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Pinecrest Townhomes

2.0 star property
Hotel with free parking, near Dollywood
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pinecrest Townhomes

Terrace/patio
Family Townhome
Family Townhome | Terrace/patio
Family Townhome | Private kitchen
Family Townhome | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
3729 Plaza Way, Pigeon Forge, TN, 37863
  • Patriot Park
    3 min drive
  • Old Mill
    3 min drive
  • Miss Lillian's Chicken House
    1 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Family Townhome

Family Townhome | Living area

Family Townhome

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 111 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

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About the area

Pigeon Forge

At Pinecrest Townhomes you'll be within a 20-minute walk of Gatlinburg Municipal Golf Course and 4.2 km (2.6 mi) from Island at Pigeon Forge. Highlights at this hotel include free self-parking, and in-room kitchens and washers/dryers. .This pet-friendly hotel offers free WiFi in public areas, a garden and gas grills. Added amenities include laundry facilities, a picnic area and luggage storage. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge.

What's nearby

  • Old Mill - 3 min drive
  • Dolly Parton's Stampede Dinner Attraction - 4 min drive
  • LeConte Center at Pigeon Forge - 5 min drive
  • Island at Pigeon Forge - 7 min drive
  • Dollywood - 11 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 58 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Old Mill Restaurant - ‬4 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Aunt Granny's - ‬12 min drive

About this property

Pinecrest Townhomes

Hotel with free parking, near Dollywood
As a guest of Pinecrest Townhomes, you'll find barbecue grills, a garden, and a picnic area. Public spaces have free WiFi. Free self parking is available.
  • 25 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
Pinecrest Townhomes offers 25 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Cable televisions are provided. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Fireplace
  • Heating
  • Iron/ironing board
  • Laundry detergent
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • Pets: USD 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

Frequently asked questions

What is the cancellation policy at Pinecrest Townhomes?

Pinecrest Townhomes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pinecrest Townhomes?

Yep, Pinecrest Townhomes has a free self car park.

Is there a free airport shuttle available at Pinecrest Townhomes?

No, Pinecrest Townhomes does not offer an airport shuttle service.

What time are check-in & check-out at Pinecrest Townhomes?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Is there a golf course on site at Pinecrest Townhomes?

There isn't one on site, but Gatlinburg Municipal Golf Course is a short 17-minute walk away.

Pinecrest Townhomes Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 66 reviews" "
Rating 8 - Good. 19 out of 66 reviews" "
Rating 6 - Okay. 13 out of 66 reviews" "
Rating 4 - Poor. 3 out of 66 reviews" "
Rating 2 - Terrible. 3 out of 66 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

JONATHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and convenient for Dollywood. A little spartan but can't beat it for the price. Recommended!
Stayed 3 nights in Jul 2024

4/10 Poor

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but spacious and comfortable!
Our townhome was quite spacious for our family of 4. Each bedroom had an en suite bathroom in addition to the half bath downstairs. If you can handle the dated appliances and decor, you'll enjoy your stay. My husband did have to reconnect two stove burners, but when we experienced a leak running the washing machine, we got an immediate response on the phone. We would return.
Stayed 3 nights in Jun 2024

10/10 Excellent

Justine

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pigeon Forge 2024
The stay was very comfortable and pleasant. The townhouse was clean and accommodating. The location was very convenient to everything (Dollywood, Pigeon Forge Island and more). It is a fun place for the whole family!
Stayed 4 nights in Jun 2024

10/10 Excellent

MK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Will definitely be back.
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Christmas 2023
We decided to do our family Christmas in the mtns and chose Pinecrest because it was convenient to town and very convenient to Dollywood. Our unit was very clean, had everything we needed, and beautiful views of the mtns and town. Beds were a little hard but I prefer a softer mattress. Overall we loved it and will be back for sure!!
Stayed 2 nights in Dec 2023

10/10 Excellent

maggie

Stayed 3 nights in Dec 2023

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 bedroom (beds upstairs) condo with 2 full bathrooms and a half bathroom. Had a king and 2 doubles which was nice. Washer dryer was great. Full size refrigerator with icemaker. Dishwasher. Dining table had 2 chairs and 2 benches. View is mountaintop. Has back porch with rails. Fireplace that we didn’t use. 2 full sofa beds. Needs updated but was clean, a few areas of peeling wallpaper and linoleum. Parking across from front door and 8 gradual stairs from hillside to get to car. The entry keypad didn’t work very well and had to call in to replace batteries twice in a week. Lockbox was convenient and the customer service by telephone was excellent. The road to get there is paved but narrow and no guard rails for imminent drop off the mountaintop. We really appreciated it and even though it wasn’t absolutely beautiful or perfect, we felt relatively safe but would suggest a foam gasket for the back door to keep out the cold (1/2 inch gap) and another lock from the inside. Also suggest a better and more secure safety 2nd lock for the front door since there’s only a thin safety chain now and the keypad gave us so much trouble. Had a vacuum so we were able to keep the commercial grade carpet clean as needed. Convenient to downtown Pigeon Forge and Dollywood - just a few minutes away but too far to walk.
Stayed 5 nights in Nov 2023

8/10 Good

crystal

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Gatlinburg parade 2023
Love the location a little outdated but will stay again
Stayed 3 nights in Nov 2023

10/10 Excellent

Denny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Kayla

Travelled with family and small children
Convenient location..however the property has very limited parking for the unit . Unit is very outdated and the unit needs lots of work done especially for the price you pay to stay there .
Stayed 3 nights in Nov 2023

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
It was good, except for the crappy neighbors lol but that’s a chance ya take when you stay in Townhouses!! Place was very clean and nice!!
Stayed 3 nights in Sep 2023

8/10 Good

George

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice townhouse for families..good rates
Pros .Great location, comfy beds, clean linens, parking right by unit, decent kitchen and nice family size table for dinner and game play..Cons..def needs updating carpet/vinyl/showerheads/hot tub was down (really booked accordingly for a knee issue) ..little money reinvested and this place will be 5 star!! Either way we will definitely be back.
Stayed 3 nights in Nov 2023

6/10 Okay

Randy

Travelled with partner
Clean, great drive, bad things tv cords over the fireplace wouldn't stay in place blocks the bathroom.
Stayed 3 nights in Oct 2023

6/10 Okay

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Very outdated with chipped counter tops and ripped carpet, we couldn't use fireplace, and the pool was closed when we tried to use it. Beds were comfortable and clean. Convenient location to Dollywood and Pigeon Forge.
Stayed 3 nights in Oct 2023

6/10 Okay

Lisa, Champaign

Travelled with family
Liked: Cleanliness
The place was clean but very outdated. Plumbing was very old too.
Stayed 3 nights in Oct 2023

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Had a really nice stay at Pinecrest townhome, the day of my stay i was notified that i needed to pick another unit because my original unit had a HVAC issue. The unit i was placed in was a little bit different then what i was originally supposed to have but things worked out. Unit was clean and updated like i was told it would be, only thing I didn’t really like where the steps to enter the unit as well as the steps that needed to be taken to shower because my father and myself are disabled, although i could go upstairs my father was kinda forced to wash up in the downstairs bathroom sink. Also the parking wasn’t great, it’s nice that each unit had a parking spot but for a unit to have slept so many it would have been nice to have one more spot that was specifically for that unit. But overall the stay was great and more then likely will stay again!
Stayed 2 nights in Sep 2023

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean. Older building & furniture. Served our needs well enough.
Stayed 3 nights in Sep 2023

10/10 Excellent

Scott M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation ever!
We loved everything about it! We will definitely be coming to stay again!
Stayed 3 nights in Aug 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Not worth the price. Townhomes need updated very bad especially with the amount they charge per stay. Wallpaper coming off the walls, dead bugs on the floors, water stains on the ceilings and walls, mismatched paint blotches all throughout the home. Beds are extremely uncomfortable, only 1 burner worked on the stove. Bad smell on pans when cooking. Someone parked in our parking spot all weekend and didn't move until the day we checked out.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Had a great weekend. Will definitely look to book again.
Stayed 3 nights in Aug 2023

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parrot
Perfect place for a family with small kids.
Stayed 2 nights in Jul 2023

6/10 Okay

Katrisha

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Our first room, the air conditioner broke in the night (upper 90 to 100 degree heat days) so we had to get a fan for the dog while we were out. They came and said they could move us to a different room at 1 in the afternoon. This took a little more than an hour in complete heat of the day. Emailed that we could have a late checkout and then backtracked. Nothing done for inconvenience. Staff at location was great. Backoffice, not so much. Only one parking spot per apartment and its tight parking. Hot tub was out of order. Good points...we never heard our neighbors. Very good sound proof walls between units
Stayed 2 nights in Jul 2023

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a nice place other than the wall paper being ripped off in places and the ain’t being 2 different colors half way up one wall . Beds were comfortable, place was clean and smelled nice. I’ve stayed here a couple times and would stay again.
Stayed 2 nights in Jul 2023