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Chanalai Hillside Resort, Karon Beach

4.0 star property
Family-friendly hotel with 2 outdoor pools and seasonal outdoor pool

Photo gallery for Chanalai Hillside Resort, Karon Beach

2 outdoor pools
2 outdoor pools
Exterior
Lobby
Deluxe Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is NZ$113
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
10 Patak Road, Soi 24, Karon, Phuket, 83100
  • Karon Beach
    ‪8 min walk‬
  • Karon Beach Roundabout
    ‪10 min walk‬
  • Karon Market
    ‪14 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪67 min drive‬

Room options

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Deep-soaking bath
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Pool Access

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Deep-soaking bath
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is NZ$211
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Karon

A family-friendly stay in Karon awaits you at Chanalai Hillside Resort, Karon Beach. You'll be 0.7 km (0.4 mi) from Karon Beach and 6 km (3.7 mi) from Patong Beach. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Hillside Restaurant, serves Thai cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy access to 2 outdoor swimming pools along with a seasonal outdoor swimming pool and a kids' swimming pool. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Karon hotel include Bangla Road and Wat Chalong.

What's nearby

  • Karon Beach - 8 min walk
  • Bangla Road - 7 min drive
  • Kata Beach - 8 min drive
  • Patong Beach - 10 min drive
  • Big Buddha - 16 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 67 min drive

Restaurants

  • ‪Centara Lobby Lounge - ‬11 min walk
  • ‪Kiri - ‬10 min walk
  • ‪พรรณี - ‬9 min walk
  • ‪Papaya - ‬9 min walk
  • ‪Sweet Chilli - ‬3 min walk

About this property

Chanalai Hillside Resort, Karon Beach

Family-friendly hotel with 2 outdoor pools and seasonal outdoor pool
As a guest of Chanalai Hillside Resort, Karon Beach, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the family-friendly Chanalai Hillside Resort, Karon Beach. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Karon hotel is smoke free.

  • 211 guestrooms or units
  • 7 levels
  • 4 buildings
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Chanalai Hillside Resort, Karon Beach offers 211 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers and complimentary toiletries.

This Karon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The property will be renovating from 15 May 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chanalai Hillside Resort, Karon Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 2000.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 1549.18
  • Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1549.18
  • New Year's Eve (31 December) Gala Dinner per child: THB 1549.18 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chanalai
Chanalai Hillside
Chanalai Hillside Hotel
Chanalai Hillside Hotel Phuket
Chanalai Hillside Phuket
Chanalai Hillside Resort Phuket/Karon
Chanalai Hillside Karon Beach Hotel
Chanalai Hillside Karon Beach
Chanalai Hillside Resort Karon Beach
Chanalai Hillside Resort

Frequently asked questions

What is the cancellation policy at Chanalai Hillside Resort, Karon Beach?

Chanalai Hillside Resort, Karon Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chanalai Hillside Resort, Karon Beach?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Chanalai Hillside Resort, Karon Beach on 2 Apr 2025 start from NZ$112.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chanalai Hillside Resort, Karon Beach?

Yep, Chanalai Hillside Resort, Karon Beach has a free self car park.

Are there any beaches close to Chanalai Hillside Resort, Karon Beach?

Yep, Chanalai Hillside Resort, Karon Beach is a short 8-minute walk from Karon Beach. Fun beach activities include scuba diving and body boarding.

Does Chanalai Hillside Resort, Karon Beach have a pool?

Chanalai Hillside Resort, Karon Beach has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The property will be renovating one of the swimming pools from May 15 2025 until June 30 2025 (completion date subject to change).

What makes Chanalai Hillside Resort, Karon Beach a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Chanalai Hillside Resort, Karon Beach.

Is Chanalai Hillside Resort, Karon Beach family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Chanalai Hillside Resort, Karon Beach is a hit with families.

Does Chanalai Hillside Resort, Karon Beach serve breakfast?

Sure does, buffet breakfast is on offer daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Chanalai Hillside Resort, Karon Beach?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Chanalai Hillside Resort, Karon Beach?

Yep, they've got a lounge bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chanalai Hillside Resort, Karon Beach?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Chanalai Hillside Resort, Karon Beach?

No, pets and service animals are not allowed.

Chanalai Hillside Resort, Karon Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 204 out of 478 reviews
Rating 8 - Good. 183 out of 478 reviews
Rating 6 - Okay. 60 out of 478 reviews
Rating 4 - Poor. 23 out of 478 reviews
Rating 2 - Terrible. 8 out of 478 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Stayed 3 nights in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were very nice
Stayed 16 nights in Nov 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall good for the price. Has a downstairs pool as well as a rooftop pool which is nice. Breakfast was standard and good.
Stayed 3 nights in Nov 2024

10/10 Excellent

CLEMENTINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Had an excellent breakfast. Very clean & a very friendly staff. Would have stayed longer but no room available.
Stayed 7 nights in Oct 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff . The only thing i would say is the same breakfast for a week gets a little old whilst on a holiday.
Stayed 6 nights in Oct 2024

10/10 Excellent

REZA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Ritu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very beautiful and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

LaKeicia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

Susan, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Josée

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort hotel if you prefer not too busy area. Walkable distance from restaurants and shops. 900 meters from beach. Note there is heavy traffic going to other areas such as Patong, Kata Beach.
Stayed 2 nights in Feb 2024

6/10 Okay

Rose

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation. On the fourth floor overlooking the pool. Nice room, great amenities. Nice staff. 10 min walk to beach, easy to organise transport etc. Overall great accom, highly recommend.
Stayed 3 nights in Nov 2023

2/10 Terrible

Chetna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Blood stained sheets that you have to ask twice to be changed, shower that doesn’t regulate its temperature (so you’ll be freezing and burning within 10 seconds) and meat cooked on the same pan as vegan/vegetarian food - with no cleaning in between! Absolutely would never visit again. The only upside this hotel has is its location.
Stayed 5 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the money
Stayed 2 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet. Very nice staff
Stayed 1 night in Aug 2023

10/10 Excellent

Veasna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. The pool was nice and most importantly the staff was amazing. The front office staff to the dining staff was so nice and accommodating. Great overall service! I will definitely stay again.
Stayed 7 nights in Jul 2023

4/10 Poor

Guest

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. My room was never cleaned in the 5 days I was there. The breakfast buffet was a total joke aswell!
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Lovely pool. Very clean. Excellent poolside service. Gorgeous, relaxed rooftop pool. Quiet location.
Stayed 13 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, staff were very helpful and always acknowledged you, even the young man cleaning the pool in the morning had a smile on his face! The bed was a little hard, but I am one for a soft mattress.
Stayed 13 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
We didn't like how to AC/Electricity could only be in use if a room key was inserted in the slot. That being said, every time we returned to our room in took a bit for it to cool down and it was always muggy upon entering.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, convenient location, friendly staff, nice swimming pool
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT walking distance to the beach
Perfect! Nice hotel!
Stayed 2 nights in Nov 2019

6/10 Okay

Ong

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Sanjaykumar, Vadodara India

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and condition. Clean and beach approach ia very near.
Stayed 4 nights in Nov 2019