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Accommodation By Willow Brook Lodge

2.5 star property
Riverside hotel connected to the convention centre in Pigeon Forge with 2 hot tubs

Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
Lobby
Romantic Suite, 1 King Bed, Jetted Tub
Porch
43-inch flat-screen TV with satellite channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
The current price is NZ$141
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
Pigeon Forge, TN
  • Pigeon Forge Factory Outlet Mall
    ‪6 min walk‬
  • The Comedy Barn Theater
    ‪12 min walk‬
  • LeConte Center at Pigeon Forge
    ‪12 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4

View all photos for Room

Room

Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

Highlights

Balcony or patio
Fireplace
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 4
  • 1 King Bed

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About the area

Pigeon Forge

Accommodation By Willow Brook Lodge puts you in the heart of Pigeon Forge, connected to the convention centre and within a 20-minute stroll of LeConte Center at Pigeon Forge and Old Mill. Highlights at this hotel include 2 hot tubs, a restaurant and an indoor swimming pool. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool, waterslide and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Free continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Downtown Pigeon Forge hotel include Island at Pigeon Forge and The Ripken Experience - Pigeon Forge.

What's nearby

  • LeConte Center at Pigeon Forge - 12 min walk
  • Old Mill - 15 min walk
  • Island at Pigeon Forge - 16 min walk
  • The Ripken Experience - Pigeon Forge - 2 min drive
  • Titanic Museum - 3 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬15 min walk
  • ‪Ole Smoky Tennessee Moonshine - ‬16 min walk
  • ‪Mellow Mushroom - ‬3 min drive
  • ‪The Old Mill Restaurant - ‬15 min walk
  • ‪Margaritavile - ‬20 min walk

About this property

Accommodation By Willow Brook Lodge

Riverside hotel connected to the convention centre in Pigeon Forge with 2 hot tubs
As a guest of Accommodation By Willow Brook Lodge, you'll find 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Accommodation By Willow Brook Lodge. Self parking is free. A complete renovation of Accommodation By Willow Brook Lodge was completed in April 2021.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 156 guestrooms or units
  • 5 levels
  • 2 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 spa tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Accommodation By Willow Brook Lodge?

Accommodation By Willow Brook Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Accommodation By Willow Brook Lodge?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Accommodation By Willow Brook Lodge on 17 Feb 2025 start from NZ$141.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Accommodation By Willow Brook Lodge?

Yep, Accommodation By Willow Brook Lodge has a free self car park and free RV/bus/truck parking.

Does Accommodation By Willow Brook Lodge have a pool?

Yep, and guests love it! Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 11:00 PM (Seasonal outdoor pool open from April to September).

Does Accommodation By Willow Brook Lodge have a waterslide?

Yep, this property has a waterslide!

Does Accommodation By Willow Brook Lodge serve breakfast?

Yeah, our guests are hooked on the free continental breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Accommodation By Willow Brook Lodge?

No, Accommodation By Willow Brook Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Accommodation By Willow Brook Lodge?

Yep, you can grab a meal at Accommodation By Willow Brook Lodge's onsite restaurant.

What time are check-in & check-out at Accommodation By Willow Brook Lodge?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Accommodation By Willow Brook Lodge?

No, only service animals are allowed.

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Close to everything. Nice people that run it. Cleaning service was excelllet.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jimmy C

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome stay ..i will be coming back to this property as everyone working here is amazing...i have found me a new place to stay when here for a coulle days
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got away for the weekend.
Weekend getaway! Our stay was quiet and peaceful.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
They had a WONDERFUL full breakfast in a lovely dining room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willow Brook is nice enough! The doors open outwards, which means you can hear all the cars coming and going and any conversation that your neighbors choose to have from their rooms down to the parking lot! The upgraded rooms looked great! And the breakfast is really good.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming here. Have been going there for over 14 years.
Stayed 2 nights in Nov 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed every minute !
Such a clean, quiet beautifully layed out hotel. We enjoy coming here every fall ! Rooms and hot tubs are clean and both pools inside and out are wonderfully relaxing and crystal clear! Love the friendless of the staff, and desk check in and the breakfast hostesses! Very nice plentiful free bkfst each morning and free hot coffee at night with beautiful seating areas outside to sit and relax or room balconies to get some fresh air! Can't say enough how much we love this place!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherry

Stayed 2 nights in Oct 2024

6/10 Okay

Laura

Liked: Staff & service, property conditions & facilities
Decorated for fall. Inviting. Breakfast was average. Attendants kept dining area clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean with all the amenities found in most hotels. Bathroom was very, very small and vanity area overcrowded with microwave/fridge. Bed was a little too soft, but clean!!! No brochures or hotel information in the room regarding pool area or food availability. Staff was friendly and efficient.
Stayed 2 nights in Oct 2024

8/10 Good

Alisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying at Willowbrook for over 20 years and it’s my home away from home when I go to the mountains. If you’re looking for a well maintained, clean, quiet stay that does not cost an arm and a leg, this is the place for you. I highly recommend it!
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable, and quiet! Highly recommend! Convenient within walking distance of shopping and fun activities! Will definitely stay again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jerry

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the location . Tyhe price was a little compared to the place next door
Stayed 2 nights in Oct 2024

10/10 Excellent

Casey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the willow brooke! Perfect for our whole soccer team. They especially loved the outdoor heated pool and slide. Clean rooms, comfy beds, and a beautiful view by the stream! We will definitely be back!
Stayed 1 night in Oct 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE LOVE LOVE
We absolutely loved everything about this place!! Our room was spotless and just smelled so clean as soon as we walked in. All of the furniture was clean, up to date and in good condition. The sheets were so soft we wanted to take them home. You can tell as soon as you pull in the parking lot that they take pride in their property. Everything is just maintained so well. The staff is super friendly and breakfast was great. We can’t stop telling people about how much we love the place. We’ll definitely be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and it was clean, all i really care about a hotel is cleanliness and this was very clean