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Grand Smokies Resort Lodge

2.5 star property
Mountain hotel connected to the convention centre in Pigeon Forge with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Exterior
Lobby sitting area
Queen Kitchen Fireplace
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Hollywood Wax Museum
    3 min walk
  • Christmas Place
    7 min walk
  • Country Tonite Theatre
    7 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Double Queen Suite

Double Queen Suite

Double Queen Suite

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

Highlights

Balcony
Private hot tub
Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Econo Lodge Pigeon Forge Riverside

Pool
Hot tub
Breakfast included
Kids pool
4.3 out of 5, Excellent, (1691)
The price is NZ$178
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Econo Lodge Pigeon Forge Riverside

About the area

Pigeon Forge

You'll be connected to the convention centre at Grand Smokies Resort Lodge, and within just a 15-minute stroll of popular places like Titanic Museum and Christmas Place. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .Enjoy the kids' swimming pool and waterslide. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Island at Pigeon Forge and LeConte Center at Pigeon Forge.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Christmas Place - 7 min walk - 0.6 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 3 min drive - 2.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 51 min drive

Restaurants

  • ‪Mellow Mushroom - ‬19 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬3 min walk
  • ‪Timberwood Grill - ‬3 min drive
  • ‪Local Goat - ‬9 min walk

About this property

Grand Smokies Resort Lodge

Mountain hotel connected to the convention centre in Pigeon Forge with free parking
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a kids' pool, a waterslide, and an indoor pool. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Conference rooms
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 air-conditioned accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on 26 Nov 2024 start from NZ$173.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Smokies Resort Lodge?

Yep, Grand Smokies Resort Lodge has a free self car park and free RV/bus/truck parking.

Does Grand Smokies Resort Lodge have a pool?

Grand Smokies Resort Lodge has an indoor pool and a kids' pool. The pool is open 9:00 AM to midnight.

Does Grand Smokies Resort Lodge have a waterslide?

Yep, this property has a waterslide!

Is there a free airport shuttle available at Grand Smokies Resort Lodge?

No, Grand Smokies Resort Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Smokies Resort Lodge?

Yep, you can grab a meal at Grand Smokies Resort Lodge's onsite restaurant.

What time are check-in & check-out at Grand Smokies Resort Lodge?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Smokies Resort Lodge?

No, pets are not allowed.

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 191 out of 390 reviews" "
Rating 8 - Good. 94 out of 390 reviews" "
Rating 6 - Okay. 60 out of 390 reviews" "
Rating 4 - Poor. 27 out of 390 reviews" "
Rating 2 - Terrible. 18 out of 390 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Ok for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. There was some construction going on that caused a problem with parking. Once it is completed it will be well worth it. The bed was the most comfortable bed I have ever found in a hotel. I loved they provided breakfast every morning at a restaurant with a huge buffet. You won't find a a hotel this good for the price. The staff was very nice. We will definitely be back!!!!
Stayed 6 nights in Aug 2024

2/10 Terrible

Nancey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when we checked in the AC didn't work told the lady at the front desk she sent out maintenance he couldn't fix it and then the lady got very rude with us said well. I guess we have another room for you went up there and it was just as bad as the first room !asked her for our money back and she refused front desk girl was very unprofessional and very rude and now they won't refund our money
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The hotel was nice but things in the room were old and damaged. The lamp was torn and old looking. The plug in the wall had duck tape on it. The AC unit cover miss broken off. I saw two roaches one was in the bathroom and the other on the ceiling above the tv. Just about none of the arcade games worked or the claw machines.The carpet in the hallway was very dirty and there was an smell in the hallway even the rooms. The staffing was excellent especially the front desk. The room was cleaned very well, but the room needs some updating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Carpet was a little drity
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond amazing!!! Will definitely be booking again next year!
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick, Fort Worth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large and well appointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights. The hotel was reasonably priced, clean and the breakfast was awesome. The hotel staff were nice. Location, Location, Location. Everywhere we wanted to go was walkable. I am definitely going to be a repeat customer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eddy William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Even though construction was going on, the hotel was nice and clean. The free breakfast buffet for the restaurant next door, Wood Grill Buffet, was an excellent perk! The only issue we had was the bed was very uncomfortable. However, other people may have a different opinion. Would definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Clean spacious room, friendly staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and informative. Loved the balcony. Great pool area and game room
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kitchen was nice to have in stay
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Although under construction, staff were very nice and accommodating. Needs were a bit old and room had a cold atmosphere.
Stayed 1 night in Aug 2024

10/10 Excellent

Wileyann

Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff was helpful and friendly. The beds were really comfortable. The breakfast was great and it was at a real restaurant buffet style. They had anything you would want. The pool and game room looked really nice however we didn't use it. There was some construction but it didn't bother us. It will be nice when they are finished. We will be back!!!
Stayed 6 nights in Aug 2024

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was harassed by the front desk lady as a disabled veteran with my dog and charged $250 for my service dog even though I responded immediately to her rude attitude. My dog didn’t damage anything, nor cause a disturbance. It was honestly miserable. I have never been treated so poorly. It ruined our vacation and now I have to get my lawyers involved.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nancey

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
when we checked in the AC didn't work told the lady at the front desk she sent out maintenance he couldn't fix it and then the lady got very rude with us said well. I guess we have another room for you went up there and it was just as bad as the first room !asked her for our money back and she refused front desk girl was very unprofessional and very rude and now they won't refund our money
Stayed 2 nights in Aug 2024

6/10 Okay

Melissa

Stayed 1 night in Aug 2024

8/10 Good

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super noisy neighbors. Kids up all night running the halls. Pool was nice/ Clean. Parking was jacked up, but obviously under construction. to be expected. In need of a freshen up, but looks like they are in process. Price was a good value overall.
Stayed 1 night in Aug 2024

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
good atmosphere
Stayed 1 night in Aug 2024

8/10 Good

Glen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024

6/10 Okay

Stephanie

Disliked: Cleanliness, property conditions & facilities
Bare minimum okay standard
The resort was undergoing construction and parking was limited. The other guest were noisy and our room had doors on both side connecting to other rooms. The exhaust fan on the bathroom was broken and on of the light bulbs was broken off in the socket. The bathroom was as clean as could be give. The as and maintenance of the property. We had a “queen” room but it was a double size queen bed. It was okay for a last minute reservation but I would definitely look elsewhere next time.
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024