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Minoa Palace Resort

5.0 star property
Luxury hotel on the beach, with 4 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Minoa Palace Resort

Sundeck
Bungalow Family Suite
Food and drink
Lobby
Bungalow Suite Private Pool | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Spa
    Spa
  • Air conditioning
    Air conditioning

Explore the area

Map
Palea Ethniki Odos Kissamou Chanion, Platanias, Crete Island, 730 14
  • Platanias Beach
    3 min walk
  • Platanias Square
    12 min walk
  • War Shelter of Platanias
    19 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    37 min drive

Room options

View all photos for Bungalow Suite Private Pool

Bungalow Suite Private Pool

Bungalow Suite Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Imperial 2 Bedroom Suite Waterfront

Imperial 2 Bedroom Suite Waterfront

Imperial 2 Bedroom Suite Waterfront

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
2 bedrooms
  • 105 sq m
  • Sea view
  • Sleeps 4
  • 3 Queen Beds and 1 Single Sofa Bed

View all photos for Bungalow Double

Minibar, in-room safe, individually decorated, individually furnished

Bungalow Double

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Imperial Double Waterfront

Imperial Double Waterfront | Living area

Imperial Double Waterfront

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed - single
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bungalow Family Suite

Bungalow Family Suite

Bungalow Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
2 bedrooms
Sofa bed - single
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Imperial Suite Private Pool Waterfront

Minibar, in-room safe, individually decorated, individually furnished

Imperial Suite Private Pool Waterfront

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
LCD TV
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Imperial Double Private Pool Waterfront

Imperial Double Private Pool Waterfront

Imperial Double Private Pool Waterfront

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
LCD TV
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Imperial Double

Imperial Double

Imperial Double

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Double Pool View

Minibar, in-room safe, individually decorated, individually furnished

Double Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Imperial Double Side Sea View

Imperial Double Side Sea View

Imperial Double Side Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
  • 32 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bungalow Double Private Pool

Bungalow Double Private Pool

Bungalow Double Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Double Inland View

Minibar, in-room safe, individually decorated, individually furnished

Double Inland View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Imperial Double Private Pool

Minibar, in-room safe, individually decorated, individually furnished

Imperial Double Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
LCD TV
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

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Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (71)
The price is NZ$229
for 1 night
includes taxes & fees
19 Nov - 20 Nov
The Chania Hotel

About the area

Platanias

You'll be connected to the convention centre at Minoa Palace Resort, and within just a 15-minute stroll of Platanias Beach and Platanias Square. Highlights at this luxury hotel include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, Elia, is open for breakfast and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and gym. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a bus station shuttle. .Within a 15-minute drive of this 5-property class Platanias hotel, attractions include Agia Marina Beach and Old Venetian Harbor.

What's nearby

  • Platanias Beach - 3 min walk
  • Platanias Square - 12 min walk
  • Agia Marina Beach - 6 min drive
  • Old Venetian Harbor - 14 min drive
  • Nea Chora Beach - 21 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 37 min drive

Restaurants

  • ‪Τσιγκέλια - ‬6 min walk
  • ‪Χάλαρο - ‬10 min walk
  • ‪Cool Cafe - ‬10 min walk
  • ‪Xalaro - ‬10 min walk
  • ‪Crazy Taste - ‬7 min walk

About this property

Minoa Palace Resort

Luxury hotel on the beach, with 4 outdoor swimming pools
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Minoa Palace Resort, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants and 4 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a hot tub. Self parking is free.

This 5-star Platanias hotel is smoke free.

  • 254 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 4 coffee shops
  • Conference rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
Minoa Palace Resort offers 254 accommodations with minibars and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. LCD televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, slippers and designer toiletries. This Platanias hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Bus station shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 4 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elia
  • Galazio
  • Ta Nissia
  • Thalassa

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

Property Registration Number 1042Κ015A0010001

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Minoa Palace
Minoa Palace Platanias
Minoa Palace Resort
Minoa Palace Resort Platanias
Minoa Resort
Minoa Palace Hotel Platanias
Minoa Palace Resort & Spa Platanias, Crete - Chania
Minoa Palace Resort And Spa
Minoa Palace Resort Spa
Minoa Palace Resort Hotel
Minoa Palace Resort Platanias
Minoa Palace Resort Hotel Platanias

Frequently asked questions

Is parking available at Minoa Palace Resort?

Yep, Minoa Palace Resort has a free self car park.

Are there any beaches close to Minoa Palace Resort?

Yep, Minoa Palace Resort is a short 3-minute walk from Platanias Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Minoa Palace Resort?

Yep, there is an onsite spa at Minoa Palace Resort. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Minoa Palace Resort have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Minoa Palace Resort?

Minoa Palace Resort features 2 poolside bars, 4 outdoor pools and a full-service spa.

What makes Minoa Palace Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Minoa Palace Resort.

Does Minoa Palace Resort serve breakfast?

You bet, free buffet breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Minoa Palace Resort?

No, Minoa Palace Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Minoa Palace Resort?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Minoa Palace Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Minoa Palace Resort?

No, pets are not allowed.

Minoa Palace Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 279 out of 380 reviews" "
Rating 8 - Good. 83 out of 380 reviews" "
Rating 6 - Okay. 13 out of 380 reviews" "
Rating 4 - Poor. 5 out of 380 reviews" "
Rating 2 - Terrible. 0 out of 380 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KEISHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jackie Hang

Travelled with family
Liked: Cleanliness
Not enough staff at the front door to help out with the luggages when checking in-out.
Stayed 7 nights in Jul 2024

10/10 Excellent

Josh

Stayed 7 nights in Jul 2024

8/10 Good

Perry

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This is an older hotel. Unless you pay for a beach front room this property is old. It is split into 2 hotels which are joined by a bridge that takes you across the street to the beach side where the rooms are slightly nicer. Not the cleanest hotel and staff not professional. Beach chairs are uncomfortable and chairs by the pool are all on grass. Not the type of hotel we thought we were getting.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eilidh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Holiday!
Our stay was wonderful from start to finish. The staff were so attentive and provided impeccable service. Especially Zoi who we had both at breakfast and the Galazio where she introduced the food, outstanding. The facilities were brilliant from the beach, pool, spa, gym and use of the paddle court. Will definitely be coming back here at some point in the future.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Hiam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Such an awesome place! Friendly staff, clean room...close to the beach and the town center...great restaurants and bars on the hotel premises...
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Stayed 3 nights in Jul 2024

10/10 Excellent

Katerina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minoa Palace was the perfect accommodation for us. The staff were very helpful and accommodating, they are the best part of the hotel. The rooms are spacious, breakfast was great and the pool area was big and comfortable.
Stayed 7 nights in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a choice of poolside and beach areas. Room was very good and had a great view out into the bay. If anything could have been better it was that the food options could have been greater.
Stayed 8 nights in Jun 2024

8/10 Good

DE-KUN

Stayed 8 nights in Jun 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful with anything we needed. The property is stunning. Would stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Food, especially breakfast was a perfect start to the day. Food was local, Fresh and healthy.
Stayed 3 nights in Jun 2024

10/10 Excellent

moe

Stayed 6 nights in May 2024

10/10 Excellent

Haval

Stayed 7 nights in May 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property bar none.Demitris in the outside bar was especially accommodating Very happy with our experience.
Stayed 2 nights in May 2024

10/10 Excellent

Andreas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The beach is wonderful and the food is really delicious and varied. We didn't get bored of the buffet and the al a carte menu was outstanding. We can't wait to come back!
Stayed 4 nights in May 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary happy staff, always with a smile nothing too much trouble!!
Stayed 7 nights in May 2024

4/10 Poor

Greg

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Navdeep, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Hacene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place we will definitely came back Everything about the place and the staff was amazing the breakfast was to die for This is what i call going the extra mile I was our 25 years silver wedding I didn't mention in my booking They found out about it the next day we found big cake heart shape and a bottle of prosecco With a card happy anniversary keep the good job See you soon
Stayed 4 nights in Apr 2024

10/10 Excellent

mpaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Michele, outremont

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay on the sea shore Very quiet On the beach breakfast - friendly and efficient staff - safe swimming for kids
Stayed 5 nights in Oct 2023

10/10 Excellent

YAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
My stay was wonderful! Nice location, great food, very friendly staff. Room was also very good. Cleaning should be improved.
Stayed 5 nights in Sep 2023

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would absolutely come back here again. We had a lovely time despite being a bit cooler and stormier at the end of September. On arrival the staff were very friendly and helpful, we were shown to a seating area and checked in electronically. We were also given some fizz which always helps. Bags were taken to the room, always good after travelling. We had a few extras in the room on arrival such as a bottle of wine and some snacks. All the staff members, bar one or two, were very friendly, smiley and helpful. One or two were chugging on to the end of the season wishing they were elsewhere but it only showed itself in a slight grumpiness, it was only obvious because everyone else was so nice and smiley. The staff were able to sort issues really quickly and without fuss, greatly appreciated. The hotel is split between two sides of a road. The way it is built is really clever so you need to take a moment to get your bearings. You will not notice the road on the landward side unless you are by the hedge next to the road. We tried to sit there but moved. Everyone else seemed really happy there though so its probably just me being sound sensitive. There is a really nice bridge/walkway going from the main reception building to the beach side of the hotel, so you do not need to cross the road. There is a main pool here and we spent most of our time lounging around it. We had a suite of rooms on the landward side, a bedroom, lounge/ dining area and a bathroom. These were
Stayed 7 nights in Sep 2023