Ratings based on 502 Verified Reviews
Real reviews from guests who’ve stayed
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 8 Oct. 2024 on Hotels
Comment from Hotel Management
9 Oct. 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for visiting our hotel. We would appreciate more details about your stay, especially since you rated us with only 6 stars. Your feedback is valuable as we strive to enhance our services. We hope to welcome you back in the near future!Sincerely, Hotel Manager
by A verified traveller
Posted 23 Sep. 2024 on Hotels
Comment from Hotel Management
25 Sep. 2024 by Hotel Manager , Hotel Management
Dear John,We greatly appreciate your feedback and your rating of 8/10. Your insights help us improve and ensure we provide a better experience in the future. If there are any specific areas you feel we could enhance, please don't hesitate to share. We hope to have the opportunity to welcome you back and provide an even better stay next time.Sincerely, Hotel Manager
by A verified traveller
Posted 16 Sep. 2024 on Expedia
Just a quick leisure trip overnight. This hotel was just so nice. The owners were a sweet couple, friendly and helpful. It is a simple place but you could tell care was taken to keep it clean and in good order. I would stay here again.
Comment from Hotel Management
17 Sep. 2024 by Hotel Manager , Hotel Management
Dear Timothy M,Thank you for the wonderful review! We're delighted to hear that you enjoyed your quick trip and appreciated the care we put into maintaining our hotel. It's great to know you found our owners friendly and helpful. We look forward to welcoming you back for another stay!Sincerely, Hotel Manager
by A verified traveller
Posted 15 Sep. 2024 on Hotels
Comment from Hotel Management
17 Sep. 2024 by Hotel Manager , Hotel Management
Dear Michelle,I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail. We regret that we missed the mark. If you give us a chance, we are intent on making this right, and we hope you will write to us in detail about where we went wrong so we can rectify the issues.Sincerely, Hotel Manager
by A verified traveller
Posted 13 Sep. 2024 on Expedia
Unusual check-in, in that woman at desk had to call someone to check me in and then that person had to take my Visa card # via phone in order to charge me extra amount for dog.
Comment from Hotel Management
17 Sep. 2024 by Hotel Manager , Hotel Management
Dear Patricia,Thank you for sharing your feedback. We apologize for the inconvenience you experienced during check-in. Your comments are valuable, and we will work to improve this process to make it smoother for future guests. We appreciate your patience and hope to have the opportunity to provide a better experience next time.Sincerely, Hotel Manager
by A verified traveller
Posted 13 Sep. 2024 on Hotels
It was ALRIGHT. We stayed close to their outdoor seating area and some other visitors were out until 11pm smoking weed and listening to loud rap music. I called the front desk multiple times and no answer. I went to the office and the older Indian couple acted like they couldn’t do anything about it. The AC in the room was very weak and didn’t really push out cold air even on the highest setting. I was ok I guess. Could have have much much better.
Comment from Hotel Management
13 Sep. 2024 by Hotel Manager , Hotel Management
Dear David,Thank you for your feedback. Please note that we do not allow or tolerate the use of weed or any such substances in our hotel or anywhere on our property. We're sorry to hear about the noise and unpleasant experience with the outdoor area and the AC issue. We also apologize for the lack of response from the front desk. Your concerns have been noted, and we'll address them to improve our guest experience moving forward.Sincerely, Hotel Manager
by A verified traveller
Posted 11 Sep. 2024 on Hotels
Comment from Hotel Management
13 Sep. 2024 by Hotel Manager , Hotel Management
Dear Hallie,Thank you for visiting our hotel. We would appreciate more details about your stay, especially since you rated us with only 6 stars. Your feedback is valuable as we strive to enhance our services. We hope to welcome you back in the near future!Sincerely, Hotel Manager
by A verified traveller
Posted 29 Aug. 2024 on Expedia
Comment from Hotel Management
30 Aug. 2024 by Hotel Manager , Hotel Management
Dear Robyn,We appreciate you giving us a 5-star rating after your stay. That's really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveller
Posted 7 Aug. 2024 on Hotels
Comment from Hotel Management
10 Aug. 2024 by Hotel Manager , Hotel Management
Dear Lydia,We sincerely appreciate your wonderful review of our hotel! We take great pleasure in giving our guests outstanding service and once-in-a-lifetime experiences, so we are honored and appreciative of your 10-star review. We hope to see you again soon and we are happy that you had such a wonderful stay!Sincerely, Hotel Manager
by A verified traveller
Posted 31 Jul. 2024 on Expedia
Everything
Comment from Hotel Management
31 Jul. 2024 by Hotel Manager , Hotel Management
Dear Joe,Thank you for your perfect rating! We're thrilled to hear that everything was to your satisfaction. We look forward to your next stay!Sincerely, Hotel Manager