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The Secret Garden Relais

Belle Époque bed & breakfast with free breakfast and rooftop terrace
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Secret Garden Relais

Courtyard
Balcony
Standard Double Room, Ensuite
Terrace/patio
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Via Gottola, 14, Piano di Sorrento, NA, 80063
  • Villa Fondi
    10 min walk
  • Port of Marina di Cassano
    12 min walk
  • Corso Italia
    4 min drive
  • Sorrento (RRO-Sorrento Heliport)
    21 min drive

Room options

View all photos for Standard Triple Room, 1 Double Bed with Sofa bed

Standard Triple Room, 1 Double Bed with Sofa bed

Standard Triple Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Heating
LCD TV
Washing machine
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

Highlights

Air conditioning
Heating
LCD TV
Washing machine
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$155
for 1 night
includes taxes & fees
19 Nov - 20 Nov
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About the area

Piano di Sorrento

The Secret Garden Relais places you in the centre of Piano di Sorrento, within just a 15-minute stroll of Villa Fondi and Port of Marina di Cassano. Highlights at this Belle Époque B&B include free buffet breakfast, a bar/lounge and a rooftop terrace. .This smoke-free bed & breakfast offers free WiFi in public areas, a library and a terrace. Additionally, you'll find a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .With a stay at this Piano di Sorrento B&B, you'll be 4.3 km (2.7 mi) from Sorrento Marina and 4.7 km (2.9 mi) from Sorrento Beach.
View more B&B in Piano di SorrentoOpens in a new window

What's nearby

  • Port of Marina di Cassano - 12 min walk
  • Corso Italia - 4 min drive
  • Piazza Tasso - 6 min drive
  • Sorrento Marina - 9 min drive
  • Sorrento Beach - 28 min drive

Getting around

  • Piano di Sorrento Station - 5 min walk
  • Castellammare di Stabia Station - 20 min drive
  • Naples International Airport (NAP) - 49 min drive

Restaurants

  • ‪Jhonny - ‬8 min walk
  • ‪Gran Caffè Marianiello - ‬7 min walk
  • ‪Bar La Dolce Vita - ‬8 min walk
  • ‪Le Tre Arcate - ‬6 min walk
  • ‪RistoBar Pizzeria All'Angolo - ‬8 min walk

About this property

The Secret Garden Relais

Belle Époque bed & breakfast with free breakfast and rooftop terrace
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, a library, and a vending machine are also featured at The Secret Garden Relais. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This Belle Époque Piano di Sorrento bed & breakfast is smoke free.

  • 6 guestrooms or units
  • 2 levels
  • Built in 1750
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Garden
  • No smoking on site
  • Bar or lounge
The Secret Garden Relais offers 6 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Piano di Sorrento bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Belle Époque architecture
  • Built in 1750
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 8 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Nearby parking fee: EUR 15 per day (1640 ft away)
  • Late check-in fee: EUR 20 for check-in between 8 PM and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secret Garden Relais
Secret Garden Relais Hotel
Secret Garden Relais Hotel Piano di Sorrento
Secret Garden Relais Piano di Sorrento
Secret Garden Relais Hotel Sorrento
Secret Garden Relais Sorrento
The Secret Garden Relais Hotel Piano Di Sorrento
Secret Garden Relais B&B Piano di Sorrento
Secret Garden Relais B&B
The Secret Garden Relais Bed & breakfast
The Secret Garden Relais Piano di Sorrento
The Secret Garden Relais Bed & breakfast Piano di Sorrento

Frequently asked questions

What is the cancellation policy at The Secret Garden Relais?

The Secret Garden Relais offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Secret Garden Relais?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at The Secret Garden Relais on 9 Nov 2024 start from NZ$169.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Secret Garden Relais?

Yep, The Secret Garden Relais is a short 20-minute walk from Meta Beach.

Does The Secret Garden Relais serve breakfast?

Yep, free buffet breakfast is offered daily from 8 AM to 10 AM.

Is there a free airport shuttle available at The Secret Garden Relais?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The Secret Garden Relais?

Check-in begins at 11:00 AM. Check-out time is 10:30 AM.

Are pets allowed at The Secret Garden Relais?

No, pets are not allowed.

The Secret Garden Relais Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 85 reviews" "
Rating 8 - Good. 34 out of 85 reviews" "
Rating 6 - Okay. 5 out of 85 reviews" "
Rating 4 - Poor. 2 out of 85 reviews" "
Rating 2 - Terrible. 3 out of 85 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Rodrigo

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful. Great breakfast. Rooms clean and comfortable. Beautiful place, quiet area with easy access to train station.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful authentic setting. Close access to train to travel north to Naples or south to Sorrento and services to explore Amalfi coast, ferries to Capri, Pompei ruins, Vesuvio etc. Lots of stairs but worth the climb to roof top area. Spectacular views. Good size rooms and open common areas.
Stayed 9 nights in Jul 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very private and charming. A lot of character in the house! Close to the train station! The staff are very friendly and made a delicious homemade breakfast.
Stayed 1 night in Jul 2019

2/10 Terrible

Ola, London

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start with after traveling on coach for an hour and a half to property, when I finally located the place had no access to property for over 20mins as no one was there even though I notified them on Whatsapp I had arrived in Piano. No lifts to carry luggage and the ambience was very disappointing. Had to book another hotel in Naples to spend the night and only spent last night there.
Stayed 2 nights in Jul 2019

10/10 Excellent

sheila, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the train station
We loved our stay here, the gardens are beautiful, and make a tranquil oasis after a busy day sightseeing. The hotel is located perfectly: near the train station, and we found a lovely restaurant with views overlooking the harbour and sunset. Perfect base for visiting Herculaneum and Pompeii, and piano Di Sorrento is much quieter than Sorrento. The hotel staff were really helpful and the hotel was lovely and clean . Perfect
Stayed 3 nights in Apr 2018

8/10 Good

Debbie R, London

Liked: Cleanliness, staff & service, room comfort
Beautiful old Italian building!
I stayed 8 nights here over the Xmas hols and had a warm welcome when I finally found the B&B! I was a bit disappointed in my room but hey, it didn't cost much but mine didn't look like any of the bedrooms on their website! However, it was cleaned etc almost every day and the 'buffet breakfast' was more than ample but mainly consisted of the Italian style one - croissants, brioche and cakes!! However there was also cornflakes and 'Dario' makes a lovely cheese omelette if requested! There was no need to eat lunch! LOL! They were always friendly and cheerful (him and his lovely Dad Giuseppe) yet not at all intrusive! Much better service than in a 5* hotel!

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the ticket!
It was our first visit to Italy and our stay at The Secret Garden just added to our experience and we were looked after as soon as we arrived (with a refreshing glass of homemade Limoncello) by Dario and his family. The B&B is in ideal location to be able to explore the area and the train station, beach, buses, supermarket and shops are all to hand. There are also plenty of restaurants to eat at - we enjoyed going to the Trattoria Italia, getting an evening gelato at Delle Rose, eating massive pizzas at Pizzeria All'Angolo (close to the B&B/train station) ... we certainly ate well! Now that we're back from our holiday, we've realised just how lucky we were to stay at The Secret Garden and would recommend to others.

10/10 Excellent

lyndon, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent well recomended
All you would expect nice location excellent hosts.

10/10 Excellent

Jackie, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secret Garden
The Secret Garden was a great place to stay. It was very clean. We had a little problem on the 2nd day but it was immediately taken care of, we were moved to another room. I would have loved to have had fresh fruit for breakfast, only thing lacking. Margarhert and Dario were great with assisting with tours and information. I would highly recommend the Secret Gardens for a stay.

10/10 Excellent

Rachael, England

Liked: Cleanliness, staff & service, room comfort
A wonderful (and truly secret) B&B...
My partner and I stayed here for 1 week and loved it. Set amidst a beautiful lemon/orange grove, the top floor B&B is in an exquisite old building. Piano itself is lovely too - there are some great little ristorantes for if the travel to Sorrento is too much (although Sorrento itself is amazing and always worth the effort), however be aware that Piano is very residential - so if that's not your thing then staying here might not be for you! The room was huge and in keeping with the rest of the accomodation. The only drawback was that the bathroom was not ensuite and the toilet wasn't the best... Really wasn't the best - in fact one of the most temperamental pieces of plumbing I've ever encountered! However, I'm sure most people wouldn't care as much about this (my OH certainly didn't) and though the staff did offer us to switch rooms, I politely declined as the room itself was great... And I'd already unpacked... The breakfast was tasty and sweet, served buffet-style in a pretty pink room. Again this might not suit everybody, but we enjoyed it. All in all, wonderful welcoming staff and a lovely holiday. I'd recommend The Secret Garden to couples who are after a truly authentic, non-touristy experience, and don't mind a bit of a walk off the beaten track! One tip: print out a map before you travel, because it truly is tucked away out of sight - it took us over an hour to find it!

10/10 Excellent

Allan, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and delightful stay in Piano Di Sorrento
We have just returned from Piano Di Sorrento and were really pleased to have found this delightful bed and breakfast away from the hustle and bustle of Sorrento. The owners have created a really comfortable home from home on the top floor of an 18th century villa surrounded by lemon and orange groves in a walled garden. There is a large lounge, a breakfast room and 7 bedrooms all individually styled. There is free WiFi which I could only get to work in reception. There are 53 steps to climb to get to the front door so the Secret Garden is probably not suitable for anybody with mobility problems. The bed was comfortable, always plenty of hot water in the en-suite and the linen and towels were changed regularly. The breakfast was good for the price we paid. The property is kept very clean although there are some signs of wear and tear in the decor. Its a 6 or 7 minute walk to Piano Di Sorrento railway station which is two stops (5 minutes) from Sorrento for just over 1 euro each way. There are some good restaurants nearby we really liked Bistro Delle Rose and L'Antica Cantina.

8/10 Good

Michelle, UK

Liked: Cleanliness, staff & service
Small b and b, basic accommodation.
The secret garden was a nice place to stay and it could not be faulted for the price we paid. However as the weather was bad during our stay we spent more time in the room than we planned. The rooms don't have WiFi and could do with some new beds. The hotel staff however are very friendly and helpful.

8/10 Good

DJ, Nottingham, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing Autumn stay
We visited from England for a week and were pleased with our experience. We travelled by car and used the nearby car park, and were assigned room 4 off the common lounge. It was not too difficult to find and we arrived in-between the official opening hours of the reception, but this was no problem. Pressing the buzzer gains access initially, after which your set of keys can be used for comings and goings. The building has multiple occupants and this hotel is on the second floor up a spiral staircase. We were greeted by a glass of Limoncello and well spoken English. Our room had a mini balcony with sea view and a separate area (very useful) with an additional single bed, small fridge and tea/coffee facilities along with an air conditioning unit (we didn't use this in November, just opened the full-height windows to the balcony). The double bed was a good size but not the most comfortable (ok for a week) The breakfast selection was toast, ham and omlettes (fresh from their own chickens), a selection of jam/chocolate spread, cereal with hot/cold milk and a selection of sweet options along with your choice of hot/cold drinks.

10/10 Excellent

Paul, Balwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly hideaway
Very quiet and pleasant place for an enjoyable stay. None of the glitz and impersonal service in Sorrento! Locals very helpful and friendly. A map would make it even easier to reach local attractions such as the harbour and the shops.

10/10 Excellent

Paul, Balwyn Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piano di Sorrento more authentic than Sorrento
We had a wonderful time here,just a short & easy train-ride from Sorrento itself. Because we based ourselves here for 6 days, we were able to discover many delights of Piano di Sorrento, which is more authentic (& food is cheaper!) than touristy Sorrento. Restaurants, bars & shops aplenty as well as a free beach! But it can be a confusing maze of little streets, so it is such a pity that we had to search all this out for ourselves - a map of the town would be a great help, especially in initially finding The Secret Garden.

10/10 Excellent

Martin, Colchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn Break
Small family run B&B in quiet suburb of Sorrento but with excellent transport connections via local railway/ bus network. Comfortable en-suite room and tastefully furnished throughout with character only found in older buildings. Stayed for a week but on a hectic tourist schedule so really only slept and breakfasted at the hotel, we prefer a quieter less organised life and this suited us. Breakfast was a combination of cold egg/ ham and local pastries/ cakes - limited choice but ample to start the day with a selection of coffee/ teas available to order. Hotel style facilities limited but it is a mid-priced B&B so exactly as expected. We walked miles on our visit, local bars and restaurants a bit limited off season but overall a great holiday.

8/10 Good

Becky, Oxfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, friendly hotel full of character.
This hotel is outside of Sorrento in a district called Piano di Sorrento. As such, it is tranquil and away from the tourist hubbub. The hotel is well sign posted however you arrive in Piano and the owners couldn't be more helpful and friendly.

8/10 Good

Jules , LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly authentic experience!
We booked in for 9 days during August. On arriving at Naples airport there is a coach which costs around 5 euros which takes you into the centre of Piano and from there it is about a 5 to 10 minute walk to the hotel. We were very taken with the hotel, hosts and surroundings and we had a corner room which had enchanting views of the mountains and a distant view of the sea. Our hosts were convivial but never intrusive and the hotel itself is set in a quiet but central part of town and set in lovely gardens festoned with lemon trees. Sorrento is a short train ride away if you are looking for the touristy hustle and bustle but Piano itself has some charming restaurants and bars which offered good value for money and great local hospitality and are a 5 to 10 minute walk away from the hotel and we found this useful as the last train back from Sorrento is at around 9.30pm so we felt far from stranded. To sum up we couldnt have enjoyed our stay more the place had real character and we managed to pack in a great deal of sightseeing as the train was in close proximity (Naples is about an hour on the train, Pompeii about 30 mins) and the beach is about a 10 minute walk away. Charming place sad to leave.

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel in a wonderful town, away from tourists
Nice town out of sorrento. Has everything you need close by. Getting into sorrento takes 5 minutes by train. The beach is 10 minutes walk(make sure to use lift). Overall great, peaceful place to stay.

10/10 Excellent

Lath, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a Secret Garden!! The Secrets Out!!!
This hotel is more of a B&B which is situated outside Naples in the nearby town of Piano Di Sorrento! It is a very posh B&B and gives a very focused service as a result, with a nice breakfast room lounge with fresh pastries, cappucinos, coffees and teas and with fresh lemon and orange juice. When I say fresh, I mean picked off the garden tree where lemons and oranges are the fruit of the tree. Another thing to note, Sorrento is a town full of lemons and oranges, so when it is nicknamed Land of Lemons and Oranges, it means exactly that! I found the staff very helpful, lovely and affectionate. Giovanni, a Neopolitan gentleman, was amazing and very helpful indeed. I am only sorry that i didn't learn more Italian than I could have done as he was very engaging. When I arrived in Naples, I had an issue with my lost luggage so checked-in late but Giovanni was understanding. Other staff members were very nice even though I did not get their name. The room I got was the Double Room and was very plush and romantic. Though I was on my own, I felt spoilt and favoured and comfortable. The only thing to say was that since I travelled there in February, the weather was still somewhat cold and heating was sparse in the room. But all else was fine with the hotel. The reception is not manned constantly so if you need anything, its best to try anticipate your needs and inform the staff in the breakfast time, which is 8:30 - 10am. Location to hotel has signs easy to find!

10/10 Excellent

Jonathan, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel
The garden and building were beautiful and charming and the staff was very friendly and helpful. The walls were a bit thin so we could hear the neighboring guests but the stay over all was quite pleasant. We would stay here again if we come back to the area.

10/10 Excellent

Sierra, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Traveling Europe for two months and this is by far one of the best places I've stayed. Friendly staff, delicious breakfast, amazing view, good location, over all - great place to stay for a great price!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short stay
It is more a B&B than hotel but a lovely place and really nice and friendly staff. It is has a feel of it being used more by locals than foreigners, perfect for a short stay Great but is needed to be a little better sign posted as it does live up to its name as the secret as the secret garden, a sign at the main door and at the top of the stair well and a note to show where the bell is.