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The Memory at On On Hotel

3.0 star property
Hotel connected to a shopping centre in Phuket with a 24-hour front desk

Photo gallery for The Memory at On On Hotel

Building design
Lobby
Property amenity
Junior Suite
Junior Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Phuket Weekend Market
    ‪4 min walk‬
  • Limelight Avenue Phuket
    ‪8 min walk‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪17 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Fridge
Free minibar items
HDTV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Phuket

You'll be connected to a shopping centre at The Memory at On On Hotel, and within a 20-minute stroll of popular places like Phuket Weekend Market and Patong Go-Kart Speedway and Phuket Offroad Fun Park. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, tour/ticket assistance and a gift shop. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Old Phuket Town hotel include Central Festival Phuket Shopping Center and Ratsada Pier.

What's nearby

  • Phuket Weekend Market - 4 min walk - 0.4 km
  • Limelight Avenue Phuket - 8 min walk - 0.7 km
  • Thai Hua Museum - 8 min walk - 0.7 km
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 17 min walk - 1.4 km
  • Bangkok Hospital Phuket - 4 min drive - 3.4 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 50 min drive

Restaurants

  • ‪ตู้กับข้าว - ‬1 min walk
  • ‪Anfield Cafe - ‬1 min walk
  • ‪คุณจี๊ดยอดผัก - ‬2 min walk
  • ‪นิดา ก๋วยเตี๋ยวเรือ 19฿ - ‬1 min walk
  • ‪Café Amazon - ‬1 min walk

About this property

The Memory at On On Hotel

Hotel connected to a shopping centre in Phuket with a 24-hour front desk
The Memory at On On Hotel offers its guests gift shops/newsstands, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Memory at On On Hotel also features dry cleaning/laundry services, a front desk safe, and an ATM.

Smoking is allowed in designated areas at this 3-star Phuket hotel.

  • 1 building
  • 35 guestrooms or units
  • 2 levels
  • Built in 1929
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • ATM
  • Smoking in designated areas
The Memory at On On Hotel offers 35 air-conditioned accommodations with free minibar items and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Thai

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Hotel Midtown Ratsada

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  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Memory at On On Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 705 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

Property Registration Number 0835555002231

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

Frequently asked questions

What is the cancellation policy at The Memory at On On Hotel?

The Memory at On On Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Memory at On On Hotel?

The closest beach to The Memory at On On Hotel is Patong Beach (10.3 km).

Is there a free airport shuttle available at The Memory at On On Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The Memory at On On Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Memory at On On Hotel?

No, pets and service animals are not allowed.

The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 389 out of 603 reviews
Rating 8 - Good. 182 out of 603 reviews
Rating 6 - Okay. 24 out of 603 reviews
Rating 4 - Poor. 4 out of 603 reviews
Rating 2 - Terrible. 4 out of 603 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here - our bed was very comfortable, beautiful hotel with clean rooms. The staff were incredible, friendly and considerate. Especially Philip, Jenny, Penny and Nene! Thank you so much Memory at On On Hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel would stay again
Loved the historical decoration and the history behind the building. Super clean and would stay again. We were told room 204 in which we stayed was the “Leo” room FYI
Stayed 1 night in Dec 2024

10/10 Excellent

Kahlil

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Phuket town. Plenty to do within walking distance. Very comfortable room and quiet at night
Stayed 2 nights in Nov 2024

10/10 Excellent

Nazrana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's gorgeous and our stay was wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leonardo screwed a 20 year-old in room 204
Stayed 1 night in Nov 2024

10/10 Excellent

Helen, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The boutique hotel is well kept and is aesthetically pleasing but what made it one of the best places to stay for me and my husband was the staff. They were welcoming, helpful and attentive during our stay. We had a late flight out of Phuket and they made it easy for us to enjoy our final night while arranging a taxi ride on one of the busiest nights, Sunday, because there is night market right on the street. The staff was exceptional!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first walked into the property we were greeted my Jenny’s warm smile! We were a little early, but she got us started with the paper work and sat us down in the waiting area drinking tea while we wait for our room. Th rest of the staff who are Alan, Papa, Penny, Amanda, and Nathan were the best people we have met. They were patient. Assured us things would be taken cared of. Recommended places to check out. And we all became friend during our stay at the On On. The hotel is at the center of everything in the city. You can easily walk to where ever. If you’re here on a Sunday you will not have to go far for the night market because it’s literally in front of the building! No worries if you don’t want to be mixed in the crowds inside your room you’ll won’t hear a thing. We stayed in room 202 where there was a small patio where my wife and I read poetry and enjoyed the weather. Next is the hotels cafe, which I highly recommend. They were so nice and welcoming. They offer laundry services and they went above and beyond what we expected them to do! Everything was folded and ready for us to put away. I love the aesthetic of the hotel as well! There’s so much more to say about this place, but just know you won’t be disappointed. Can’t wait to come back to see our friends at On On hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Memory at On On was very quaint and cute. The service from the staff was excellent. It is close to lots of shopping and dining in the heart of Phuket Old Town.
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
A cute hotel in the centre of things. Its no frills but clean with good shower and comfy bed. The staff were very helpful especially Alan who helped post something we left behind to our next hotel. Great place to stay for a night or two in the Old Town
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

RHODELLA, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Souksai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are so cute and clean. The bed was very comfortable. Old town Phuket is very cool. Will definitely come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A real eye catching / instagrammable hotel! It’s a traditional building built in the 1930s which has had a massive ugpgrade recently. Rooms are of a good standard after recent renovations, air conditioning is good. Well located near the busy part of the old town but on a less busy road.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A real eye catching / instagrammable hotel! It’s a traditional building built in the 1930s which has had a massive ugpgrade recently. Rooms are of a good standard after recent renovations, air conditioning is good. Well located near the busy part of the old town but on a less busy road.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vivienne

Stayed 1 night in Jul 2024

10/10 Excellent

DAN KHUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful!! We had a wonderful time staying there!! We definitely will be back!! ♥️
Stayed 2 nights in Jun 2024

10/10 Excellent

Chee Keong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic unique hotel experience at On On!
Memory at On On was a great hotel experience. Excellent service at hotel reception, and checkin and checkout was smooth and efficient. On On is centrally located in Phuket Old Town,with easy access to most areas of Phuket town, yet quiet in the evenings as it is off the main thoroughfare. Rather unique hotel with Peranakan architecture and furnishings. Old World Culture! That’s the reason the hotel is named Memory at On On. Rooms are not so spacious with basic furniture even though we had booked the junior suite. Housekeeping was tardy in cleaning the room on one of the days. Best cappuccino served at the On On hotel cafe. Phuket Old Town is a food paradise, with multiple choices of Thai, Chinese and Western restaurants and cafes. Delicious culinary experience! Overall, highly recommended.
Stayed 3 nights in Jul 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and beautiful building. Unfortunately the noise from other rooms travels so it’s not restful.
Stayed 1 night in Jun 2024

8/10 Good

Letecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was by far the best thing about the hotel. They were very kind and helpful. Room was nice but the walls are very thin and could hear neighbours and people walking in the halls easily. It is a very quiet area (unless it’s Sunday and they have the market on). Beds were very comfortable. Could do with a bit of an upgrade. Like maybe a smart tv in the room? Overall a nice hotel.

10/10 Excellent

james

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pop was amazing with her friendliness and suggestions.
Stayed 2 nights in May 2024

2/10 Terrible

Masha

Stayed 2 nights in May 2024