The Ramsey Hotel & Convention Center

3.0 star property
Pet-friendly hotel connected to the convention centre in Pigeon Forge with free breakfast

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Bar (on property)
Interior entrance
Interior entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
The current price is NZ$230
includes taxes & fees
4 May - 5 May

Explore the area

Map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪16 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

Deluxe King with Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

King Bed Mini-Suite with Jacuzzi & Fireplace

Highlights

Soundproofed
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 3
  • 1 King Bed

Two Bedroom Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Single Sofa Bed

Superior King with Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 Queen Bed

Choice Queen with Wet Bar & Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

You'll be connected to the convention centre at The Ramsey Hotel & Convention Center, and within a 30-minute stroll of LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and Hot tub. 18801 square feet (1747 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this Downtown Pigeon Forge hotel, you'll be 1.9 km (1.2 mi) from Island at Pigeon Forge and 4 km (2.5 mi) from Titanic Museum.

What's nearby

  • LeConte Center at Pigeon Forge - 16 min walk - 1.4 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 2.0 km
  • Island at Pigeon Forge - 3 min drive - 2.3 km
  • Titanic Museum - 4 min drive - 4.2 km
  • Dollywood - 12 min drive - 6.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 55 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Baskin-Robbins - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk

About this property

The Ramsey Hotel & Convention Center

Pet-friendly hotel connected to the convention centre in Pigeon Forge with free breakfast
The Ramsey Hotel & Convention Center offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Ramsey Hotel & Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel & Convention Center was completed in February 2024.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 5 levels
  • 18801 sq ft of conference space
  • 1747 sq. m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable televisions are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18,801 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a caravan must contact the property in advance. Parking for vehicles with caravans is limited to 1 space per room, and caravans cannot exceed 24 feet (7.3 metres) in length. There is a fee of USD 75 (tax not included) for caravan parking. Due to any extenuating circumstances at the time of your stay, caravan parking may be subject to availability.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24 hours a day.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at The Ramsey Hotel & Convention Center?

The Ramsey Hotel & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ramsey Hotel & Convention Center?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at The Ramsey Hotel & Convention Center on 4 May 2025 start from NZ$230.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ramsey Hotel & Convention Center?

Yep, The Ramsey Hotel & Convention Center has a free self car park and free RV/bus/truck parking. Onsite parking is limited (max 1 space per unit).

Does The Ramsey Hotel & Convention Center have a pool?

The Ramsey Hotel & Convention Center has an indoor pool. The pool is open 24 hours.

What makes The Ramsey Hotel & Convention Center a romantic place to stay?

1 hot tub and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Ramsey Hotel & Convention Center.

Is The Ramsey Hotel & Convention Center family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that The Ramsey Hotel & Convention Center is a hit with families.

Does The Ramsey Hotel & Convention Center serve breakfast?

Yep, our visitors give top marks to the free buffet breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Ramsey Hotel & Convention Center?

No, The Ramsey Hotel & Convention Center does not offer an airport shuttle service.

What time are check-in & check-out at The Ramsey Hotel & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 606 out of 1129 reviews
Rating 8 - Good. 252 out of 1129 reviews
Rating 6 - Okay. 145 out of 1129 reviews
Rating 4 - Poor. 62 out of 1129 reviews
Rating 2 - Terrible. 64 out of 1129 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay.
Breakfast was the highlight. We had two closeby rooms but they moved one of them to a different floor so that was not so good. An indoor pool saved the day in winter though it is rather cold. Pigeon Forge is a really good place to stay close to Gatlinburg without the overprices of Gatlinburg and with many more choices for dining, shopping and entertainment.
Stayed 3 nights in Dec 2024

6/10 Okay

Yaime

Disliked: Property conditions & facilities
Not what we was expect or price , overall good place if you have pets
Stayed 2 nights in Dec 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit and will definitely book again. It was so fun having a 24 hr pool. Our room was nice and clean. The elevator could use some updating but other than that it was a nice hotel. Couldn't ask for a better location near everything!! Staff were very nice and helpful. You won't be disappointed.
Stayed 3 nights in Oct 2024

2/10 Terrible

Samantha

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jordyn

Travelled with family and small children
Disliked: Property conditions & facilities
Based on the reviews, i had high expectations for this hotel. But it was incredibly blah. It looks like the hotel hasn't been worked on in 20 years. Lobby was covered in popcorn on the floor. Hallway on the 4th floor smelled funky. The room was just ok. The room next door had a fake service animal that they left in the room to bark for hours. The bed also has thesemetal brackets that stick out amd i slammed my knee into it walking by, so be careful walking near the bed. It wasnt the worst hotel ive been to, but i wouldnt stay here again. 5/10.
Stayed 2 nights in Dec 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness
Great place people so friendly little bit update need
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
We were excited to get to the site. Google street view showed a nice building. It was just far enough off the street to be away and included at the same time. Upon arriving, we found the lobby to be very warm, cozy, and welcoming. The fireplace was pleasant and the Christmas decorations were very nice. Everything was great. Checking in was very pleasant as well. Staff were very polite and conversed well. I asked for advice on a nice place to see and was recommended to go see Cade’s Cove. That recommendation ended up being my favorite part of the entire vacation. The chief complaint we have with the site is that out of a 5 night stay, our room was only serviced once. It was difficult at first to even get fresh towels. When we would mention to the front desk staff about housekeeping not coming, every person’s default was “did you have your do not disturb plaque on the doorknob?” Thats a fair question once but seemed to be the trained response. They put us down to have towels delivered but they never were. We had to get them from the front desk a few times since they weren’t delivered when requested. I think the company budgets to save as much money as possible, so they may cut corners where they can. But I don’t think on anything dangerous, just inconvenient to the customer. Thats our experience. We probably won’t stay again, but I think this is still a fair place to stay if you are on a budget. We enjoyed our trip very much and thank The Ramsey overall.
Stayed 5 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean. Only comment is the bed made squeaky metal noise every time my husband move. Also, pop corn for movi is very salty, but other than that it was beautiful, we enjoyed being there, very convenient to everything.
Stayed 1 night in Dec 2024

6/10 Okay

Samuel

Travelled with family
Check in was slow, and the rooms were clean but cosmetically rough shape. Lot of dust on the shelves. The bathroom doors and tub had a good amount of rust on them. There were probably 10 to 15 patched holes in the wall, ceilings with paint that didn’t match. Just poor up keep.
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good breakfast. Friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Megan

Stayed 3 nights in Dec 2024

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chloe

Stayed 2 nights in Dec 2024

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was in really bad chape especially the bathroom, which was run down and not well clean, my bed covers and sheets where dirty as well even the window blinds are full of dust and sticky overall not one of the best Hotels I have stayed in to say the lwas
Stayed 1 night in Dec 2024

8/10 Good

Jeffery

Travelled with family
Liked: Staff & service
Disliked: Amenities
Just needs some updates 😃
Stayed 3 nights in Dec 2024

4/10 Poor

Heather

Disliked: Staff & service, property conditions & facilities
Staff were friendly but underprepared. No towels in the pool area, movie was hard to see, and no fresh popcorn
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying here and I love that the pool and gym is 24 hours
Stayed 2 nights in Dec 2024

4/10 Poor

Tisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property looked really nice online, my room was 250$ a night, which was a joke, a room at the Holiday Inn would had been cheaper and nicer than this, it was very old and dated. The floor in our room needed mopped as it was all hardwood floors and I could see the previous guest shoe and bare foot prints all over the room. The hallways had trash all over the floors, and there were guest there that brought their dogs that barked all day/night. The free breakfast was a buffet style, that didn’t look fresh and was picked over. I don’t like to write negative reviews, but this was an engagement trip for my new fiance and I and I wanted it to be special but the room was a bummer and the hotel a let down all together, especially for the price I paid per night.
Stayed 2 nights in Dec 2024

4/10 Poor

Suleman

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast no good pool small room is not clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a winner
Noisy hotel with people running up and down the hall well after midnight. Barking dogs woke us up and people next door were loud and had no regard for others. 10:00 we were disturbed by housekeeping delivering towels. We had not requested towels. Security on door is falling off. Breakfast was good
Stayed 1 night in Dec 2024

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was an unattended animal left in a room next to me that barked for two solid hours and periodically for the next hour. That wasn’t cool at all.
Stayed 3 nights in Dec 2024

2/10 Terrible

Rushit

Travelled with family and small children
Disliked: Staff & service
DO NOT RECOMMEND! Staff was rude. Attendant did not welcome. Rooms should be ready by/at 4pm and that is not ready when we arrived at 7pm. We have been told that (2) rooms will be ready in 15-20 minutes but not ready after 40 minutes. Requested for manager. Manager came, didn’t apologize and advised us to cancel our reservations and request for refund to Expedia. She told us that “you are welcome to cancel your reservation” and in other words showing us the way out. This is just ridiculous and unacceptable. Long story short after few minutes she gave us key for the room 5501 that has used towels from previous guests were laying on the floor. Spending $400 for two rooms for the night this is what you gets from this hotel…
Stayed 1 night in Dec 2024

8/10 Good

Erik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was GREAT! The breakfast options were a bit abbreviated. Clean, safe, but looks a bit dated. Would definitely stay there again!
Stayed 2 nights in Dec 2024

8/10 Good

DEVAN

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

MARY

Travelled with family
Not bad
We arrived a little after 4 she was told our room was not ready it would be 10 minutes. 45 minutes later still nothing. Had to wait in line again to be moved rooms. Please note the pictures on this website are outdated. Decent breakfast but the wait to make your own waffle was unreal. Did not add up to the price we paid. The big hairball though was a complete turn off and made me want to hurl.
Stayed 1 night in Dec 2024