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Phuket

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Phuket

Beach/ocean view
3 outdoor pools, pool umbrellas
Balcony
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
100 Vised Road Moo 2, Rawai, Phuket, 83130
  • Laem Ka Beach
    1 min walk
  • Chalong Bay
    1 min walk
  • Seashell Museum
    12 min walk
  • Phuket (HKT-Phuket Intl.)
    73 min drive

Room options

View all photos for Duplex pool suite

Premium bedding, pillow-top beds, minibar, in-room safe

Duplex pool suite

  • Sleeps 3

Evason Deluxe Sea View

Highlights

Balcony
Air conditioning
TV
Pillow menu
Ceiling fan
Blackout curtains
Sofa bed
Premium bedding
  • Sea view
  • Sleeps 3

View all photos for Evason Studio Sea View

Premium bedding, pillow-top beds, minibar, in-room safe

Evason Studio Sea View

Highlights

Balcony
Air conditioning
TV
Pillow menu
Ceiling fan
Blackout curtains
Sofa bed
Premium bedding
  • Sea view
  • Sleeps 2

View all photos for Junior Suite Sea View

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite Sea View

Highlights

Balcony
Air conditioning
TV
Pillow menu
Ceiling fan
Blackout curtains
Sofa bed
Premium bedding
  • Sea view
  • Sleeps 3

Evason Studio Garden View

Highlights

Balcony
Air conditioning
TV
Pillow menu
Ceiling fan
Blackout curtains
Sofa bed
Premium bedding
  • Sleeps 2

Similar properties

Building design
Wyndham La Vita Rawai Phuket
Pool
Spa
Kids pool
Waterslide
4.3 out of 5, Excellent, (7)
The price is NZ$294
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Wyndham La Vita Rawai Phuket

About the area

Rawai

A luxury stay in Rawai awaits you at Phuket. You'll be steps from Chalong Bay and 1.9 km (1.2 mi) from Rawai Beach. Highlights at this beachfront hotel include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Six Senses Spa can include massages, body scrubs and aromatherapy. The restaurant, Into the View, is open for breakfast and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the private beach and enjoy the on-site gym, outdoor tennis court and sauna. Business travelers can take advantage of meeting rooms, conference space, and limo/town car service. Other amenities include Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Rawai hotel include Chalong Pier and Nai Han Beach.

What's nearby

  • Laem Ka Beach - 1 min walk
  • Rawai Seafood Market - 3 min drive
  • Rawai Beach - 6 min drive
  • Yanui Beach - 11 min drive
  • Nai Han Beach - 15 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 73 min drive

Restaurants

  • ‪มุขดี - ‬3 min drive
  • ‪Khun Pha Rawai BBQ Restaurant - ‬3 min drive
  • ‪Yong & Shark - ‬3 min drive
  • ‪Crepes Factory - ‬11 min walk
  • ‪Mad Mohally's - ‬16 min walk

About this property

Phuket

Luxury hotel on the beach, with 3 outdoor swimming pools
Simply step outside to unwind on the hotel's beach. At Phuket, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This luxury hotel also offers outdoor tennis courts, a health club and a steam room.

Smoking is allowed in designated areas at this 5-star Rawai hotel.

  • 260 guestrooms or units
  • 2 levels
  • 5 buildings
  • 6 dining venues
  • Conference rooms
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Garden
  • Outdoor picnic space
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Phuket offers 260 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay-per-view films.

Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Six Senses Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 11 years old are not allowed in the spa without adult supervision.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service

Food and drink

  • Breakfast available for a fee
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Into Thai
  • Into the Beach
  • Into The Sea
  • Into the View
  • Onto the Island

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • DVD player
  • In-room sofa bed
  • Rollaway/extra bed (surcharge)

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • 21-inch TV with satellite channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1483 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: THB 600 (for 24 hours, rates may vary)
  • Fee for in-room wired Internet: THB 600 (for 24 hours, rates may vary)
  • Rollaway bed fee: THB 1483 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Phuket
Phuket Hotel
Chedi Hotel Phuket
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
The Surin Phuket Hotel Thalang
The Surin Phuket Thailand
Phuket Hotel Rawai
Phuket Rawai
Phuket Rawai
Phuket Hotel Rawai

Frequently asked questions

What is the cancellation policy at Phuket?

Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Phuket?

Yep, Phuket is a short 1-minute walk from Banana Beach. Fun beach activities include windsurfing, body boarding and parasailing.

Is there a spa on site at Phuket?

Yep, Six Senses Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Phuket have a pool?

Phuket has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Phuket?

Phuket features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Phuket a romantic place to stay?

Beachfront dining and a private beach, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Phuket.

Is Phuket family-friendly?

You bet! With amenities such as an arcade, 3 outdoor pools and a private beach, it's no surprise that Phuket is a hit with families.

Is there a free airport shuttle available at Phuket?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Phuket?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Phuket?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Phuket?

No, pets are not allowed.

Phuket Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 58 reviews" "
Rating 8 - Good. 24 out of 58 reviews" "
Rating 6 - Okay. 11 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 4 out of 58 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Andy, Sydney, Australia

Liked: Cleanliness, staff & service, room comfort
Evason Phuket Rocks
I've been goingt o the Evason for about 7 years now and always stay there at least once a year - sometime more! Yes the place is due a makeover, but the staff and ambience of the place is sublime. You also won't have had the opportuinity to eat breakfast with such a view many places in your life! Bon Island is a treat - the list goes on! Go - enjoy!

2/10 Terrible

Felipe, Charlottesville, VA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evason-Phuket
This is the worst experience I've ever had. Our room was not ready at midnight when we arrive to the hotel. The bathroom was dirty and messy. The person in the reception didn't speak English.

8/10 Good

Clicker, UK

Liked: Cleanliness, staff & service, room comfort
Our week away from it all - very peaceful
Hotel is secluded and sits on a very steep slope. Location is very private - the hotel does not have a beach on site, but has exclusive use of a beach on Bon Island which is about a 15 minute free long-tailed boat ride away. Facilites on the island are good: bar offering meals and snacks, just about enough sunbeds, windsurfer and hobi-cat rental etc. The beach is surrounded by a reef which is great for snorkelling if the tide is high enough, at low tide the water will not be much above your knees in the sandy bottomed area before the reef starts (some 10m out). You are not allowed to swim or snorkel over the reef until the tide reaches a certain height - this is to prevent damage to the (partly dead) reef and yourself. Some days the tide times may mean you cannot go over the reef at all. You can snorkel parallel to the reef even in fairly low tides if careful - still many fish to be seen. There is a public beach of sorts next to the hotel with some small local kiosks and food - also sunbeds for rent. Didn't look the best beach for swimming as boat trips leave from there and go in and out at quite high speed. Catering at the hotel is generally very good, breakfast buffet is superb with much choice - try to get breakfast included if you can. The other 3 restaurants ranged from average to exceptional (Into the Sea). As in Thailand generally, wine is very expensive. As the hotel is on such a steep slope, significant steps and walking are involved - even if you use the shuttle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Loved every bit of it!
Lovely hotel. We got treated so well here. Had our own butler who really looked after us. We were away for our honeymoon so booked the Duplex Pool Suite. Was such a treat as had our own pool and special area by ourselves to have breakfast away from the main restuarant. Loved every bit of it! Found some lovely places to eat nearby also but hotel food was great just a bit more pricy!

6/10 Okay

Joan, Hong Kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Evason
This hotel is beautifully appointed with great views etc. I have been going here for a few years and sadly the maintenance of the rooms is not as good as it should be. When we first arrived we stayed in a regular seaview room, the quality was not good, so the hotel moved us into a deluxe room which was much nicer. Some of the communal areas are quite run down especially the area around the swimming pool. Its a real pity because the staff are superb, the breakfasts and cuisine fantastic, but now the Evasun need to spend some money renovating the rooms and some of the communal areas.

10/10 Excellent

Tara, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in Phuket
From the minute you turn off the main road into the drive to the lobby you can't help but feel the relaxation and calmness that surrounds this resort. The resort is lovely and has a calm relaxing feel to it. We were upgraded to a sea view and not even told and didn't discover this till arriving in the room. The hotel surrounds are gorgeous. The restaurant is breathtaking, pool areas are stunning. Everything is thought of. Loved that room facilities all had the same lemon grass smell. Loved the hotels philosophy of S.L.O.W L.I.F.E. having their own private island was wonderful. I wish we could have stayed longer 5 nights was not long enough. The only tiny negative is the bathrooms are probably needing an upgrade soon. But even this didn't bother us, they had a rustic feel which blended in with the relaxed slower pace of life in the resort. And some people have complained about the amount of stairs but they supply shuttles if you are really that lazy or incabable of walking. But really the walk after the huge breakfast was welcome to walk off the food. Loved it can't recommend this property enough.

6/10 Okay

Verified traveller

Liked: Cleanliness
Only go if u want a complete getaway
Lovely grounds great pools. Ok food at non- Thai prices. Slack, slack service. Clean. But tired rooms. Thai restaurant lovely. Good breakie. Bon island lovely.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
very nice Bon Island,and best services

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a beautiful setting.
Beautiful hotel in very nice setting overlooking the sea. A little isolated so if you plan to leave the resort at all you need a car which the hotel will happily arrange for you. My only real complaint was the only Wifi available was in the hotel lobby not in the room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very best of Phuket: a big resort, basking in glorious boutique luxury.
A safe distance from the Patong insanity, Evason offers a wonderfully relaxing, natural beauty. The resort is large but unless you actually walk through it, you don't realise the scope and size. Even then, it's a pleasure to explore. Magnificent restaurants, private island, three pools, one of which an inspiring infinity pool where I swam at sunrise (before the official pool opening time, but with the blessings of the pool man) and relaxed in the afternoon. You can find cheaper but you'll be hard pressed to find better. I hope I can afford to go back one day. It's already become one of my favorite destinations on the planet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and relax at The Evason
The best place for "Time Out", the resort is second to none for total tranquility. Facilities are excellent and plenty of room at the pools. Visiting Bon Island for the day was so peaceful. Breakfast is the best ever!! Even though there were a lot of people at the resort one felt like it was all theirs! For evenings there are restaurants on the beachfront within walking distance (20 mins) or take a Taxi outside the resort. Looking forward to my nexttime.

10/10 Excellent

Travel, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for couple who want to relax
I love Evason hotel and all kind of services and nice bon island... Is good places to go for couple of days.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

8/10 Good

Oli, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful resort with nice view
It's not easy to find because the road signs of the hotel is quite small. Byt the service of the staff is excellent. They will follow up all of your requests. The breakfast have many choices and dine in the good view restaurant. The infinity pool is excellent. There are some happy hours which the drinks are buy one get one free. The room is clean and tidy but the tv signal is unstable. The boat to Bon Island was stop in the PM in my two days stay. But the island is good for relaxing and which have high privacy.

2/10 Terrible

Harold, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst Hotel in Phuket
Don't be deceived by the photos! This hotel is not worth the money. The hotel is in a poor state of maintenance, they charge you for everything, the staff is rude, they advertise the use of a private island but you can only go for a few hours a day because of the low tide. There are many other hotels in the area that offer better service and facilities for a better price. Their Spa is falling apart. Stay away from this hotel. It should be a 2-3 start hotel at most.

10/10 Excellent

Yuki, Toronto area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, natural, considerate...maybe not for the average package tourist...
The Evason's charm is due to its seclusion, natural surroundings (they didn't clear-cut all the trees in sight to plant uniform and occasional palms, unlike some places!), and million dollar views of the Andaman Sea. They have a lovely private island you can reach by free long-tail boat off the resort pier. The spa is great, there are plenty of good food choices, and the staff are personable and efficient. Reviews I've read online chide the hotel for a lack of elevators. It is a sprawling property with plenty of outdoor corridors and walkways and paths. There is a continuously running tram to get you from one end of the resort to the other if you decide not to walk. Yet, some travelers persist in complaining. (I would suggest if you are out of shape and impatient, you stay somewhere else, b/c you will be miserable here.) The three pools are all nice--the family pool is the least attractive, but it's a good few degrees cooler than the other two--and the fitness facilities are good. My only complaint: hiring a resort car and driver requires a minimum 3-hour booking and none of them seem to know the area very well! Bring your maps and guidebooks--the driver will need them! (Or you can walk off resort and just flag a local cabbie. Or look for a sign--many food stalls will also advertise cabs. We did that and had much better results.) Also, confirm the price--they may try to change them on you.

10/10 Excellent

Michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evason, A brilliant Honeymoon destination
The Eavson was a brilliant resort, the grounds were immaculate and the staff were extremely helpful. We found that the resort was more than we expected and it exceeded the surrounding resorts in the area. The location was great as it is situated far away enough from the city that it is still in a secluded peaceful environment although if you wanted to go to town (Patong) then it was only 25mins away. Puket town was not overly exciting although Patong is a place you must visit for the markets and the nightlife. As this was our honymoon i would recommend it to anyone considering this as a honymoon destination as there were very few children and there is an adults only pool. The food at the resort is a little pricey although it is extremely good food. Activities (such as trips to Peepee island and massages) can be organised through the resort although it was very expensive to do it this way. On the public beach next to the resort there is a man (named Wit) who also organises trips to peepee island and pretty much anything else you could want to do, His price was always at least half the price that the resort would charge. He does ask for a deposit of about 50% and he always delivered on what he promised. I hope to one day return to the Evason and recommend the resort to anyone wishing to visit Thailand.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lauren, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a slice of paradise
We absolutely loved the Evason Phuket resort. I was with my parents and 4 year old son and we all loved it. The private island was wonderful and the free boat went every half hour or so. On arrival we were handed lemon grass infused wet towels and cold watermelon, and guided to our deck chairs with big beach towels. There was beach bocce and other games, and willing staff to teach them or be a game partner. The staff were wonderful. We were very sorry to leave. My son loved the free kids club. Although meals were expensive for Thailand they were still half of the Australian prices, and were superb. There were lots of free activities at the resort, so it worked out very reasonable overall. We didn't venture out much because it was so nice there. After one brief trip to sleazy, noisy Patong we were grateful to be back to the beauty and tranquility of the resort. The buffet breakfast was amazing - best I've ever had. Overall, I wish I was back there!!!

10/10 Excellent

Tania, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evason - Paradise if you like the SLOW life, infinity pools and your own private island on 60+ Acres
Evason is a magnificent place set on 60+ acres of beautiful gardens with it's own private beach and island. If you want a beach party holiday with heaps of tourists partying their pants off complete with cheap booze and faux Louis Vuitton handbags - Evason and Rawai IS YOUR WORST NIGHTMARE. If however, you want to spend some quality time in a beautiful place unwinding or on your honeymoon - this hotel is truly paradise. The way it's built means you'll never know exactly how many other people are staying there - very relaxing and private. The staff were so accommodating and went the extra mile to make our stay really comfortable. Outside of the hotel there are some great local food markets, food stalls and massage places. Massages in the hotel are ridiculously expensive, so go out! Criticisms? We were told we'd have 'Sea View' room but we couldn't see much sea behind the heaps of trees and banana palms - we think it might of got lost in translation about "seeing" a view.. It was a beautiful room though so can't really complain. Also, the day after we arrived they started "Upgrading Facilities" which in tourist speak means, "we're renovating the hotel for the NEXT guests". They tore up the lobby/bar sitting area and one of the 3 pools which was a bit inconvenient - but since it was the "family pool" we didn't care, but it was annoying the foyer bar gone. Rawai is 40 minutes from the main tourist drag - hire a car if you want to go out - but Evason is spectacular!

4/10 Poor

tamer, ALEXANDRIA ,EGYPT

dont think i will go back
I expected to have more fun there , under my expectations

6/10 Okay

Robert, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not go back because it does not have what I want in a vacation hotel.
This hotel is in 3 buildings cascading down the hillside for 8 floors. The buildings are connected with covered walkways through dense foliage and lots of stairs. The lowest building (4 floors) has an elevator but, if you are not fit enough to do stairs, forget it.

8/10 Good

benny, ny ny

Liked: Cleanliness, staff & service, room comfort
too big n needs renovation but excellent beach n infinity pool
the beach is at the private island 10 min boat ride from hotel....its stunning there r 3 pools.....the infinity pool is gorgeous but there r always no chairs! the other 2 pools r not in best conditions n very hot the hotel is set on huge acres......very far n needs trams to go from yr room to restaurants or pools the rooms need renovation the restaurants r quite dirty n food lackluster also kinda cheap for hotel to charge for minivan ride to town so its kinda mixed review if the hotel can get its acts together n renovate the rooms...it will have been a 5 star resort.....but now its a bit rundown

2/10 Terrible

mark, uk

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
£2/$4 for still water
the hotel was very chic and the location was excellent; the buffet restaurant food was bgenerally not good and it was certainly not good value; the other restaurants were ridiculuously expensive- in the main restaurant the meals start at £40; forget about wine unless you have money to burn; they start at £40 a bottle unless you want the special offer at £20 (wine which usually sells for £4-5) what takes the bisuit is the hotel does not serve table water free- the only water available in the restaurants and on the exclusive island which belongs to the hotel is bottled water at £2 for a small bottle. No free and ready supply of drinking water in a five star hotel in the tropics?!!! exlusive island :only good for swimming at high tide - also watch out no free water!!! and packed like sardines on the beach. try to get out of the resort- get a rental car other wise £16 for a return journey to Patong