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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free parking, near Island at Pigeon Forge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette
Reception
Exterior
Daily continental breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The price is NZ$105
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308
  • Pigeon Forge Factory Outlet Mall
    12 min walk
  • Old Mill
    13 min walk
  • Shoney's Pigeon Forge
    2 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    16 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
Microwave
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Quality Inn And Suites Dollywood

Pool
Hot tub
Breakfast included
Kids pool
4.1 out of 5, Very good, (1006)
The price is NZ$117
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Quality Inn And Suites Dollywood

About the area

Pigeon Forge

At Surestay Plus By Best Western Pigeon Forge you'll be 1.9 km (1.2 mi) from Island at Pigeon Forge and 4 km (2.5 mi) from Dollywood. Highlights at this hotel include free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Additionally, you'll find laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. .Attractions within a 30-minute walk of this Downtown Pigeon Forge hotel include LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction.

What's nearby

  • Old Mill - 13 min walk
  • LeConte Center at Pigeon Forge - 15 min walk
  • The Ripken Experience - Pigeon Forge - 3 min drive
  • Dolly Parton's Stampede Dinner Attraction - 3 min drive
  • Island at Pigeon Forge - 3 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Baskin-Robbins - ‬5 min walk
  • ‪Golden Corral - ‬17 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel with free parking, near Island at Pigeon Forge
WiFi is free in public spaces. You'll find a 24-hour business centre on site. The business-friendly Surestay Plus By Best Western Pigeon Forge also features a vending machine and laundry facilities. Free self parking is available. A complete renovation of Surestay Plus By Best Western Pigeon Forge was completed in July 2023.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 2 levels
  • Built in 1984
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
Surestay Plus By Best Western Pigeon Forge offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (80 centimetre high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Surestay Plus By Best Western Pigeon Forge?

Surestay Plus By Best Western Pigeon Forge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Pigeon Forge on 5 Jan 2025 start from NZ$104.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Surestay Plus By Best Western Pigeon Forge?

Yep, Surestay Plus By Best Western Pigeon Forge has a free self car park.

Does Surestay Plus By Best Western Pigeon Forge serve breakfast?

Yeah, visitors give high marks to the continental breakfast here! Served weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Surestay Plus By Best Western Pigeon Forge?

No, Surestay Plus By Best Western Pigeon Forge does not offer an airport shuttle service.

What time are check-in & check-out at Surestay Plus By Best Western Pigeon Forge?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Surestay Plus By Best Western Pigeon Forge?

No, pets are not allowed.

Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 403 out of 756 reviews" "
Rating 8 - Good. 189 out of 756 reviews" "
Rating 6 - Okay. 84 out of 756 reviews" "
Rating 4 - Poor. 40 out of 756 reviews" "
Rating 2 - Terrible. 40 out of 756 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Stayed 2 nights in Aug 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 212
Stayed 6 nights in Sep 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Aug 2024

10/10 Excellent

Tabatha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
new and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Sep 2024

8/10 Good

Jag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

john

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Dana

Travelled with family
Bathroom was clean. Outside needed maintenance
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stick with what you know.
Well im guessing it was clean since it had stong smell of cleaning supply. But this place was about as simple as it gets. Only chairs to sit in was a desk chair and a generic "kitchen" chair to sit in. A hole in the bathroom door. The room was so "empty" of furniture it echoed when you talked. No worker at the front desk after 11pm so if you need something you'll have to wait til morning. This place simply not for me. Actually paid for 2 nights but didn't even stay one. I went down to my usual place of staying and got a room for my 2 night stay. So much better. Should have never tried something "new". I would share my photos but it won't let me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela S

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Very nice staff... room floor needed mopping with a clean mop turn bottom my feet black clean beds clean shower like kitchenet ,would stay again no problem
Stayed 1 night in Sep 2024

6/10 Okay

Loretta

Stayed 1 night in Sep 2024

10/10 Excellent

Lauren, Meyersdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
staff friendly food good room was cleaned well location good surrounding area somewhat run down but allowed for more privacy
Stayed 4 nights in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice surprise
Great room. Comfortable beds. Older hotel but very clean and renovated.
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Staff & service
Price and Location
Stayed 1 night in Sep 2024

10/10 Excellent

Telora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always! I stay here every month.
Stayed 1 night in Sep 2024

4/10 Poor

Adalena

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Beds were good and comfy but the place is so freaking dirty. Sticky splatters all over the floor my daughter’s socks turned black at the bottom just walking around. Hair in the shower just dirty not cleaned very well at all
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Travelled with partner
Disliked: Amenities
I had such high hopes for this place, based on the rating, but I was quickly disappointed. There isn’t an elevator so if you’re not able to climb stairs, sorry about your luck. If want ice, it would be quicker to drive to a gas station than to walk to the ice machine. The shower was dirty. Our towels were laying in the floor when we walked into the room. The floors were filthy. I have so many bad things to say but at the same time, it smelled really good in the room. So there’s that.
Stayed 2 nights in Sep 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like not having more space to sit things after unpacking.
Stayed 3 nights in Sep 2024

6/10 Okay

Allison

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean
Nice and clean showers with strong water pressure, big TV, comfortable beds.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rod show
Stayed 4 nights in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
The bed was very comfortable and the walk-in shower wasn't cramped for a person of my size. I liked the kitchenette because it gave us more room but you have to bring your own supplies because there are no pots, pans, bowls, and such. The downside was that there wasn't enough towel racks for more than one person and I had to put a towel at the room door because of the gap at the bottom let an uninvited guest in.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Older but has been remodeled… looks nice very clean… staff was great to work with excellent value for the money
Stayed 2 nights in Sep 2024