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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property
Hotel in Pittsfield with health club and 24-hour business centre

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Exterior
Indoor pool
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Meeting facility
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
The current price is NZ$193
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
One West Street, Pittsfield, MA, 01201
  • Berkshire Museum
    ‪3 min walk‬
  • Colonial Theater
    ‪4 min walk‬
  • Bousquet Ski Area
    ‪7 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪12 min drive‬

About the area

Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG places you in the centre of Pittsfield, steps from Berkshire Museum and within a short 5-minute stroll of Colonial Theater. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. 10 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning to-go breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free parking nearby. .With a stay at this 3-property class Pittsfield hotel, you'll be 12.8 km (8 mi) from Tanglewood Music Center.

What's nearby

  • Berkshire Museum - 3 min walk - 0.3 km
  • Colonial Theater - 4 min walk - 0.4 km
  • Barrington Stage Company - 9 min walk - 0.8 km
  • Bousquet Ski Area - 7 min drive - 6.0 km
  • Hancock Shaker Village - 9 min drive - 8.1 km

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Ayelada - ‬12 min walk
  • ‪Tito's Mexican Grill - ‬4 min walk
  • ‪Hot Dog Ranch - ‬10 min walk
  • ‪Dotties Coffee Lounge - ‬11 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Hotel in Pittsfield with health club and 24-hour business centre
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Pittsfield-Berkshires by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3-star Pittsfield hotel.

  • 1 building
  • 179 guestrooms or units
  • 12 levels
  • Ski lift tickets
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers 179 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Lobby sitting area

Best Western Plus Berkshire Hills Inn & Suites

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$182
includes taxes & fees
30 Apr - 1 May
Best Western Plus Berkshire Hills Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 152 metres
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (97 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0010502360. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Holiday Inn & Suites Pittsfield-Berkshires by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pittsfield-Berkshires by IHG on 27 Apr 2025 start from NZ$193.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yep, Holiday Inn & Suites Pittsfield-Berkshires by IHG has a free self car park.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a pool?

Holiday Inn & Suites Pittsfield-Berkshires by IHG has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Holiday Inn & Suites Pittsfield-Berkshires by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn & Suites Pittsfield-Berkshires by IHG is a hit with families.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG serve breakfast?

You bet, to-go brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

No, Holiday Inn & Suites Pittsfield-Berkshires by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 321 out of 774 reviews
Rating 8 - Good. 228 out of 774 reviews
Rating 6 - Okay. 116 out of 774 reviews
Rating 4 - Poor. 66 out of 774 reviews
Rating 2 - Terrible. 43 out of 774 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Melissa

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We were coming in for a quick stay to surprise friends in the area. Many years ago we had stayed on the property and it was very nice, but this time it was very disappointing. We knew the parking garage was closed and that there was complimentary valet, but upon arrival there was no one in sight to valet so we ended up parking ourselves. Luckily it was right in the lot on property. Our friends were not so lucky and had to self park at a nearby lot. As we entered the lobby a man whom I am assuming was the valet was slouched in a chair and didn't even acknowledge our arrival. The woman at the front desk was friendly and explained everything. When we went to our room and discovered a portable crib was set up. We were heading out and asked the front desk if it could be removed. She said of course. Anyways we were gone for many hours, and returned to find it was still in the room. It was late so my husband and I just dragged it out and put it in the hall. Also upon our return that evening there were several police cars in the driveway which was a little unsettling. The next morning we went down to the desk because we were told to "prepay" for breakfast because then it would cost less than if we paid at the breakfast. The woman at the front desk was very rude, took a few minutes to acknowledge us and then told us that "they don't do that".She then agreed to do it.The breakfast was not worth the additional cost. I was disappointed with both the staff and the condition of the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable, friendly

Appreciated that the hotel offered free valet, especially given how cold it was. Check in was fast, courteous. Room was spacious and clean. Breakfast was good, reasonably priced. Check out was speedy and friendly. Hotel was still decorated for the holidays which made it festive looking. Could use some touch ups, but overall a solid stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Elena, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this Hotel, my kids and I loved it. It is very clean and comfortable place to stay. Thank you so much
Stayed 1 night in Jan 2025

2/10 Terrible

Marcus

Disliked: Cleanliness
Rooms all smelled of smoke bad
Stayed 1 night in Nov 2024

10/10 Excellent

Evgenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. See you next friday
Stayed 1 night in Jan 2025

4/10 Poor

Ricardo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No pool or hot tub
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and helpful staff. Restaurant on premises was very good (not hotel) which was nice.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not family friendly

Pool was closed (indefinitely apparently), hallways were filthy and elevators smelled of cigarettes and booze. Not family friendly
Stayed 1 night in Jan 2025

4/10 Poor

Véronique

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything awesome
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cherise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Dec 2024

10/10 Excellent

Dilenia

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place
Stayed 1 night in Dec 2024

6/10 Okay

Lajos, Plainview

Travelled with family
The hotel is in decent shape but during our stay the regular parking area was under construction so you have to park your car next door at TD Bank. They offer valet service. What I did not like is that the jacuzzi was out of service and the water in the pool was very cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice for a limited budget. The rooms are small, but clean and have a microwave, large enough fridge and coffee maker. Free parking is 5 min walk from the hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall the stay was decent and the family had a good time. However our biggest issue was the lack of timely service. We requested bedding items three times over a 4 hour period before the manager ended to bringing the items to our room personally. The hot tub and parking garage were out of order which was also a bummer.
Stayed 1 night in Dec 2024

8/10 Good

Betty, Southington

Stayed 3 nights in Dec 2024

8/10 Good

Jordan

Stayed 7 nights in Dec 2024

8/10 Good

Tyrone

Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is so good
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Location was fantastic, garage and pool were both closed,
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Dec 2024