Ratings based on 29 Verified Reviews

Real reviews from guests who’ve stayed
4.1 out of 5
67% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 29 Aug. 2024 on Hotels
We were very happy with this hotel. The grounds were beautiful and well maintained. The staff was wonderful. There was a power outage as we drove past two downed power poles but as it got dark the staff brought a generator to give us power I. Our room and lights around the pool. The restaurant was decent. We didn’t get a chance to go across by boat to the beach but we have been to the beach before and it is lovely. We went midweek and were the only ones there so it was so peaceful and enjoyable. The beach club next door is not a part of it as it appears on google maps and is only open fri-sun. We will definitely return
5 out of 5
by A verified traveller

Posted 28 Nov. 2022 on Expedia
This place is a hidden jewel
Comment from Hotel Management
28 Nov. 2022 by CASA MANDALA, Hotel Management
GRACIAS! UN GUSTO RECIBIRLOS, CUANDO GUSTEN ESTAMOS PARA SERVIRLES...
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 11 Jul. 2021 on Hotels
3 out of 5
by A verified traveller

Posted 5 Jun. 2021 on Orbitz
Beautiful sunset views. Terrible bedding,not premium as advertised,no water bottles in rooms. Water available was full of bugs and other debris. Horrible Air conditioning. Restaurant closes early and not a cup of water is available afterwards. Wifi less than a gb in common areas and rooms. Bugs everywhere as if no pest control is used at all. Pool was ok not clean not too dirty. Restaurant service is great, friendly and good food. Much friendlier than hotel staff. Overall not a good experience definitely won’t be back. Not many options in the area though.
Comment from Hotel Management
24 Jun. 2021 by Mi hotelito, Hotel Management
BUENAS TARDES ES UNA LSTIMA QUE HAGA ESE COMENTARIO, ES LA PRIMERA PERSONA EN 8 AÑOS QUE DICE QUE NO LE AGRADA EL ROPAJE DE CAMA, LAS BOTELLAS DE AGUA SE QUITARON POR LA CONTAMINACION QUE EL PET PROVOCA, LOS DISPENSADORES ES AGUA PURIFICADA. NOS ENCONTRAMOS EN UN LUGAR DE NATURALEZA ASI QUE LOS INSECTOS QUE LLEGAN ES NORMAL Y SOBRE TODO EN TEMPORADAS DE LLUVIAS, PERO ESTOS SON INOFENSIVOS Y PARTE DE NUESTRO ENTORNO NATURAL. QUE LASTIMA QUE FUE UNA MALA EXPERIENCIA PARA UD. (Anonymous ya se quien eres)
5 out of 5
by A verified traveller

Posted 24 Jul. 2019 on Expedia
Generally evething was perfect to relax yuorself, just the restaurant, after they take your order they take for ever to bring the food, the check, the change. Beside that from time to time they have missing ingredients, so you have to change your order or make arrengements.
4 out of 5
by A verified traveller

Posted 1 May 2019 on Expedia
The facility was great, the food was good, customer service was not the best.
5 out of 5
by A verified traveller

Posted 23 Oct. 2023 on Expedia
Espacio muy bello, con muchos elementos naturales que hacen estar en un ambiente cálido, con hermosa naturaleza, y un excelente servicio del personal!! Lo recomiendo al 100!
4 out of 5
by A verified traveller

Posted 11 Sep. 2023 on Expedia
Es pequeño, agradable, habitación limpia, se necesita más atención por el personal. El menú escaso en opciones, desayuno incluido pues es solo café y jugo.
5 out of 5
by A verified traveller

Posted 18 Jul. 2022 on Hotels
Un hotel muy agradable, todo limpio. La alberca no es grande, pero tiene el tamaña suficiente para poder pasar todo el día dentro de ella. La calidad y porción de los alimentos del restaurante excelente. Todos los miembros del personal son muy atentos y amables, en especial Janet de recepción, Laidy y Monserrat del restaurante. Espero regresar pronto.
Comment from Hotel Management
20 Jul. 2022 by casamandala., Hotel Management
gracias por tomarse el tiempo de compartir su experiencia con nosotros y nos da gusto que fue de su agrado, esperando pronto su próxima visita.
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 2 Dec. 2021 on Hotels