Ratings based on 125 Verified Reviews

Real reviews from guests who’ve stayed
3.6 out of 5
71% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller from Linithcum

This traveller left a rating score only Posted 28 Oct. 2023 on Expedia
2 out of 5
by A verified traveller

Difficult to check in and not great.

Posted 12 Jun. 2023 on Hotels
Not so good. Shower curtain has mildew on it and the bathroom was shared. We arrived from the airport very late and gave the taxi driver the address. When he stopped outside we thought there might be a mistake as there was no sign and it didn’t look like a hotel. I checked the email which was all in Italian. It was 1am in the morning. However I saw someone else trying to enter the code for the front door and went in with them. I showed them my email and they helped us find and get into our room. The room was clean, however the bathroom was outside the room and required a key, so we assumed it was a shared situation. The shower curtain was dirty so I was reluctant to use it. There was no coffee or milk provided. If it hadn’t been for the other family we would have been stranded. Not a great feeling. I wouldn’t bother using this hotel again.
5 out of 5
by A verified traveller

Great in como

Posted 21 Oct. 2018 on Hotels
A wonderful place to stay. Clean and comfortable. Best bathroom we have had in Italy. Local area is great with a 10min. walk. Only down side is the check in process. There is no one on site or even local as far as we could see. O directions to find the room after you find thex uilding, then had to take photo of passport and text to someone you have not met or dont know in a different country. THATS SCARY
3 out of 5
Recommended
for Everyone
by A verified traveller from Africa

Location great, staff friendly, very simple

Posted 25 Jun. 2018 on Orbitz
Pros: Distance to tower
Cons: a little paint and a nicer bed, fix the window screens.
Location: Nice restaurants not far away and within walking distance to the tower.
The staff were very friendly and even helped us call a cab for our departure. The location is great! Within walking distance of the tower. Nice, quiet neighborhood. The bed was not super comfortable and the broken screens let in mosquitos. Bathroom was private but separate. Overall, not bad, just pretty simple.
5 out of 5
by Patka

Confortable place in the city centre of Pisa

Posted 10 May 2017 on Hotels
We had a grate stay! Very clean and quiet room with everything we needed. Good coffee and kitchen facilities. Michele was an extremely friendly and helpful host. Location of the place was very convenient.
2 out of 5
by EMILIA from Kingston

Needs TLC

Posted 22 Jul. 2016 on Hotels
Needsto be painted and cleaned better mold around sink. Shower fan was flithy.floors needed to be moped. Smelled like smoke. Refrigerator need a cleaning. You must tell owner exactly what time or call when him when you get there. He was pleasure and came in 10 mins. Good place to stay for a night but no more than that.
4 out of 5
by Melissa

Posted 21 Jan. 2016 on Hotels
Short walk to leaning tower good restaurants around and a short walk to great shopping.
3 out of 5
Recommended
for Everyone
by A verified traveller from PA, USA

Phone is very helpful for this hotel

Posted 9 Dec. 2015 on Expedia
Pros: location
Cons: way to contact manager when you do not have working cell phone
No front desk makes arriving a bit of a gamble. We arrived around 6:30 pm and the owner/manager was not there. Luckily another guest opened the front door. Since our cell phone does not work in Europe and the other guest did not speak English it took a lot of charade playing to figure out what to do next (the other guest called the owner with their phone). In less than 10 minutes the manager was there and everything was great for the night. Room comfortable and clean. Great location for visiting the Tower plaza. When we went to check out we ran into the same need for a cell phone. No one from hotel was around and we were not sure how to leave our luggage while we had lunch before our flight. Again, once we contacted manager (same guest's phone) everything was easy and perfect.
1 out of 5
by Kelly from Armstrong, BC

Pisa stay

Posted 13 Oct. 2015 on Hotels
Both of us woke up with many bites
3 out of 5
by Christiane from Ottawa, Canada

Maison del miracoli

Posted 1 Oct. 2015 on Hotels
The balcony was dirty, and there was not too much service.