and very friendly staff
I went with my wife, her parents and our 9 month old daughter in Jan 2023. The weather was 30 degrees and very sunny every day. Great location if you want a nice relaxing resort during the day, but then some lively options in the evening for a drink and food with Karon so close. The staff were extremely welcoming, and helpful. The beach is beautiful and the sunsets are incredible. I’ve read reviews that say “it’s full of Russians”. I found a mix of all nationalities and anyway I don’t have a problem with any nationality. The guests were all very nice and friendly. Main negative is lack of walking options into Karon, expensive to eat when it’s so much cheaper outside, and the room was a little dated for a 5 star resort. Staff: 10/10 - very friendly and welcoming, from check-in where they organised an early check-in, to the restaurant staff who were exceptionally friendly to our daughter and the lobby staff who were attentive and very helpful. Food: 7/10 - breakfast was ok, selection was good but inconsistent. Some items would be available one day but not available the next. A big annoyance was on a Sunday they did a brunch which we didn’t want, but it was the only option from the restaurant that day. The usual a la carte was not available. The club sandwich was nice and the spaghetti bolognaise was very good. Also good food options for my 9 month old, which they blended. We mainly had breakfast and lunch and dined outside in the evening. Location: 8/10 - very close to live
Stayed 10 nights in Jan 2024