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Sugar Marina Hotel - ART - Karon Beach

4.0 star property
Family-friendly hotel with 2 restaurants and fitness centre

Photo gallery for Sugar Marina Hotel - ART - Karon Beach

Outdoor pool, pool loungers
Lobby sitting area
Outdoor pool, pool loungers
Family Two Bedroom | Living area
Family Pool Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
542/1 Patak Road, Karon Beach, Muang, Karon, Phuket, 83100
  • Kata Beach
    ‪1 min walk‬
  • Kata Noi Beach
    ‪14 min walk‬
  • Karon Beach
    ‪5 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪71 min drive‬

Room options

View all photos for Family Pool Access

Family Pool Access

Family Pool Access

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Two Bedroom

Family Two Bedroom

Family Two Bedroom

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
2 bedrooms
  • 76 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Inner

Deluxe Inner

Deluxe Inner

Highlights

Individually decorated
Air conditioning
Fridge
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room

Highlights

Individually decorated
Air conditioning
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Pool Access

View from room

Deluxe Room, Pool Access

Highlights

Individually decorated
Air conditioning
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Pool View

View from room

Deluxe Room, Pool View

Highlights

Individually decorated
Air conditioning
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Artsy Deluxe Room

Artsy Deluxe Room

Artsy Deluxe Room

Highlights

Individually decorated
Air conditioning
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

About the area

Kata

A family-friendly stay in Karon awaits you at Sugar Marina Hotel - ART - Karon Beach. Within steps you'll find Kata Beach and Kata Noi Beach within a 15-minute stroll. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The restaurant, Tann Tanod, is open for breakfast. The Andaman is the hotel's own cocktail bar. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Karon hotel, attractions include Karon Beach and Bangla Road.

What's nearby

  • Kata Beach - 1 min walk - 0.2 km
  • Kata Noi Beach - 14 min walk - 1.2 km
  • Kata & Karon Walking Street - 18 min walk - 1.6 km
  • Karon Beach - 5 min drive - 2.2 km
  • Big Buddha - 14 min drive - 12.4 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 71 min drive

Restaurants

  • ‪Issara - ‬9 min walk
  • ‪Gastone Ristorante Pizzeria - ‬1 min walk
  • ‪Two Chefs หาดกะตะ - ‬2 min walk
  • ‪Summer Coffee - ‬1 min walk
  • ‪Mai Thai Restaurant - ‬2 min walk

About this property

Sugar Marina Hotel - ART - Karon Beach

Family-friendly hotel with 2 restaurants and fitness centre
Sugar Marina Hotel - ART - Karon Beach offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Sugar Marina Hotel - ART - Karon Beach. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Karon hotel is smoke free.

  • 232 guestrooms or units
  • 4 levels
  • 4 buildings
  • 2 dining venues
  • Built in 2007
  • Kid's club (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sugar Marina Hotel - ART - Karon Beach offers 232 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Mama Restaurant
  • Tann Tanod
  • The Andaman

Things to do

  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sugar Marina Hotel - ART - Karon Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately THB 350 for adults and from THB 175 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 0835550003484

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Resort ART
Sugar Marina ART
Sugar Marina ART Karon Beach
Sugar Marina ART Resort
Sugar Marina Resort
Sugar Marina Resort ART
Sugar Marina Resort ART Karon Beach
Sugar Marina Resort Karon Beach

Frequently asked questions

What is the cancellation policy at Sugar Marina Hotel - ART - Karon Beach?

Sugar Marina Hotel - ART - Karon Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sugar Marina Hotel - ART - Karon Beach?

Yep, Sugar Marina Hotel - ART - Karon Beach has a free self car park.

Are there any beaches close to Sugar Marina Hotel - ART - Karon Beach?

Yep, Sugar Marina Hotel - ART - Karon Beach is a short 1-minute walk from Kata Beach. Fun beach activities include volleyball, windsurfing and parasailing.

Does Sugar Marina Hotel - ART - Karon Beach have a pool?

Sugar Marina Hotel - ART - Karon Beach has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Sugar Marina Hotel - ART - Karon Beach family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Sugar Marina Hotel - ART - Karon Beach is a hit with families.

Does Sugar Marina Hotel - ART - Karon Beach serve breakfast?

Yep, cooked-to-order brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sugar Marina Hotel - ART - Karon Beach?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sugar Marina Hotel - ART - Karon Beach?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sugar Marina Hotel - ART - Karon Beach?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sugar Marina Hotel - ART - Karon Beach?

No, pets and service animals are not allowed.

Sugar Marina Hotel - ART - Karon Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 177 out of 579 reviews
Rating 8 - Good. 282 out of 579 reviews
Rating 6 - Okay. 83 out of 579 reviews
Rating 4 - Poor. 19 out of 579 reviews
Rating 2 - Terrible. 18 out of 579 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location good pool
Stayed 18 nights in Dec 2024

4/10 Poor

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and disgusting like staying in a prison and cell
Stayed 7 nights in Jan 2025

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service
Pros: It's convenient and the staff is generally very friendly and helpful. They also have what you would expect from a hotel near the beach - beach towels, mesh bag and slippers. They also provide a crib upon request. Cons: The bathtub is in the corridor and doesn't have a shower head. As such, the water cools down very fast and the sand or dirt is very hard to drain off. We had asked for additional beach towels and bath towels (because there were 3 of us) and had to do so every day as the staff just didn't take note of it when clearing our room. They also will not rinse/change the coffee cups unless you place them in the sink. There's very little counter space in the toilet to put your toothbrushes and toothpaste (oh, please remember to bring your own or buy one as they don't provide). They could've added some shelves next to the sink since there wasn't enough space for counter top.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay will definitely recommend to friends
Stayed 26 nights in Sep 2024

2/10 Terrible

scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Jack

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: - Reception staff were nice and welcoming. - Close proximity to the beach. - Blackout curtains were good. Cons: - Although there has seemingly been a recent makeover you can tell that the facilities are run down, particularly noticeable on staircases. - The whole corridor we were staying in smelled damp and foisty. This extended into our room. - Linen and towels were consistently stained despite changes. - Housekeeping didn’t top up water/teabags several times. They also removed toilet paper from the bathroom once, leaving us with none.
Stayed 7 nights in Aug 2024

8/10 Good

Zina

Stayed 6 nights in Jul 2024

8/10 Good

Max

Travelled with group
Liked: Cleanliness, staff & service
Great location. Great rooms. Sheets were a little stained but no big deal. Buffet breakfast was also really good.
Stayed 4 nights in May 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 19 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good place to stay. Great breakfast. Very close to the beach
Stayed 7 nights in May 2024

8/10 Good

Lea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the money, just a short trip in a grab taxi and you are on bangla road
Stayed 6 nights in May 2024

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The e dining was great D R one of the staff members was great him and the kitchen staff was great I look forward to dining again soon🙂
Stayed 7 nights in Jul 2023

6/10 Okay

Waylen

Liked: Staff & service
If you're on a budget this place is ok. It's a bit dated, my room smelled really bad like mould. It was relatively clean. Internet wasn't the best. Pillows were pretty good. Air Con with remote was good. Personally I would rather stay at a more cleaner and modern place and won't stay here again.
Stayed 1 night in Jun 2023

8/10 Good

Win Ei

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice for family.
Stayed 2 nights in Apr 2023

6/10 Okay

Louisa

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Just OK.. Could be better

Hotel was pretty average.. But clean. Breakfast staff, seemed very unhappy. Normally Thai people are so lovely, the girls working in the restaurant didn't even greet us each day. The waiting staff need to improve.
Stayed 5 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful place, staff extremely nice friendly and helpful with everything. Very clean and strict with covid measures which was reassuring. Room was spacious and kept to a good standard like everything else
Stayed 10 nights in Mar 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find in perfect location for Beach

Amazing location and very stylish decoration as described. Excellent Wi-Fi too.
Stayed 3 nights in Jan 2022

8/10 Good

Hjalmur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel
Stayed 2 nights in Jan 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Staff are brilliant You could I’d ask for more from a hotel It’s few miners walk from beach and night life
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 18 nights in Sep 2019

8/10 Good

Kathy

Liked: Room comfort
Stayed 10 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were disappointed in our choice to stay here. There are two long pools at this hotel, which we were excited to use. The pools themselves were not kept clean. There was a a garbage bag floating in it all day the last day we were there and it needed daily cleaning of leaves and such. The pool deck tile was filthy. I never saw anyone washing it off. Old bandaids, spills and dirt stuck to it. The stair well was only cleaned once when we were there for 6 days. A huge hair ball sat on the steps until the last day it was finally gone. Spills and dirt on them as well. The room linens were clean, but furniture and wood door and trim definitely tired. The floors were not swept at cleaning so sand and grit on them. Mold in the grout in the shower. I asked maid to bleach it, but it never happened. My sons room had centipedes and earwigs. The room cleaning was hit and miss. You can hear everything said in people’s rooms as you walk by. Very flimsy doors. I liked the big sliding door that led right out to the pool from our room. The breakfast was a big variety, but not to my liking. I asked the egg cook if I could have two eggs over medium and she grudgingly cooked them. There was a plate of sunny side up ones she kept trying to get me to take. The rest of the restaurant staff were friendly though. The front desk staff was polite but not memorable. Nothing out of their way. There is only one elevator in main building.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an exelent stay. The hitel staff was very helpfull
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pool access room. I would highly recommend getting a pool access room (in fact that is the only room I would hire). Everything was lovely and clean and modern. Pool was beautiful. Position of hotel was not beachfront but across the road. Perfect. In my view it was in the best position on Karon Beach! It was also close to lots of restaurants and shops (with a number of 7/11s very close by) The buffet breakfast was big and lovely. My only complaint would be that the food was often a bit cold. If the food was a bit hotter it would be excellent. I would highly recommend this hotel and would stay here again if holidaying back at Karon. The value of this hotel was unbeatable.
Stayed 3 nights in Oct 2019