2/10 Terrible
Nicole
Travelled with family
16 Aug 2024
Disliked: Cleanliness, staff & service
What a nightmare. The hallways smell like nothing but weed. The check in was poor. I picked to pay at hotel. The general manager’s brother was working and it was his first day. He knew nothing!! He did not give me WiFi information, he said they did not have any complementary toiletries and he double charged my credit card!!!! The next morning, I tried to get it cleared up. I asked to pay with a different card at check out. They ended up charging both of my cards!!! Then they refunded the wrong card!, 5 days later!!! I called and spoke with the general manager, Farhand. I asked to be refunded on the card that was not authorized, he said he would have to talk to his staff Champale and call me back Thursday. No call. No credit. These problems were definitely not worth the stay at this place.
Nicole
Stayed 1 night in Aug 2024